Ted Weinszichr

Ted stepped up and help us get a rental car when our car broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expec broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expected they made the wait seem better. More

by rickflorida75 Verified Customer Verified Customer

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We had a minor incident with my truck at the dealer and they were accommodating and immediate which i appreciated very much. Highly recommend. they were accommodating and immediate which i appreciated very much. Highly recommend. More

by michael_s_kim Verified Customer Verified Customer

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Dewayne and his whole service team were outstanding! After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined th After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined the recommended repair. And even though it took a day or two longer than we had thought initially, they found & fixed the problem for a lot less than we had (anxiously) expected. Everyone we dealt with at the dealership (including the front receptionist, whose name I don’t know, but who kindly helped arrange a short ride for me to be dropped off at the Enterprise location just down the street) was courteous, friendly & professional. I mean it when I say: as long as g as this is the level of service provided by your dealership, we will never go to another GMC dealer again! More

by Charlie Wickliffe Verified Customer Verified Customer

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Provided great customer service. Wait times were not long as promised. Only negative comment would be the TV and Wi-Fi not working in the waiting area. Wait times were not long as promised. Only negative comment would be the TV and Wi-Fi not working in the waiting area. More

by upncmn Verified Customer Verified Customer

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Very professional and thorough. Always efficient and on time and accurate with service. Very good Always efficient and on time and accurate with service. Very good More

by Vizsla Verified Customer Verified Customer

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After I received; my Truck from a small repair auto shop, that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginni that would had clean every red penny from my pockets; I called Jim Ellis GMC and Cadillac on Peachtree Rd. hoping for sale on new SUV, in the beginning of March 2025. There's a young man there; who has kept my vehicle safe and stayed in communications with me, after listening close to my situation til this day; for again I'm a 100% SC Veteran, who has been out of transportation since I check-in my truck; at the truck clinic. Vet, N much need; somebody please help, monthly IC- $7,300.00 so I can continue 2 WHEEL. More

by stanleyde Verified Customer Verified Customer

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Got all the problems taken care off . Great communication and professionalism. Thank you for everything Great communication and professionalism. Thank you for everything More

by phongduong1973 Verified Customer Verified Customer

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I liked the attention they give to everything, Even sent me a video, I do wish the videos were more interactive but this is better than anyone else. me a video, I do wish the videos were more interactive but this is better than anyone else. More

by darren30 Verified Customer Verified Customer

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I had the unfortunate luck of finding a large bolt with one of the tires on my 25 Sierra while staying only 1 night in Atlanta. I had to quickly call around and find someone with the same tire in stock tha one of the tires on my 25 Sierra while staying only 1 night in Atlanta. I had to quickly call around and find someone with the same tire in stock that could do the service today. I called and spoke with Chris P and he was able to verify inventory and book me in for 5pm today. Upon arrival Chris was friendly, efficient, and knowledgeable. He got my truck back into the shop right away and kept me abreast of everything as the service occurred while also showing me around the dealership. Chris not only earned my business today but if I ever hit a nail in Atlanta again I will be back. Thanks to his help I can now finish my business trip on a positive note and make my trip back to North Carolina on time and on a full size tire. More

by Greg P Verified Customer Verified Customer

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I came in for a general oil change and the tire rotation at Jim Ellis Buick GMC Atlanta. After leaving the dealership, I discovered an oil leak due to improperly sealed components. I was headed on a ministr at Jim Ellis Buick GMC Atlanta. After leaving the dealership, I discovered an oil leak due to improperly sealed components. I was headed on a ministry related business trip and could've been left stranded, had I not made a timely call to the manager. This situation could have resulted in severe motor damage. I'm very disappointed with the lack of attention to detail. While I've had a good experience at Jim Ellis in the past, this has left me seriously reconsidering future visits. More

by DR. ANGEL WILLIAMS Verified Customer Verified Customer

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