Tate Pumphrey
Tate Pumphrey at Shottenkirk Chevrolet
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Tate Pumphrey | Page 10

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.6
96 Reviews

Tate has multiple years of customer service experience. His greatest passions in life are being outdoors hunting, fishing, and being with family and friends. Tate's next biggest adventure is getting married to his fiance' next year!

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

4.6

96 Reviews

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96 Reviews of Tate Pumphrey

August 17, 2023

Dealership Rating
Employee Rating

Tates customer service was exceptional. He went above and beyond to keep me updated with what was going on with my truck More

by elitebuilders01
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Aug 18, 2023

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2023

Dealership Rating
Employee Rating

Everyone was very good. The mechanic I tried very hard solve the problem. I have also had good service. Scott is also great More

by JANDAVEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper, Morgan Hough , Carl Hines

Aug 14, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

August 13, 2023

Dealership Rating
Employee Rating

Great friendly people. Excellent work down there. would you recommend it to anybody? Only place to have your car worked on. More

by MJFLYNN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough , Carl Hines, Shirley Johnsen, Dylan Miller, McKenzie Phillips

Aug 14, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 08, 2023

Dealership Rating
Employee Rating

The service department was very quick and efficient with my oil change and tire rotation. Staff was friendly and attentive. More

by sbucks2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 08, 2023

Dealership Rating
Employee Rating

My stability track dash light was going on and off. The service department couldn’t find any problems. It happened again and I took pictures. It did it again today August 8th. This time it stayed on fo More

by T00BUSYBEAR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Shottenkirk Chevrolet responded

We'd like to learn more. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 05, 2023

Dealership Rating
Employee Rating

They’ll sell you a faulty car, Then charge you to look at it. I had my car for 1 year and 2 month to the date of me bringing it in for having issues. They charged me almost $200 for just looking at my car t More

by MARKLEON515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan McClure, Scott Cooper, Colby Oberembt, Morgan Hough , Carl Hines, Shirley Johnsen, Dylan Miller, McKenzie Phillips

Aug 12, 2023

Shottenkirk Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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