Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
254 Reviews
4.7

254 Reviews

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254 Reviews of Austin Carr

July 03, 2026

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Employee Rating

I was satisfied with this visit. Customer service was really good. There was no up selling. More

by cb1363
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 03, 2026

Toyota of Tampa Bay responded

We’re pleased you were satisfied with your Chevrolet Equinox service and that our team delivered attentive support. It’s great to hear there was no pressure to add services beyond what was needed. Thank you for sharing your feedback.

July 01, 2026

Dealership Rating
Employee Rating

Norman was great! He is knowledgeable and hustles. Had me in and out in minimal time. Will continue to work with Norman in the future. More

by JMRACER17
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

Jul 01, 2026

Toyota of Tampa Bay responded

Thanks for recognizing Norman’s dedication. We’re pleased he provided prompt, knowledgeable service for your Chevrolet 1500. We look forward to assisting you with future needs.

June 27, 2026

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I absolutely love everything about this place! The customer service was outstanding, and the staff was friendly, professional, and made the entire experience enjoyable. I highly recommend Tampa To More

by h_keshondram
Service Price Transparency
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Recommend Dealer
Yes
Jun 27, 2026

Toyota of Tampa Bay responded

It’s fantastic to hear your Corolla received outstanding service and that Austin’s friendly professionalism made the visit enjoyable. Thank you for recommending us and sharing your five-star experience.

June 22, 2026

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I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

Toyota of Tampa Bay responded

Thanks for bringing your Toyota Camry to our service department. We’re delighted Norman and Austin were able to assist you. We appreciate your feedback on credit card fees and will share it with our team for consideration.

June 01, 2026

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Always great service Josh was amazing and professional they give you an honest feedback about your car and what it needs More

by ticoguaya
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

Jun 01, 2026

Toyota of Tampa Bay responded

Thanks for highlighting Josh’s professional approach and the clear feedback on your Toyota Corolla. We’re glad the service met your expectations and helped you feel informed about your car’s needs. We appreciate your five-star review and look forward to assisting with your vehicle’s care.

April 28, 2026

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They were very courteous and answered the questions I had. Also, they serviced my car fairly fast. I liked the fact I could keep track of my place in line for for service and when they were finished! More

by JOEGAL1
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Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Toyota of Tampa Bay responded

We are delighted to hear that our team, including Austin, provided courteous service and answered all your questions. It is great that the tracking tool helped you stay informed and we are pleased the service on your Toyota RAV4 was completed promptly.

April 24, 2026

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On My last visit, my SA was Austin Carr. Austin took care of me and he has always taken care of me and has always gone over everything with me. Unfortunately with my current car I have been More

by Noahark1981
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Ortiz

Apr 24, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience and for entrusting Austin and Justin with your Kia Sorento’s service. We’re glad they’ve been thorough and that you feel well supported. If any more gremlins pop up, please reach out so we can look into them.

April 05, 2026

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After completing my vehicle maintenance, my vehicle was given a thorough safety inspection. My service adviser kept me informed and everting was completed as promised. Thank you Austin Carr and my service More

by Lori
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2026

Toyota of Tampa Bay responded

Thank you for sharing how smoothly the maintenance and safety inspection went on your Camry. We’re glad Austin and our technician kept you informed and delivered on every promise. Your continued loyalty means a great deal to our Toyota service team.

April 01, 2026

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Employee Rating

They listen to what I want to have worked on and are pleasant to work with More

by granmaavis
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Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Toyota of Tampa Bay responded

It’s great to hear that our team listened to your requests and made your visit pleasant. Thank you for choosing Toyota.

March 27, 2026

Dealership Rating
Employee Rating

Exceptional service. Very caring. Nice waiting area. Explained things very well. Very polite. Excellent place. More

by Darlene Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ezra

Mar 27, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience with our service team. We’re glad you found the waiting area comfortable and that our staff explained everything clearly and politely. We look forward to assisting you again with your Toyota Corolla.

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