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Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
259 Reviews
4.7

259 Reviews

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259 Reviews of Austin Carr

August 18, 2026

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Employee Rating

Bueno a pesar que estuve esperando muchísimo creo que hacen un buen trabajo le recomendaría que se preocuparan por los pequeños detalles y si el auto necesita un tornillo y se lo pueden poner por favor m More

by yuliancastaneda03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2026

Toyota of Tampa Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Yulian, and we look forward to working with you again.

August 12, 2026

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Employee Rating

Very professional & courteous; gave us a time frame when work would be complete & met that time frame More

by Hfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2026

Toyota of Tampa Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 07, 2026

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Employee Rating

Always great service and always committed to their customers. This is the third car my family buys there. More

by Monica Rodriguez Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Hampton , Yanira Reynaldo, Tino

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Aug 07, 2026

Toyota of Tampa Bay responded

Hearing that you’ve experienced great service and felt our team was committed means a lot to us. Thank you for entrusting us with your family’s third purchase and congratulations on your used Toyota Camry Hybrid. We look forward to serving you again.

July 31, 2026

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I love this dealership! Your team is so attentive and kind and I will definitely be coming back! More

by LILYCHILDREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 31, 2026

Toyota of Tampa Bay responded

It’s wonderful to hear our team was attentive and kind. We look forward to your next visit for your Subaru Outback service. Thank you for the five-star rating.

July 30, 2026

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Excellent customer service as always! I was in and out in less than an hour! My advisor Ray was very nice and kept me informed! All the advisors here are amazing! I’ve never had any compl More

by KISHALYNN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Collins, Juwan Johnson , Ray

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Jul 30, 2026

Toyota of Tampa Bay responded

Your kind feedback motivates our service team to maintain the excellent experience you’ve come to expect. We’re glad our advisors kept you informed and completed your Toyota Camry Hybrid service in under an hour. We look forward to serving you again.

July 03, 2026

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Employee Rating

I was satisfied with this visit. Customer service was really good. There was no up selling. More

by cb1363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 03, 2026

Toyota of Tampa Bay responded

We’re pleased you were satisfied with your Chevrolet Equinox service and that our team delivered attentive support. It’s great to hear there was no pressure to add services beyond what was needed. Thank you for sharing your feedback.

July 01, 2026

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Employee Rating

Norman was great! He is knowledgeable and hustles. Had me in and out in minimal time. Will continue to work with Norman in the future. More

by JMRACER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

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Jul 01, 2026

Toyota of Tampa Bay responded

Thanks for recognizing Norman’s dedication. We’re pleased he provided prompt, knowledgeable service for your Chevrolet 1500. We look forward to assisting you with future needs.

June 27, 2026

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Employee Rating

I absolutely love everything about this place! The customer service was outstanding, and the staff was friendly, professional, and made the entire experience enjoyable. I highly recommend Tampa To More

by h_keshondram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 27, 2026

Toyota of Tampa Bay responded

It’s fantastic to hear your Corolla received outstanding service and that Austin’s friendly professionalism made the visit enjoyable. Thank you for recommending us and sharing your five-star experience.

June 22, 2026

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Employee Rating

I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Harvey Mondragon, Josh Fuller, Brandon Alvarado, Norman Vassell, Austin Venters, BRYAN TUCKER

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Jun 22, 2026

Toyota of Tampa Bay responded

Thanks for bringing your Toyota Camry to our service department. We’re delighted Norman and Austin were able to assist you. We appreciate your feedback on credit card fees and will share it with our team for consideration.

June 01, 2026

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Employee Rating

Always great service Josh was amazing and professional they give you an honest feedback about your car and what it needs More

by ticoguaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

Print
Jun 01, 2026

Toyota of Tampa Bay responded

Thanks for highlighting Josh’s professional approach and the clear feedback on your Toyota Corolla. We’re glad the service met your expectations and helped you feel informed about your car’s needs. We appreciate your five-star review and look forward to assisting with your vehicle’s care.

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