Teayana Elder | Page 2

Nissan of Rocky Mount responded

Wow! Thank you so much for sticking with us for over 10 years! We are beyond grateful for your loyalty! We are glad to hear that our team has consistently delivered excellent customer service and top-notch care for your vehicle. It really does make us smile knowing you don’t have to drive far to get the service you deserve. We’ll be sure to give Eric and Antonio a huge shoutout, they’ll be thrilled to hear your kind words! Your support keeps our service department motivated, and we can’t wait to keep taking care of you and your car for many more years to come. See you again soon! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Jen! Thank you for this amazing review! We’re so glad our team was friendly, helpful, and knowledgeable, and that we got you taken care of in a timely manner. Providing efficient and reliable vehicle maintenance is always our goal! We truly appreciate your support and look forward to seeing you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Sheri WOW! Thank you for your loyalty over the past 21 years! That truly means so much to us, and we are so grateful to have you as our customer! We’re honored to have earned your trust through both your purchases and ongoing care with our team. Providing dependable vehicle maintenance with professional experience is always our goal. We look forward to continuing to serve you for many more years to come! Thank you again! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Ramona! Thank you for taking the time out of your busy day to leave this great review! We’re so glad to hear our team kept you informed and took the time to explain everything clearly. Providing helpful, transparent service through our service department is always our priority, thanks again for choosing NISSAN of Rock Mount! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Laura! Thank you for this great review! We’re glad to hear your visit was quick and that our team kept you informed every step of the way. Providing transparent pricing and reliable vehicle maintenance is always our goal, and we look forward to seeing you again at your next service appointment! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

We’re so glad our team could be there for you when you needed it most! It means a lot to hear that Michael, Eric, and Alexandria went above and beyond to get you back on the road and taken care of. Providing dependable auto repair in Rocky Mount, especially in unexpected situations, is what we’re here for. Safe travels, and thank you for sharing your experience! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Michael! Thank you so much for this FIVE-STAR review! We’re glad to hear Mike went above and beyond to help resolve the issue with your warranty and made sure everything was handled properly, he is amazing! Our team takes pride in delivering dependable vehicle maintenance and making sure every customer leaves satisfied with the work completed. We truly appreciate your trust and look forward to helping you again whenever your vehicle needs service! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi William! Thank you for sharing this positive review! We’re glad to hear our team provided professional service and took the time to discuss repairs that could improve your car’s performance. Our certified Nissan technicians always go above and beyond to ensure that our customers are taken care of. We look forward to helping you again! If there is anything we can do to turn this 4-star review into a 5, please let us know! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi Jess! Thank you for your continued trust in us, that truly means a lot! We’re happy to hear that our reliable service department consistently provides great service and gets the job done right. Thank you again for your kind words and we look forward to serving you again! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you for leaving such an amazing review online! We’re glad to hear our team made the process smooth and went out of their way to help you. Quick approvals and clear communication are exactly what we aim for. Providing a reliable auto financing options experience is part of how we make buying a vehicle easy and stress-free. We appreciate your trust and look forward to helping you again in the future! Kelvin Bratcher Owner & Executive Manager NISSAN of Rocky Mount