Terrell Hicks | Page 7

Great people to deal with. Great service center love the moble service that's why I go to Jim Hudson Ford Great service center love the moble service that's why I go to Jim Hudson Ford More

by LORASTAN12520 Verified Customer Verified Customer

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So pleased with the Customer Care experience at Jim Hudson that I’m a 2nd time customer! My Salesman was Jim Agard who worked to ensure my car buying experience was seamless! Go Jim Hudson!!!! Woo Hoo! Hudson that I’m a 2nd time customer! My Salesman was Jim Agard who worked to ensure my car buying experience was seamless! Go Jim Hudson!!!! Woo Hoo! More

by SNHARVEY33 Verified Customer Verified Customer

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Terrell never gave up on finding the right car and very professional with his job professional with his job More

by medicalfield2019 Verified Customer Verified Customer

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Y’all, I’m a 2nd time customer at Jim Hudson Ford in Lexington because they listened to my needs & treated me like family during my car purchase and trade in experience. Challenges were CRUSHED! Eac Lexington because they listened to my needs & treated me like family during my car purchase and trade in experience. Challenges were CRUSHED! Each member of the team gave 100% and beyond in professionalism, efficiency and being on the ball to create a seamless experience for me. I trust ‘em. In Services, I had the pleasure to work with the Paul Vaughn, Carrie Watkins, Allen Stover, Bob Hargrave and Matt Jorgensen. Top Notch Team of Folks! In the Car Dealership, I must give a S/O & High 5 to Jim Agard and Tony Doolie – Amazing Team of Individuals! Treated me and my family like members of their own families throughout the entire experience. I’d recommend them to anyone seeking an extraordinary car buying experience. More

by SNHARVEY33 Verified Customer Verified Customer

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Terrell is a great salesman. No pushing you into a vehicle. Will tell everyone to see Terrell No pushing you into a vehicle. Will tell everyone to see Terrell More

by GANTTOSWALD Verified Customer Verified Customer

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It was easy to get an appointment & everything was completed as promised. They kept us informed at each step. Excellent service! completed as promised. They kept us informed at each step. Excellent service! More

by WYRWASGIRL Verified Customer Verified Customer

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Helpful and quick service. No issues when purchasing our vehicle. Sales rep and financial team were great No issues when purchasing our vehicle. Sales rep and financial team were great More

by michaelmcdon96 Verified Customer Verified Customer

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Be aware of sales practices. My wife and daughter drove over 150 miles after setting an appointment, confirming availability and price. When they arrived and test drove the vehic My wife and daughter drove over 150 miles after setting an appointment, confirming availability and price. When they arrived and test drove the vehicle they were informed that the real price was over 35% higher than stated price on the Auto Trader website. They cost my family time and money because I assume this is their way of getting people in the door. If this is one of their games, what else are they willing to do? Very unprofessional. I hope this saves others from frustration and costs. The manager actually laughed at my family when he realized they wouldn’t pay the “new price”. Is that the type of people you want to do business with? More

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The only improvement I can see is that one hour and 45 minutes seems to be overly long for an oil change and tire rotation. minutes seems to be overly long for an oil change and tire rotation. More

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Great laid back attitude ar Jim Hudson Ford. Made it easy to say yes or no to our choice. Showed us lower cost options. to say yes or no to our choice. Showed us lower cost options. More

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