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Taylor McCarroll

Overview Reviews (160) Inventory (193)

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Taylor McCarroll

Taylor McCarroll | Page 7

Customer Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7

160 Reviews

Overview Reviews (160) Inventory (193)

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

TIRES

RECALLS

DIAGNOSTICS

CASHIER

EXTENDED WARRANTY CLAIMS

INSURANCE CLAIMS

MECHANICAL FAILURES

REGULAR MAINTENANCE

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4.7

160 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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160 Reviews of Taylor McCarroll

April 23, 2024

Dealership Rating

Employee Rating

Always have a great experience anytime I go to Nissan. The staff is amazing and always on point with any questions I have. The staff is amazing and always on point with any questions I have. More

by TIEARA.WILSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Torrey Hall

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Apr 25, 2024 -

94 Nissan of South Holland responded

Tieara, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

April 16, 2024

Dealership Rating

Employee Rating

All employees very professional during service I was updated throughout the process . I would recommend this dealership updated throughout the process . I would recommend this dealership More

by nik

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Otis Smith, Torrey Hall, Tyler Roberson , Matt Sappenfield

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Apr 18, 2024 -

94 Nissan of South Holland responded

Hi Nik, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Matt Sappenfield Owner Loyalty Manager

April 10, 2024

Dealership Rating

Employee Rating

They always treat you with respect. They also acknowledge that you are well like Nissan customer. The service was prompt, No extreme wait time. They also acknowledge that you are well like Nissan customer. The service was prompt, No extreme wait time. More

by 15118mdavis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gerardo Ibarra

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Apr 12, 2024 -

94 Nissan of South Holland responded

Davis, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

April 09, 2024

Dealership Rating

Employee Rating

Very professional and courteous and always let you know things in a timely manner. The communication was pleasant as well. things in a timely manner. The communication was pleasant as well. More

by Sherman.17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gerardo Ibarra

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Apr 11, 2024 -

94 Nissan of South Holland responded

Sherman, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

April 06, 2024

Dealership Rating

Employee Rating

Okay Time I arrived was great Ms. Taylor was very nice and professional and courtesy. Taylor was very nice and professional and courtesy. More

by leopardcat98

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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Apr 09, 2024 -

94 Nissan of South Holland responded

We're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

March 24, 2024

Dealership Rating

Employee Rating

The service was good. they were also very fast getting the tire changed. They were professional. they were also very fast getting the tire changed. They were professional. More

by Bjack1958

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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Mar 26, 2024 -

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

March 09, 2024

Dealership Rating

Employee Rating

94 Nissan is always professional and courteous when I visit to get my car serviced. Taylor is always there to help with whatever you need and my car is always running smooth! They make suggestions on the visit to get my car serviced. Taylor is always there to help with whatever you need and my car is always running smooth! They make suggestions on the needs of your car and never press you to do anything. I like the service department More

by karen.ellison0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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February 16, 2024

Dealership Rating

Employee Rating

They performed exceptionally well by taken care of what brought me there There service is awesome brought me there There service is awesome More

by Afadeleye

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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Feb 24, 2024 -

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

February 10, 2024

Dealership Rating

Employee Rating

Friendly, professional,good workmanship, and knowledgeable. Since purchasing my nissan altima used, I've brought it here and only here. I happy and satisifed with how it's serviced and how I'm t knowledgeable. Since purchasing my nissan altima used, I've brought it here and only here. I happy and satisifed with how it's serviced and how I'm treated as a valuable customer. More

by consuelaokeke

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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Feb 12, 2024 -

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We do hope we can be of assistance in the future. Take care! Matt Sappenfield Owner Loyalty Manager

February 01, 2024

Dealership Rating

Employee Rating

It is always a great experience when I come to the dealership. The people are friendly and very helpful. dealership. The people are friendly and very helpful. More

by GARLANDLAKISSA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor McCarroll

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Feb 03, 2024 -

94 Nissan of South Holland responded

We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

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