Taylor Francis

Excellent service, it met my expectations and I didn't have to wait long. Thank you, Taylor. have to wait long. Thank you, Taylor. More

by gonzalezsr Verified Customer Verified Customer

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Taylor was great with assisting me with oil change. They have a specials running for $24 also gave a WM GC for $75. Worth the visit and their waiting area is clean and provide coffee too. They have a specials running for $24 also gave a WM GC for $75. Worth the visit and their waiting area is clean and provide coffee too. More

by AKNMALHOTRA Verified Customer Verified Customer

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Really helpful with the service I needed. Also, he updated on any other issues on the car. Also, he updated on any other issues on the car. More

by ADRIANA31MONTIEL08 Verified Customer Verified Customer

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Exceptional service from Taylor assisting with oil change. Very helpful and informative within the process . change. Very helpful and informative within the process . More

by noahchrisharden2001 Verified Customer Verified Customer

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Had no issues with the service department. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. A sales associate made me feel very uncomfortable with unprofessional and sexual remarks. More

by ambernicole_9980 Verified Customer Verified Customer

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Originally showed up for service because I had a squeaky window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky wind window. Taylor looked into this and said we can file it under my warranty. However, the general manager did not approve this because the squeaky window was due to “outside factors” . Although the lining of my window is caving in and that is why the window is squeaking. I’m unsure how outside factors can affect the lining of my window. But just seems very silly to not approve this especially due to my warranty. More

by alisa_polyak Verified Customer Verified Customer

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It was a horrible experience. I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family I bought a 2024 Toyota Camry that’s under warranty. The AC is not working and they’re saying I have to pay for it. I will never send any of my family or I will never purchase another vehicle from you guys. More

by jonavila4444 Verified Customer Verified Customer

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The communication from the staff has been horrible since I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was I bought my car. Numerous people have not responded to texts, emails nor phone calls. I was only given 1 key fob when I bought the vehicle. I was told to put it through my warranty, however I didn't know I was supposed to say that I "lost " a key so they would pay for it. This is fraud. I didn't lie about losing my key. Then I was told they would get me another fob about speaking to the GM. Now, I am having numerous people not respond to me again. I paid A LOT of money for my car! This is not how I should be treated. More

by ems511 Verified Customer Verified Customer

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Thanks to Taylor from service advisor team for his big help, honestly and covering the details of my car with high level. help, honestly and covering the details of my car with high level. More

by Kenneth Verified Customer Verified Customer

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Exceptional customer service. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. Taylor was attentive and professional as a service advisor. So much so that I scheduled additional service with Taylor. Thank you. More

by SERGIOSANZ77 Verified Customer Verified Customer

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