Dealership Experience
9 mos
28 Reviews
Write a Review28 Reviews of Teresa Adams
May 02, 2024
My experience was ok the staff went out of their way to help. The said it’s possible the gas cap light will come back on if it does I can bring the vehicle back help. The said it’s possible the gas cap light will come back on if it does I can bring the vehicle back More
Other Employees Tagged: Daniel Martinez, Ilidio Tavares
April 30, 2024
Appointment was easy to make. Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready Teresa was patient, kind and welcoming. My courtesy drive was great (can't remember his name). Unfortunately I was never called when my car was ready. When I called to check on it, i was told someone would call me back. When I didn't hear back and called again, they had a hard time finding the record. Said the phone number wasn't correct but I had given it several times, recieved texts that morning and it was correct on the paperwork when i picked up. I also wasnt told the courtesy van stopped at 4 and since I work until 6,I was stranded for an extra 30 minutes until I could find a ride. Not the end of the world but if I had been called, I would have taken a break at work, asked for a ride and picked it up earlier. Cashier and crew that evening were great, I apologize but I don't know their names. More
April 30, 2024
Does good work, but too much upselling for services in service department. Good people though. service department. Good people though. More
Other Employees Tagged: Daniel Martinez
April 30, 2024
Nice customer service and the staff are very friendly . And very fast with your vehicle And very fast with your vehicle More
Other Employees Tagged: Daniel Martinez, Ilidio Tavares
April 30, 2024
Leave me alone and stop sending me survey requests. Leave me alone and stop sending me survey requests Leave me alone and stop sending me survey requests More
Other Employees Tagged: Daniel Martinez
April 29, 2024
Thank you Service was great I will be back this is my second oil change second oil change More
Other Employees Tagged: Daniel Martinez, Ilidio Tavares
April 25, 2024
Repairs not made correctly, in for same 2 problems 3 times phone calls not returned as promised by the service techs and managers times phone calls not returned as promised by the service techs and managers More
Other Employees Tagged: Brian Creed, Brian Finley , lee
April 24, 2024
Great people, professional, good environment for customers. They were very helpful getting our service done and going over recommendations on future maintenence to keep our car running smooth. customers. They were very helpful getting our service done and going over recommendations on future maintenence to keep our car running smooth. More
Other Employees Tagged: Daniel Martinez, Ilidio Tavares
April 23, 2024
Fast service and great people. The service advisor was very helpful with answering my questions or concerns of my vehicle The service advisor was very helpful with answering my questions or concerns of my vehicle More
Other Employees Tagged: Daniel Martinez