Terrence Manning

Great experience Good customer service I will definitely be back to purchase a car from city KIA and Terrence be back to purchase a car from city KIA and Terrence More

by BREONALEIGHCHEER Verified Customer Verified Customer

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The staff is helpful however they tend to forget minor things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live t things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live too far for that. Plus they don’t fill gas or detail the car for the surveys like they say they will. For me, if you say you will do something I expect it to be done. I shouldn’t have to ask if it’s apart of your procedure. They keep the car all day and you still have to question if certain things have been done. I feel I should be able to trust the tech to follow through without having to question them. Also the reception for service there always seems to be a language barrier which makes it difficult to schedule or get assistance. I’m hoping these things will be fixed in the near future for a better experience. More

by rstrigs47 Verified Customer Verified Customer

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Terrence Manning was very patient and answered all of my questions. He spent hours with me and took me on multiple test drives. Terrance also followed up with me several times I after I left the dealershi questions. He spent hours with me and took me on multiple test drives. Terrance also followed up with me several times I after I left the dealership to make sure I didn't have any questions. More

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THEY GAVE US AMAZING SERVICE! WOULD DEFINITELY RECOMMEND TO OTHER GUEST! Thank you Kia for your help! WOULD DEFINITELY RECOMMEND TO OTHER GUEST! Thank you Kia for your help! More

by JAVERY.CLAYTON00 Verified Customer Verified Customer

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Very Help full especially Terrance He went above and beyond! Process was easy and they seemed fair and above board beyond! Process was easy and they seemed fair and above board More

by PRIVACY57 Verified Customer Verified Customer

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Muy bien gracias un buen servicio Estoy muy satisfecha y Gradecida Me gusta su servicio Gradecida Me gusta su servicio More

by Betty chacon Verified Customer Verified Customer

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T was tremendous. He was a pleasure to work with, and made a day that was too long more pleasant. Service dept not at all sufficient! Certified car?!! Most concern He was a pleasure to work with, and made a day that was too long more pleasant. Service dept not at all sufficient! Certified car?!! Most concerning is Engine light illuminated driving home. Very Unhappy! Car is already scheduled at local dealership for work! The first available appt is this Friday, and I am very anxiously awaiting what they find. Your service dept also left the fuse box cover AND a light bulb on a wire dangling in the driver compartment, which my son took care of for me. None of those things should happen to begin with…and shouldn’t be acceptable when/if they do. I’m hopeful about what sort of response and support your dealership will provide me during this process. More

by JHARROP Verified Customer Verified Customer

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Good dealership. No complaints yet. Always on time. I recommend this dealership, they have nice vehicles No complaints yet. Always on time. I recommend this dealership, they have nice vehicles More

by KOLSONPSALMO8 Verified Customer Verified Customer

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Simple and honest They were prepared when I arrived. Appreciate the transparency! Everyone was knowledgeable and shared in a way it was easy to understand Appreciate the transparency! Everyone was knowledgeable and shared in a way it was easy to understand More

by CYAMILGARCIA Verified Customer Verified Customer

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The customer service was superior oh I can't forget about Mr.Joe and Ms.Aleshia great service great ppl. Mr.Joe and Ms.Aleshia great service great ppl. More

by BCLERGE Verified Customer Verified Customer

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