Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
251 Reviews
4.7

251 Reviews

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251 Reviews of Austin Carr

June 22, 2026

Dealership Rating
Employee Rating

I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Toyota of Tampa Bay responded

Thanks for bringing your Toyota Camry to our service department. We’re delighted Norman and Austin were able to assist you. We appreciate your feedback on credit card fees and will share it with our team for consideration.

June 01, 2026

Dealership Rating
Employee Rating

Always great service Josh was amazing and professional they give you an honest feedback about your car and what it needs More

by ticoguaya
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

Jun 01, 2026

Toyota of Tampa Bay responded

Thanks for highlighting Josh’s professional approach and the clear feedback on your Toyota Corolla. We’re glad the service met your expectations and helped you feel informed about your car’s needs. We appreciate your five-star review and look forward to assisting with your vehicle’s care.

April 28, 2026

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They were very courteous and answered the questions I had. Also, they serviced my car fairly fast. I liked the fact I could keep track of my place in line for for service and when they were finished! More

by JOEGAL1
Workmanship
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Recommend Dealer
Yes
Apr 29, 2026

Toyota of Tampa Bay responded

We are delighted to hear that our team, including Austin, provided courteous service and answered all your questions. It is great that the tracking tool helped you stay informed and we are pleased the service on your Toyota RAV4 was completed promptly.

April 24, 2026

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On My last visit, my SA was Austin Carr. Austin took care of me and he has always taken care of me and has always gone over everything with me. Unfortunately with my current car I have been More

by Noahark1981
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Ortiz

Apr 24, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience and for entrusting Austin and Justin with your Kia Sorento’s service. We’re glad they’ve been thorough and that you feel well supported. If any more gremlins pop up, please reach out so we can look into them.

April 05, 2026

Dealership Rating
Employee Rating

After completing my vehicle maintenance, my vehicle was given a thorough safety inspection. My service adviser kept me informed and everting was completed as promised. Thank you Austin Carr and my service More

by Lori
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Toyota of Tampa Bay responded

Thank you for sharing how smoothly the maintenance and safety inspection went on your Camry. We’re glad Austin and our technician kept you informed and delivered on every promise. Your continued loyalty means a great deal to our Toyota service team.

April 01, 2026

Dealership Rating
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They listen to what I want to have worked on and are pleasant to work with More

by granmaavis
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2026

Toyota of Tampa Bay responded

It’s great to hear that our team listened to your requests and made your visit pleasant. Thank you for choosing Toyota.

March 27, 2026

Dealership Rating
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Exceptional service. Very caring. Nice waiting area. Explained things very well. Very polite. Excellent place. More

by Darlene Williams
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ezra

Mar 27, 2026

Toyota of Tampa Bay responded

Thank you for sharing your experience with our service team. We’re glad you found the waiting area comfortable and that our staff explained everything clearly and politely. We look forward to assisting you again with your Toyota Corolla.

March 17, 2026

Dealership Rating
Employee Rating

Great dealer very professional the service was done in a timely manner thanks you so much I really recommend this dealer More

by KBC28
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 17, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear that our team handled your Toyota RAV4 service efficiently and professionally. Austin and everyone here appreciate your recommendation and look forward to helping you again.

March 10, 2026

Dealership Rating
Employee Rating

Austin is a excellent service professional. The service was on time, didn't take long and covered everything in the inspection. 5 Stars! Always an excellent experience. More

by jeffpilot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lynne Hudson

Mar 10, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear our service was prompt and thorough. We’ll share your compliments with Austin, who excels at delivering efficient inspections. Thank you for choosing us; we look forward to servicing your Toyota.

March 04, 2026

Dealership Rating
Employee Rating

After visiting several Toyota dealerships for service, Toyota of Tampa Bay is the best for getting your car serviced. The employees are very personable, professional, and take the time to explain the serv More

by rod.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Johnson, Chris Ketcham, and my mechanic whose name is on the service record but the this record is not in front of me. Thank you very much

Mar 04, 2026

Toyota of Tampa Bay responded

We appreciate you choosing us again for your 2018 Toyota RAV4 Hybrid service. It’s great to hear our team clearly explained the 94-month maintenance and additional needs. We look forward to assisting you on your next visit.

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