Ted Jurick
Ted Jurick at Joe Rizza Acura

Ted Jurick | Page 4

Service Manager

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

Contact Me
5.0
412 Reviews

Dealership Experience

27 yrs

Industry Experience

45 yrs, 11 mos

Languages Spoken

English English

Employee Video

5.0

412 Reviews

Write a Review

412 Reviews of Ted Jurick

January 14, 2022

Dealership Rating
Employee Rating

I went to pick up my daughter's car. The police had to be call it was and entire mess. Rude, nasty ,unprofessional and and completely childish. Please have a regional manager reach out. I would love to tell More

by Dedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: No one would intoduce themselves they just kept calling Ted who was the problem

Jan 31, 2022

Joe Rizza Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 19, 2022

Joe Rizza Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 13, 2022

Dealership Rating
Employee Rating

I went there for oil change and tire rotation (had a coupon) the service was beyond outstanding got there at 8:30 was done with a hand washed car by 9:10. the staff was very courteous and efficient woul More

by r8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 13, 2022

Joe Rizza Acura responded

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2022

Dealership Rating
Employee Rating

Great service and I appreciate the short wait. Your team is very professional. Thank you. More

by Vivianvaltas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 10, 2022

Joe Rizza Acura responded

Thank you so much for your excellent review, Vivian! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else. We're always happy to help.

January 06, 2022

Dealership Rating
Employee Rating

Fast and on time courteous personnel were friendly and listened got my car fixed and out the door oil change in half hour More

by Evelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 06, 2022

Dealership Rating
Employee Rating

Excellent service experience, job done right the first time - thank you & see you again in the near future More

by wesley.rozanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Joe Rizza Acura responded

Wesley, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2022

Dealership Rating
Employee Rating

Nice Friendly & Fast. I would be returning! They have great staffing Thank you again guys. More

by Sheena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Thank you, Sheena, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

January 06, 2022

Dealership Rating
Employee Rating

Great service you come to expect when visiting the service dept at Joe Rizza Acura! More

by GERARDDCHGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Gerard, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 06, 2022

Dealership Rating
Employee Rating

Chris and Matt are very helpful when you are in for service Great Service department More

by TBRASKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

We appreciate your business, Chris, Matt, and our service team looks forward to serving you again soon!

January 05, 2022

Dealership Rating
Employee Rating

Very pleasant place to do business..The employees are Very pleasant place to do business.. The employees are very professional They do very good work on your car More

by JOSEPHINEYOUNG65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 06, 2022

Joe Rizza Acura responded

Josephine, Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jan 06, 2022

JOSEPHINEYOUNG65 responded

Keep during good work. Keep making customers happy. Ted Jurik is the best. Been this way every since i have known him and during business wifh him since the 90's. Hes an asset to your company.

January 04, 2022

Dealership Rating
Employee Rating

The the service department employees are exquisite!My The the service department employees are exquisite! My vehicle was there for over 10 weeks and they allowed me a loaner car. My fake auto warranty co More

by mississippiqueen.ab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Matt Fondren

Jan 04, 2022

Joe Rizza Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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