Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

3.9
111 Reviews
3.9

111 Reviews

Write a Review

111 Reviews of Tereza Guzman

May 01, 2025

Dealership Rating
Employee Rating

Treat you like family. Excellent experience. Strongly recommend the place to everyone. Sean and Teresa are stellar employees More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Sean Cho

April 19, 2025

Dealership Rating
Employee Rating

Depending on service agents, the good one is good. Not pushy and honest about what work really needed to be done. Fair price. Work with your insurance company in a timely manner. More

by MinCostMaxMiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho

Apr 21, 2025

Herb Chambers Toyota of Boston responded

Thank you for sharing your experience with Herb Chambers Toyota of Boston! We're glad to hear that our team provided honest and efficient service. We appreciate your feedback and look forward to assisting you again in the future!

April 09, 2025

Dealership Rating
Employee Rating

Sean was very polite and carefully listening. Service was fast and meaningful. Waiting accommodation is great! More

by Eduard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara, Sean Cho

Apr 10, 2025

Herb Chambers Toyota of Boston responded

Eduard, we're delighted to hear that Sean provided you with attentive service and a comfortable experience at Herb Chambers Toyota of Boston. Thank you for the feedback!

March 04, 2025

Dealership Rating
Employee Rating

Excellent customer service. I was informed of progress as it was being done. Fast, and efficient. More

by lowe_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Herb Chambers Toyota of Boston responded

Thank you for the positive feedback about your recent visit here at Herb Chambers Toyota of Boston! We hope to see you again next time!

January 25, 2025

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Employee Rating

over charge labor 1352$ for fix the small wire and did a very bad job. More

by binkuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Camara, Sean Cho

November 19, 2024

Dealership Rating
Employee Rating

xx wrote a sticky note that said I was the most handsome guy In the whole world More

by DRIZZLE DAZZLE
Recommend Dealer
Yes
Nov 20, 2024

Herb Chambers Toyota of Boston responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers Toyota of Boston

November 16, 2024

Dealership Rating
Employee Rating

Service was excellent and wait was just 2 hours. Complimentary coffee and snack available and not too crowded. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Herb Chambers Toyota of Boston responded

We're delighted to hear you enjoyed the excellent service and amenities at Herb Chambers Toyota of Boston. Thank you for sharing your experience, and we hope to see you again in the future!

November 08, 2024

Dealership Rating
Employee Rating

Long wait times even with appointments, and they always try to upsell you. I also went in for a service inspection sticker recently and they forgot to give me the new sticker when I left, then made me go b More

by Ajv318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Francois

Nov 11, 2024

Herb Chambers Toyota of Boston responded

Thank you for the review. We regret any frustration or inconvenience you experienced during your recent visit. Please contact me directly if you'd like to discuss these concerns in greater detail. Respectfully, Howie Reske - General Manager - hreske@herbchambers.com

October 22, 2024

Dealership Rating
Employee Rating

Always excellent dependable service. The third car we have serviced there. Highly recommend for efficient service and comfortable surroundings while you wait. More

by SDEG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Herb Chambers Toyota of Boston responded

Thank you for your continued trust in Herb Chambers Toyota of Boston! We're delighted to know you've had consistently excellent service experiences with us. Your recommendation means a lot, and we look forward to serving you again soon!

September 26, 2024

Dealership Rating
Employee Rating

Very very good i like abcsdkghrogjdjeifjdjdjrjrjr fuejfjdjdjjdrjf fjdkdkdkjdjdjd dbjdjdjdjdjd d dbdbdbdbd dbbfdjdjdjjdjd ddjdjdjd djdbdbdbd djdjdjd More

by Uriberaldy988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivas

Sep 27, 2024

Herb Chambers Toyota of Boston responded

We're glad to hear you had a positive experience at Herb Chambers Toyota of Boston! Thanks for the review!

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