Taylor Francis

The communication from the staff has been horrible since I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was told to put it through my warranty, however I didn't know I was supposed to say that I "lost " a key so they would pay for it. This is fraud. I didn't lie about losing my key. Then I was told they would get me another fob about speaking to the GM. Now, I am having numerous people not respond to me again. I paid A LOT of money for my car! This is not how I should be treated. More

by ems511 Verified Customer Verified Customer

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Thanks to Taylor from service advisor team for his big help, honestly and covering the details of my car with high level. help, honestly and covering the details of my car with high level. More

by Kenneth Verified Customer Verified Customer

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Exceptional customer service. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. More

by SERGIOSANZ77 Verified Customer Verified Customer

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Taylor Francis is Amazing, I can Always TRUST his opinion about the right steps to keep my truck in tip top shape and running as clean ans efficient as possible! I love the no hassle , no fuss no muss experi about the right steps to keep my truck in tip top shape and running as clean ans efficient as possible! I love the no hassle , no fuss no muss experience ! Thank you for being Honest, helpful, transparent and on point every time More

by Mirkum Verified Customer Verified Customer

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Excelente atención recomendaría encarecidamente al personal ya que es muy diligente y brindan buena atención personal ya que es muy diligente y brindan buena atención More

by CONTRERASCAMEJO Verified Customer Verified Customer

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Grea service will be back. Taylor great service manager. Help me with what needed to be done Taylor great service manager. Help me with what needed to be done More

by PAN-BOB Verified Customer Verified Customer

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Taylor provides service. I am now asking for him when I get my car serviced. He has been very responsive to my requests. I am now asking for him when I get my car serviced. He has been very responsive to my requests. More

by JR.LEE Verified Customer Verified Customer

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Dealership is big, clean and Norman is the best service advisor you guys have there advisor you guys have there More

by akemi_c_a Verified Customer Verified Customer

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Excellent service, but that is expected because the prices allow you to give that. The recent service was done the fastest of any previous visit, great job. Taylor was a joy to work with, his interacti prices allow you to give that. The recent service was done the fastest of any previous visit, great job. Taylor was a joy to work with, his interactions were grade "A plus." He was the only person that I worked with, and there was a pleasant young man that came around to remind me that you folks would love to buy our 2016 Corolla, but I do not remember his name. The relentless need for these reviews immediately is a bit tiresome. More

by MRMITCH1953 Verified Customer Verified Customer

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The process was quick and easy, I got exactly what I wanted and Taylor was very helpful wanted and Taylor was very helpful More

by KOESTER10 Verified Customer Verified Customer

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