Terry Adams | Page 3

Knowledgeable, efficient, and friendly staff I worked with Heather (internet), Adam (sales), and Jay (finance). All three knew their business and product extremely well. They were always happy an I worked with Heather (internet), Adam (sales), and Jay (finance). All three knew their business and product extremely well. They were always happy and quick to provide pricing info on various CX-5 combinations of trims and options which helped me to make a final decision. No one at any time tried to push me to places I didn't want to go. Whole experience was great. More

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Always excellent customer service I have purchased 4 CX9 s from this dealership. Adam Dean is my sales rep and he did a great job for me. Very professional and provides great customer I have purchased 4 CX9 s from this dealership. Adam Dean is my sales rep and he did a great job for me. Very professional and provides great customer service. Terry Adams has greeted me at the service desk for a long time! He greets me by name and always makes sure my car needs are taken care of. These guys do a great job! More

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Competitive deal with great service 4th Mazda bought at dealership in 6 years. Pricing is fair and competitive. Service is convenient, reasonably priced. The sales and service personnel 4th Mazda bought at dealership in 6 years. Pricing is fair and competitive. Service is convenient, reasonably priced. The sales and service personnel are extremely knowledgeable about the product. More

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Amazdaing experience just got a new thrilling twist! I've been a happy Mazda owner since 2009. Bought my first one, fab CX-9 then and became a Colonial Mazda customer soon thereafter. Was happy to get to I've been a happy Mazda owner since 2009. Bought my first one, fab CX-9 then and became a Colonial Mazda customer soon thereafter. Was happy to get to know and rely upon Terry (Adams), a genuine gentleman and sincere man who has been always there for me to guide me thru everything service-related and more. What a terrific care he and the entire service department has taken of my Mazda in all these years! And recently, as it was time to move on and find a new vehicle, Terry introduced me to Adam (Dean), and so my Colonial Mazda experience got yet another, very positive dimension. Adam is a great guy too, a family man plus a dog person just like me! He did perfect job in walking me through the hoops, into my new Mazda, CX-5. He was very pleasant, stayed focused during the entire purchase process and walked me through all the marvellous features in this new car. Last but not least in this remarkable chain of events is Jay (Barnard), the business manager I had a pleasure to sit down with and complete this purchase — many tedious but necessary formalities he made feel like a boutique style, homey shopping experience. Kudos to all three gentlemen! More

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Top notch service Kudo's to Joe, Jeremy and the entire service staff at Colonial. After having a few issues with my new CX-9, Joe and Jeremy were very accommodating and Kudo's to Joe, Jeremy and the entire service staff at Colonial. After having a few issues with my new CX-9, Joe and Jeremy were very accommodating and worked diligently to get my car repaired. Having a loaner car for me was a nice touch as well. Great bunch of people at Colonial Mazda. Definitely the place to buy and service your Mazda. More

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2nd Mazda from Colonial and Adam Dean My family and I went into Colonial Mazda 2 years ago and purchased our first Mazda there from Adam Dean. It was my best experience at a dealership. Ad My family and I went into Colonial Mazda 2 years ago and purchased our first Mazda there from Adam Dean. It was my best experience at a dealership. Adam was upfront and honest, no playing games. So with that being said, I did my homework on another Mazda, went to see Adam and again, he was honest, helpful and just GREAT. Colonial Mazda and Adam Dean make it a great experience buying a new car. Also, I do not want to leave out the service Dept.. every time I go there I am treated like a queen, they are very professional. More

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Best Dealership On 1/25 /17 I purchased my 4th Mazda from COLONIAL MAZDA . I have been a satisfied customer since my first purchase in 2007. The customer service i On 1/25 /17 I purchased my 4th Mazda from COLONIAL MAZDA . I have been a satisfied customer since my first purchase in 2007. The customer service is superior!! Sales and Service staff are very knowledgeable and always working to accommodate the customer. These guys are like family to me...I love this place???. More

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The Best Experience! Adam lives up to his mission statement. He listened to what we were looking for in a new car, guided us through the financial ins and outs and overall Adam lives up to his mission statement. He listened to what we were looking for in a new car, guided us through the financial ins and outs and overall made buying a car a very pleasant experience. I highly recommend Adam, Joe, and Terry at Colonial Mazda. They all worked together to make sure my car was exactly what I wanted it to be. Excellent sales and service departments. More

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Trusted, Honest, Gets the Job Done Fast & Right! This is the second vehicle I purchased from Colonial Mazda and have ALL of our service and maintenance performed at the dealership. Why? Because their This is the second vehicle I purchased from Colonial Mazda and have ALL of our service and maintenance performed at the dealership. Why? Because their Service Department is the best I've encountered in my 40 years of driving & I am very happy with my previous 2008 Maxda CX-9. When the time came for the purchase of a new car, we looked at no other manufacturer & no other dealer. I replaced a 2007 Nissan Maxima with this 2017 Mazda6. The Nissan's cost of repairs was far higher than that of our CX-9. The Maxima had a CVT Transmission & V6 engine, required >= 89 octane gas & got an average of 19 MPG. This Mazda 6 (4 cyl.) is almost as peppy (equally so in "Sport" mode), and gets an average almost 32 MPG average on 87 octane! The $aving$ is evident! More importantly though, was/is my past experience with their outstanding Service Department. I thoroughly trust Jeremy, Joe, Terry and the whole staff. That's a "big deal" coming from a retired 30 year law enforcement professional who tends to be cynical and suspect! Some dealer Service Departments have a bad reputation, and rightfully so, as was the case with my Nissan dealer in Mt. Kisco, NY. Danbury's Colonial is the polar opposite! They do only the work that is necessary, do it well, on time, and I am happy to pay their rate for the peace of mind that the job was done right! They stand by their work. The salesman, Adam, was very professional, knowledgeable, friendly and courteous. There was no stressful "haggling" on the price and the trade-in price offered on the Maxima exceeded my expectations. Adam's post-sale communication, timely dealer prep, and registration of the car was great! A job "well done!" Likewise, Jay, the finance manager, was professional, knowledgeable, courteous and, unlike my previous experience with other car dealers, did not try to "hard sell" the extended warranties we purchased for the new car. Rather, using third-party data & rational explanations, he explained each option, the benefits and drawbacks, and gave us time to weigh the options & make decisions. The car is loaded with the latest safety features, including cameras, laser, radar, a heads-up-display, etc. In light of the fact that the car is a "computer with an engine with four wheels" we went for the extended bumper-to-bumper warranty and two other options, including the Simonize Glasscoat, which I had seen featured on the History Channel's TV program, "Modern Marvels." I HIGHLY recommend that you give consideration to purchasing your next vehicle at Colonial, not only for their sales staff, but for a longer, more important relationship with their service department! The owner of the dealer, "Mr. B." should be proud! I'd follow the management of their service staff anywhere should the need arise! Kudos! More

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Adam and Terry are AMAZING!!! This was by far the smoothest transaction I have ever made getting a car!!! Customer service was stellar and no stone was left unturned!!! They did ev This was by far the smoothest transaction I have ever made getting a car!!! Customer service was stellar and no stone was left unturned!!! They did everything with a smile and it was wonderful!!! More

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