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Ted Jurick
412 Reviews
Dealership Experience
27 yrs, 4 mos
Industry Experience
46 yrs, 3 mos
Languages Spoken
English
Employee Video
412 Reviews
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412 Reviews of Ted Jurick
April 13, 2019
Oil Change I had an oil change done on my 2017 Acura, I have had issues with the last 2 oil changes, they did not empty the oil drip pan. The service manager as I had an oil change done on my 2017 Acura, I have had issues with the last 2 oil changes, they did not empty the oil drip pan. The service manager assured me it would be double inspected this time. I also requested that they look at the read drivers side door handle as it was loose. When I got in the car I checked the oil percentage gauge to find it was not reset. I had to go back in and have them perform this. The next day the rear door handle piece fell off. I also asked concerning a tire rotation, but never heard anything about if it needed it or not. They did want to sell me filter replacement and lower fluid replacement, but I told them no for both. I'll be looking elsewhere for no on for service and car purchases. More
by ALLENHULFORD
Verified CustomerOther Employees Tagged: Matt Fondren
March 22, 2019
What service is supposed to be Been a customer of this dealership for 13 years. Only reason is the Service Department and Parts Department. They take care of me like family. Ted, Ch Been a customer of this dealership for 13 years. Only reason is the Service Department and Parts Department. They take care of me like family. Ted, Charlotte, Chris, Matt, Sam, Brad, Santiago are like my kids More
by Sam S
Other Employees Tagged: Brad Dodge, Chris Kailer, Matt Fondren , Charlotte Guinta
March 19, 2019
Satisfied customer Everyone treated me like family. Upon entering the facility I was greeted with smiles and a warm welcome. The care of my car met my expectations. Everyone treated me like family. Upon entering the facility I was greeted with smiles and a warm welcome. The care of my car met my expectations. More
by Satisfied Customer
Other Employees Tagged: Chris Kailer, Matt Fondren , Charlotte Guinta
March 19, 2019
Oil change Great job. Just came in for an oil change, it was a simple process. Was explained what would take place, inspection, asked if wanted car wash. In and Great job. Just came in for an oil change, it was a simple process. Was explained what would take place, inspection, asked if wanted car wash. In and out about 30-40 minutes. More
by EDA2016
Other Employees Tagged: Matt Fondren , Charlotte Guinta
March 15, 2019
Great all the way around, from sales people to car Sale manager, sales person, financial person, were very helpful in every way. The Best time in my life it went so smoothly buying a car. The word I’m Sale manager, sales person, financial person, were very helpful in every way. The Best time in my life it went so smoothly buying a car. The word I’m looking for is AWESOME!!! More
by manuel.fuentes1949
Other Employees Tagged: Pat Dazzo , Omar Hammad, Denise Manikouras
March 14, 2019
Great Service Team Did the work required timely and well. Checked for recall items and got those done at the same time. They provide the complimentary wash. They didn Did the work required timely and well. Checked for recall items and got those done at the same time. They provide the complimentary wash. They didn't just wash my car but really cleaned it well on the inside too. It had alot of winter dirt and grime and they made it look great on the inside. More
by dgouwens
March 13, 2019
Parts/service Was quick and Freindly. Jack was the tech super Proffesional in every way. Was a safety issue they took it very seriously. I trust this dealer a lot Was quick and Freindly. Jack was the tech super Proffesional in every way. Was a safety issue they took it very seriously. I trust this dealer a lot. And will do all my Service work at Joe RIzza Acura......,,,,,.,, More
by pedalnut2
Other Employees Tagged: Brad Dodge , Charlotte Guinta, Jack Bader
February 11, 2019
Courtesy car The Joe Rizza staff is always friendly, professional and top notch . From sales to service they always go out of their way to make your experience a p The Joe Rizza staff is always friendly, professional and top notch . From sales to service they always go out of their way to make your experience a positive one. More
by APAWLAK04
Other Employees Tagged: Pat Dazzo, Matt Fondren , Charlotte Guinta
February 08, 2019
Recall service Prompt,couteous service from service personnel. Service was done in a timely manner. I always appreciate the complimentary car wash. I would highly r Prompt,couteous service from service personnel. Service was done in a timely manner. I always appreciate the complimentary car wash. I would highly rate this service group. More
by FWW53
Other Employees Tagged: Chris Kailer, Matt Fondren
February 04, 2019
Over Achievers!!!! The Experience was over the top with customer service and customer satisfaction!!!! The staff ran a multi-point inspection, updated recalled fuel inj The Experience was over the top with customer service and customer satisfaction!!!! The staff ran a multi-point inspection, updated recalled fuel injector, and replaced the battery. I came in for a routine oil change and was pleasantly surprised by the willingness to preform many addittional functions the same. I was sooooo grateful for this service and all in the same day. I travel from the city's Bronzeville area to come to Joe Rizza of Orland for their Outstanding customer service and customer satisfaction everytime!!!! More
by SKYY01.67
Other Employees Tagged: Brad Dodge, Chris Kailer, Matt Fondren, Todd Parady, Tony Ramos , Charlotte Guinta
