Taylor Landry | Page 9

My experience was good with the staff of Shottenkirk Ford Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not ret Jasper but the problem I originally brought it in for is not resolved. The engine still makes a lot of rattling sounds and my gas mileage has not returned. If the loss of gas mileage was over a long period of time I could understand it needing a tune up which is what they told me; but the loss of gas mileage was over a few days. The problem is still persisting but after 3 visits back to service and the issue is not resolved; why bring it back? They obviously can not find the problem. I’m not saying I won’t go back to that dealership but waiting for some major issue to occur before bringing it back, Maybe then they will be able to find the problem. I am a service technician and collision tech. I know how hard it is to find issues but I never just feed a line to a customer just to get them out of my way. I continue until I find tue issues. Even if it takes more time than I’m being paid. More

by brsoby Verified Customer Verified Customer

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Taylor understood all of our concerns, made some small adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your ser adjustments to our truck bed on his own that we asked for, and did extra research on tires for us. I think Taylor is a terrific addition to your service team. More

by applespringsfarm3 Verified Customer Verified Customer

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The dealership is a little far from me but the service I got from Taylor was awesome. Started from the initial call just checking on the special tires needed for my F450, then fitting me in at short notice got from Taylor was awesome. Started from the initial call just checking on the special tires needed for my F450, then fitting me in at short notice to get them put on. It was truly a very good experience and the price for the tires were the cheapest around that I found. More

by KEVIN.RAMPLEY Verified Customer Verified Customer

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Taylor was attentive, courteous, and made me feel confident about the services being done on my vehicle. confident about the services being done on my vehicle. More

by LEESOLO4 Verified Customer Verified Customer

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The staff was very friendly and helpful Will enjoy returning for the next oil change. returning for the next oil change. More

by markblackwell050 Verified Customer Verified Customer

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Taylor was a great help and got me the service i needed , thank you ford! thank you ford! More

by MAKYAHDIXON Verified Customer Verified Customer

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Taylor was the best service tech we have had! Definitely ask for him if you go. Definitely ask for him if you go. More

by COURTNEYOTTO826 Verified Customer Verified Customer

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Taylor was great, the service was slow in the shop. Was there for 6 hours for a 100000 mile service. They did offer me a car to go home and they said they would deliver my car when finished, so I did l Was there for 6 hours for a 100000 mile service. They did offer me a car to go home and they said they would deliver my car when finished, so I did like the offer More

by DAVEJASK Verified Customer Verified Customer

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First vehicle purchase(Explorer) was a great experience. Salesman was a pleasure to deal with. Second purchase(Escape) was a very different experience, very disappointing. Salesman was a pleasure to deal with. Second purchase(Escape) was a very different experience, very disappointing. More

by jakenme Verified Customer Verified Customer

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They have a very professional service department. Dropped our vehicle off for its first service and it was a pleasant experience! Dropped our vehicle off for its first service and it was a pleasant experience! More

by HOLLOWAYAUTUMN7 Verified Customer Verified Customer

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