Terrence Ruffin
Terrence Ruffin at Luther Brookdale Chevrolet Buick GMC
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Terrence Ruffin | Page 2

Sales Consultant

Luther Brookdale Chevrolet Buick GMC

6701 Brooklyn Blvd.
Brooklyn Center, MN 55429

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5.0
21 Reviews

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Terrence Ruffin

November 19, 2022

Dealership Rating
Employee Rating

Where do I even begin? We were out looking for a SUV with a third row to accommodate our family. We started the process with Terrance. He was warm and welcoming. He stayed More

by Mrs. Clarke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reil

Nov 21, 2022

Luther Brookdale Chevrolet Buick GMC responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Terrance treated you with the respect you deserve. Congratulations on your GMC Acadia! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 25, 2022

Dealership Rating
Employee Rating

Absolutely wonderful experience at Luther! Terry in Sales and Cory in Finance are wonderful—knowledgeable, professional, straightforward, and customer-centered. They actually made the car buyi More

by Tiffany
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Ramsey

Nov 04, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 17, 2022

Dealership Rating
Employee Rating

I went to Brookdale with a very beat up jeep, Terry was extremely helpful with finding me a nice reliable suv. He is very professional and knows what he’s doing! Definitely recommend Terry Ruffin and Brook More

by Kelenor326
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffani Jorgenson

Aug 19, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

May 29, 2022

Dealership Rating
Employee Rating

Terry was absolutely fantastic to work with. He found us the exact car we were looking for and had exemplary communication with us. We also brought the whole family with us when looking at and p More

by KirbyA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Luther Brookdale Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

March 31, 2022

Dealership Rating
Employee Rating

He did a wonderful job in helping me find my vehicle of choice. I would go back to the dealership because of him. More

by Mike_ericson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

March 03, 2022

Dealership Rating
Employee Rating

It was a very nice experience I will be definitely coming back for an upgrade Had a great time and a great experience with Terry More

by Jermaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

February 18, 2022

Dealership Rating
Employee Rating

Terry was awesome to work with and very easy going. He made the experience fun and smooth sailing. I also appreciated the staff who stayed after their shift to help me. I couldn’t be happier finding my More

by AlexiSchommer00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2022

Luther Brookdale Chevrolet Buick GMC responded

I am extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. I could not be happier to hear that Terry was able to do this for you and I encourage you to contact him or stop by if you have any further automotive needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

February 10, 2022

Dealership Rating
Employee Rating

Terrence and Ted were amazing at their job, I’m very happy and very satisfied. More

by CierrraT.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Gebre

Feb 11, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

January 31, 2022

Dealership Rating
Employee Rating

Trusting caring professional Loyal and honest I felt like a person and Not $ sign Blessings. More

by lockhartedith
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffani Jorgenson, Terri Anderson , Elijah Kendricks

Feb 02, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

January 29, 2022

Dealership Rating
Employee Rating

I first met Terry a week ago. We spoke about the right car for my babies and I. At that moment the car that I needed was not in stock. Surprisingly enough Terry reached out to me and asked if I would come More

by latasha.m.lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Gunderson

Jan 31, 2022

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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