Dealership Experience
6 yrs, 4 mos
Industry Experience
17 yrs, 2 mos
Languages Spoken
English
164 Reviews
Write a Review164 Reviews of Taylor Sumser
May 12, 2023
Taylor Sumser is great! Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I Professional, knowledgeable, and personable. Goes out of his way to keep you informed. Also alerted me to a software update on my vehicle of which I was not aware. Pleasure to deal with! More
May 07, 2023
From Jim in sales to the service department all the employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. employees are extremely friendly knowledgeable and courteous. Would recommend this dealership to all my friends. More
April 24, 2023
This was my first visit to the dealership and I couldn't be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service be more satisfied with the experience. Taylor and the tech he assigned my car to were extremely professional and really pleasant to talk to. Service was done in the time stated and I was on my way with a smile on my face. Other car dealerships should use Kia Bridgewater as the example of how to do customer service. Job Well Done!!! More
April 12, 2023
I can't say enough about Taylor and the team at Bridgewater Kia. Greatest Customer Service experience EVER. I'm so glad that I selected this location as the primary for my car's needs. THANK YOU Bridgewater Kia. Greatest Customer Service experience EVER. I'm so glad that I selected this location as the primary for my car's needs. THANK YOU!!! More
April 05, 2023
This is my first time going to this Kia Dealer and I’m so pleased with the experience I had! Taylor Sumser was my Advisor and provided me with the best costumer service! He explained to me the process and th pleased with the experience I had! Taylor Sumser was my Advisor and provided me with the best costumer service! He explained to me the process and the procedure of my repair, kept me up to date, and was on point if not early with the expectation of when my vehicle would be ready. Definitely coming back! More
March 30, 2023
Taylor is the best! I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were ju I really appreciate the great customer service and honesty at this dealership. I was taking my car for service at another dealership and they were just not as thorough as Kia. I love the fact that they don't try to upsell you with any thing that is not needed. Also with the service you get a free car wash! I truly recommend this Dealership and Taylor to anyone who is in need of service since they will provide a wonderful customer experience! More
March 16, 2023
Taylor is ABSOLUTELY amazing. Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t spe Very helpful & knowledgeable.. He is a very easy to talk to person. Only down side to it as I walked in the other 3 people at the desk didn’t speak and seemed rather cold. Honestly, I would rather not deal with any one of them. Poor customer service skills. You could at least greet people. More

