Terrell Hicks
Terrell Hicks at Jim Hudson Ford

Terrell Hicks | Page 8

Sales Consultant

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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5.0
122 Reviews

Terrell started his career in automotive sales at Jim Hudson Toyota, where he quickly attained Master Certification and gained the respect of his peers through hard work and a cheerful disposition. Now, as a valued part of the Ford sales team, Terrell continues to be a model for strong work ethic and professionalism. Terrell's clients quickly recognize his commitment to total customer satisfaction, and he has raised the standard for service after the sale, making him a reliable resource for all of Jim Hudson Ford's patrons.

5.0

122 Reviews

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122 Reviews of Terrell Hicks

December 12, 2021

Dealership Rating
Employee Rating

Dealership and staff made you feel welcomed upon arrival. Everyone I had the privilege of meeting was very friendly and professional. Wasn’t a high pressure environment. I will be coming back for future vehi More

by Phoenix3450
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner

Dec 13, 2021

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

Dec 13, 2021

Jim Hudson Ford responded

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September 10, 2021

Dealership Rating
Employee Rating

Very friendly and helpful staff. Dealership was very clean. The process of buying the Bronco Sport was easy and we got in and out quickly More

by Brucenjoyce1
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 13, 2021

Jim Hudson Ford responded

Thanks for sharing your purchase experience with your Bronco Sport! We appreciate you.

August 30, 2021

Dealership Rating
Employee Rating

Worst dealer I have done business with. Sales and service both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! More

by briandrugan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez

Aug 31, 2021

Jim Hudson Ford responded

We are sincerely sorry for any inconvenience you faced. We would appreciate the opportunity to learn more about your recent experience in an effort to provide better service in the future. Please reach out to Customer Relations Manager, Shannon Stockton via email at sstockton@jimhudson.com.

August 03, 2021

Dealership Rating
Employee Rating

The dealership was clean and social distanced as required. Did not feel confined. Labor on the spark plugs costing more 50% of the total was a little surprising, wish that it could have been present More

by Mattmangold22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez

Aug 04, 2021

Jim Hudson Ford responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

July 08, 2021

Dealership Rating
Employee Rating

Overall our experience was great at Jim Hudson dealer. Everyone there greeted us and were very welcoming. Would go back there again and give future referrals. More

by Lilianatm2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

Jim Hudson Ford responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

July 05, 2021

Dealership Rating
Employee Rating

Great experience. Jayson Moore was very straight forward and extremely pleasant to work with. He knew exactly what we were looking for and had command knowledge of the vehicles. Jayson is a tremendous asset More

by John Robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez, Jayson Moore

Jul 06, 2021

Jim Hudson Ford responded

Thank you for taking the time to share your excellent experience with Jayson! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

July 04, 2021

Dealership Rating
Employee Rating

Good experience for service on our 2020 Ford Fusion Platinum. The waiting room was a pleasant experience with comfortable amenities.Also the friendliness of the sea ice people was excellent. More

by dbreaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez

Jul 06, 2021

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

May 14, 2021

Dealership Rating
Employee Rating

Excellent staff & service. I have a new service home. I will buy my next car at Jim Hudson’s Ford. Great waiting area for customers. More

by Ricky Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez, Adam Skidmore

May 17, 2021

Jim Hudson Ford responded

Ricky, thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

April 29, 2021

Dealership Rating
Employee Rating

I enjoyed my visit in the dealership. The people were professional. The salesman was very nice and answered all my questions. He was very nice and knew how everything worked. More

by tcusaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez, Nicholas

Apr 29, 2021

Jim Hudson Ford responded

That's what we love to hear! Customer satisfaction like this is what we strive to provide. Thank you for sharing!

April 16, 2021

Dealership Rating
Employee Rating

I have had my 2020 Ford Explorer in for oil service and both times was a good experience. Easy to schedule with Jim Hudson, service was great and did not have to wait long. More

by marlene.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Risner, Craig Ellis , Ernesto Alvarez

Apr 19, 2021

Jim Hudson Ford responded

We are happy to hear about your experience, thank you for sharing!

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