Terrie Horton | Page 67

Purchase of a new caqr Very Neill during the process time to purchase was a little long finance offered was timely and quick. When I have had service work done in the past Very Neill during the process time to purchase was a little long finance offered was timely and quick. When I have had service work done in the past it was excellent. More

by SIEMSEN Verified Customer Verified Customer

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My experience was terrific top to bottom. Obada, Phil and Terri handled my transaction seamlessly and I was treated very fairly and with respect. Highly recommended. Terri handled my transaction seamlessly and I was treated very fairly and with respect. Highly recommended. More

by BRETT35 Verified Customer Verified Customer

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I am new to the Brogden dealership. From the front desk person to my sales lady-Melissa who has been very kind-thorough-and professional and finance-I have been very impressed. I am looking forward to my n person to my sales lady-Melissa who has been very kind-thorough-and professional and finance-I have been very impressed. I am looking forward to my new vehicle and a long relationship with this dealership. Dr Thomas Chapman. More

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I went into the deal loathing the experience and your team hit a home run. Great salesman with excellent balance of help without overbearing. The car detailer and finance rep were also very polite team hit a home run. Great salesman with excellent balance of help without overbearing. The car detailer and finance rep were also very polite and engaging without overbearing. You did not waste my time and came out strong with a great price and trade in value. I might actually leave your dealer badge on the car; not a normal action as I typically dread the experience. Worth the drive from FT Leavenworth. I dont recall the salesman’s name but middle age white with brown hair, tattoos, with black apple watch on left wrist and possibly a light beard. Preskuf and Phillip were also engaging even thought they knew I was with different sales rep. Overall the environment was great with a low threat vibe. More

by PWRHAUS76 Verified Customer Verified Customer

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We Drove three hours to get there and The staff there took good care of seeing that things were ready for us. We love the car and appreciate everything that was done to get us back on the road home. Than took good care of seeing that things were ready for us. We love the car and appreciate everything that was done to get us back on the road home. Thanks! More

by BRUCEBELT Verified Customer Verified Customer

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Jason was a great person to work with. He had the vehicle ready when we got there. We had Terrie in the finance department and she was very helpful. ready when we got there. We had Terrie in the finance department and she was very helpful. More

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Promptly greeted by Jason upon entering the building! Jason was the first salesman we met, but he had customers coming in from Hays KS so he turned us over to Tyler Graf and once again, amazing experience Jason was the first salesman we met, but he had customers coming in from Hays KS so he turned us over to Tyler Graf and once again, amazing experience! We would highly recommend both salesmen and Robert Brogden to anyone with complete confidence. We will certainly be back and my husband is in LOVE with his new truck! The finance process was super easy and quick. Ms. Horton was fantastic! All around just a wonderful and super easy experience in which we are accustomed to when buying new vehicles! Signed, two new loyal customers! The Vogt's More

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The guys at Brogden Buick GMC in Olathe were eager to earn my business. Not pushy to buy but pushy for this survey. Asking it be completed before the buying process was complete. Allowed us time to make earn my business. Not pushy to buy but pushy for this survey. Asking it be completed before the buying process was complete. Allowed us time to make our decision but rushed us through the financing process. My biggest complaint is they did not honor the price in the window. Instead directed me to their poor designed, difficult to navigate (because of advertisements) website for the correct pricing. When I stated we would walk away due to the price they finagled the numbers to meet my budget. They were verrrry eager to offer cards and phone numbers but took a week to respond to requests for the rubber floormats that were supposed to be with the truck. Only after threatening to go to management did they “find” the mats. I am still waiting on the registration paperwork 2.5 weeks later despite the fact they said it would be ready the following week. Overall, this place is competitively priced on vehicles but the service is second rate. Avoid. More

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Jason Carnes was excellent to work with. He was not only super friendly but also highly professional. I would recommend him to everyone. He was easy to work with and met all our expectations. Thank you fo super friendly but also highly professional. I would recommend him to everyone. He was easy to work with and met all our expectations. Thank you for the wonderful experience and taking such great care of us. We love our 2020 GMC Yukon! More

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Becky was GREAT! Everyone at the dealership was so kind to us and our kids. They were so accommodating in every way! And they were willing to work our so-so credit and were more than fair. Would definitely to us and our kids. They were so accommodating in every way! And they were willing to work our so-so credit and were more than fair. Would definitely recommend! More

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