Teresa Zarour | Page 16
Service Advisor
Mercedes-Benz of Paramus
755 State Rt 17 South
Paramus, NJ 07652
Dealership Experience
11 yrs, 7 mos
Languages Spoken
Italian
156 Reviews
Write a Review156 Reviews of Teresa Zarour
August 08, 2018
Service Appt I brought my car in for a recall issue. I had an 8am appt, got loaner. Called at 11:30 and was told car was being worked on, called back at 3:40 and w I brought my car in for a recall issue. I had an 8am appt, got loaner. Called at 11:30 and was told car was being worked on, called back at 3:40 and was told car did not go in yet and did I need it back today? Yes I did . They called back at 4:30 and work was completed. Why did I have an 8:00 appt if car wasn't going to be worked on until later in the day???????? More
August 02, 2018
Easy but a bit longer than expected Good customer service, waiting in well appointed waiting area, comfortable and with good wi fi. Perhaps the drop off- pick up process could be improve Good customer service, waiting in well appointed waiting area, comfortable and with good wi fi. Perhaps the drop off- pick up process could be improved to avoid lengthy wait after the car is ready. More
July 31, 2018
Service recall Staff were all very courteous and friendly and made sure they greet everyone who comes iin. The service was quick and efficient and did not have to wa Staff were all very courteous and friendly and made sure they greet everyone who comes iin. The service was quick and efficient and did not have to wait for too long. The lounge was comfortable and had available drinks for those who wait. More
July 25, 2018
Great sales amd great service. Robert Texidor made my new leased car so easy. He worked my deal with ease. He under stood what I wanted. Teresa Zarour helped with my schedule my se Robert Texidor made my new leased car so easy. He worked my deal with ease. He under stood what I wanted. Teresa Zarour helped with my schedule my service. More
Other Employees Tagged: Axel Arroyo, Monte Harris, David Rovello, Robert Texidor
July 25, 2018
Service Car service..Alex was great. It would be great if someone understood and could explain the new Uber drop off / pick up service that you are now offe Car service..Alex was great. It would be great if someone understood and could explain the new Uber drop off / pick up service that you are now offering. More
July 25, 2018
Excellent customer service As always I was greeted with a smile. Theresa and Axel went above and beyond to make my service a pleasant experience. My car was even dropped off at As always I was greeted with a smile. Theresa and Axel went above and beyond to make my service a pleasant experience. My car was even dropped off at my home since it was difficult for me to pick up my car at the time of completion. More
Other Employees Tagged: Axel Arroyo
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