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Taylor Black

Overview Reviews (46)

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Taylor Black

Taylor Black | Page 4

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.5

46 Reviews

Overview Reviews (46)

4.5

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Taylor Black

September 19, 2024

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Employee Rating

Fast, efficient service. Same day appointment. Taylor Black is an excellent service advisor and very polite. Same day appointment. Taylor Black is an excellent service advisor and very polite. More

by smatheos52

Service Price Transparency

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Recommend Dealer

Yes

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Sep 20, 2024 -

Fred Martin Superstore responded

We're happy to hear we could get your vehicle in and out and back on the road! Thank you do much for your business and for taking the time to leave us 5-stars! We look forward to your next visit!

August 05, 2024

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Always great service, friendly people who always help you with all your needs and concerns, We never go anywhere else for our automotive needs with all your needs and concerns, We never go anywhere else for our automotive needs More

by Litefans

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Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks , Bob Mccutcheon

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Aug 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you so much for your continued support of our dealership and for your 5-star review! We look forward to seeing you again!

August 05, 2024

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Fred Martin had always been good to me in sales and service. The last service visit was great service. The last service visit was great More

by mattcharlton

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks, Scott Szilagyi , Dean Marco, Joe Zink

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Aug 05, 2024 -

Fred Martin Superstore responded

We're happy to hear that we have been able to provide you with a great experience in every department! Thank you so much for your continued support! If we can help with anything else, please reach out and let us know. Thank you again and we look forward to your next visit!

July 31, 2024

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Very pleased with all aspects of the repair of my 2021 ram towing diagnostics pricing were all fair honest and completed in a timely manor ram towing diagnostics pricing were all fair honest and completed in a timely manor More

by erickevanjones

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 01, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could get you fixed up at the right price! Thank you for your 5-star review and for your business!

July 26, 2024

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Easy to schedule appt. Promptly great with a very motivated service rep. Brought in the oil I wanted for my Viper. Took a bit over an hour. Loved it. I will return! Promptly great with a very motivated service rep. Brought in the oil I wanted for my Viper. Took a bit over an hour. Loved it. I will return! More

by kraenzlere

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

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Jul 29, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words and for your business! We're happy to hear our team could get it done! Thank you again and we look forward to your next visit!

Jul 29, 2024 -

kraenzlere responded

Ok to send

May 31, 2024

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Employee Rating

Taylor Black and Robert Miller were a phenomenal team. Very helpful and both went the extra mile to make sure all my questions were answered. Would highly recommend them to others. Very helpful and both went the extra mile to make sure all my questions were answered. Would highly recommend them to others. More

by jsharpeta

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Recommend Dealer

Yes

Other Employees Tagged: Robert Miller is 5 stars!

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Jun 06, 2024 -

Fred Martin Superstore responded

We're happy to hear that Taylor and Robert could provide a great service experience! Please reach out if there is anything else we can help with. Thank you for the 5-star review and for choosing our team!

May 31, 2024

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Very professional and courteous really up to date on everything that's associated with the oil changing department I was really impressed everything that's associated with the oil changing department I was really impressed More

by greg

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Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks, Scott Szilagyi , Dean Marco, William Monroe, Mike Naumovski, Jerome Perry, Nick Rizzotto, Brett Smith, Joe Zink

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Jun 06, 2024 -

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for choosing our team! We look forward to seeing you again!

May 28, 2024

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The service tech’s were quick, courteous, and professional in performing the oil change in our vehicle. professional in performing the oil change in our vehicle. More

by jimandmindy.wilgus

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Recommend Dealer

Yes

Other Employees Tagged: Mike Loucks, Scott Szilagyi , Dean Marco, Joe Zink

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May 29, 2024 -

Fred Martin Superstore responded

Thank you for your kind words and for choosing our service department! We look forward to seeing you again!

May 22, 2024

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Employee Rating

I took my jeep renegade in because it was running loud and Taylor black did a great job of keeping me informed and what was going on with my jeep and Taylor black did a great job of keeping me informed and what was going on with my jeep More

by Dollyc808

Service Price Transparency

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Recommend Dealer

Yes

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May 23, 2024 -

Fred Martin Superstore responded

Thank you for choosing our team and for taking the time to leave us 5-stars! We're happy to hear we could get your Jeep fixed up and back on the road! Thank you again and we look forward to your next visit!

May 09, 2024

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Great customer service from Tyler handled the problem and had great follow up. Would recommend to friends and family had great follow up. Would recommend to friends and family More

by dkhall93

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Recommend Dealer

Yes

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May 10, 2024 -

Fred Martin Superstore responded

Thank you so much for the kind words and for choosing our team! We're happy to hear that we could help out! Thank you again and we look forward to your next visit!