Teri Robinson | Page 13

Rude, Arrogant Customer Service non existent. Extremely Rude, Arrogant, Condescending. Stay away !!!! Liars and Thieves. There are many dealerships out there. This Customer Service non existent. Extremely Rude, Arrogant, Condescending. Stay away !!!! Liars and Thieves. There are many dealerships out there. This is by far the worst experience I've ever had. More

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Major praise goes out to Sales Rep Derrick Coleman for his attention to exactly the car and deal that I was looking for ~~ quickly and efficiently, meeting all my requirements with regard to price of car, his attention to exactly the car and deal that I was looking for ~~ quickly and efficiently, meeting all my requirements with regard to price of car, down payment, monthly payments and low mileage, as well as far exceeding my own expectations as to quality, style and condition of a car I imagined I could get! He is extremely knowledgeable in all aspects of his profession, has a very friendly comfortable personna which made him a joy to work with, and I have already recommended him highly to my friends and family for their future car purchases. Additionally, he went above and beyond by making arrangements to have me picked up and brought to the dealership to see and test drive the great car he and the Finance Division matched me up with. To my way of thinking, providing this "perk" seemed to be a sign of a GREAT dealership and owner/managers, and ultimately is one of the top reasons I bought my car at Palm Coast. The elegant showroom and spacious offices I found when I got there truly put the other dealerships I had visited to shame! Everyone involved with my purchase at Palm Coast made me feel truly valued, as though I was their only concern ~~ my experiences with all the other reps and dealerships I encountered other than Palm Coast Ford during my my car search cannot compare in any and all aspects of the car-buying process to the outstanding response I received at Palm Coast Ford ~~, from initial contact to follow through and actual ability to find and finance what I was looking for! From my first contact with Derrick all the way to signing my contract, I felt I was in competent hands and the positive confidence he had in himself and the dealership restored my own self-worth ~~ I am so thankful to have Derrick and Palm Coast Ford providing me with such exceptional carmanship!! I think my "new" car IS THE BOMB and look forward to having my car in such good hands in the future. More

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