Terry Braddock | Page 2

Greg Lair GMC responded

Thank you for your kind words! We truly appreciate your positive feedback about our friendly and knowledgeable staff as well as our service department here at Greg Lair GMC. It's wonderful to hear that you felt comfortable during your visit. We look forward to welcoming you back next time! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for your feedback, Yesenia. We understand that a long wait time can be frustrating, and we appreciate you bringing this to our attention. Your experience is important to us, and we encourage you to reach out to us at Greg Lair GMC directly so we can disucss your concerns more thoroughly. We hope to have the opportunity to serve you better in the future. Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Darrick and Terry provided you with excellent service and addressed your concerns. At Greg Lair GMC, we strive to ensure every experience is a great one. Our team appreciates your feedback and look forward to seeing you again soon! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for your kind words, Holden! We appreciate your loyalty to Greg Lair GMC over the past 13 years. It's great to hear you've consistently had a stress-free experience with us, both in buying and servicing your vehicle. We look forward to serving you for many more years to come! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great customer service you received at Greg Lair GMC. It's our goal to keep our customers informed and satisfied, and we're glad to hear that we met your expectations. We look forward to serving you again in the future! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Sharon, thank you for your wonderful review! We are delighted to hear that you and your family rely on Greg Lair GMC for both your GMC Terrain purchases and service. Our team takes pride in providing friendly and helpful service, and we truly appreciate your loyalty. We look forward to seeing you again for your future needs! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Terry and our service department team. It’s always our goal at Greg Lair GMC to put our customers' needs first. We look forward to assisting you again in the future! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the length of time it took to complete your service for the oil change, tire rotation, and spark plugs. We appreciate your feedback as it helps us improve our processes at Greg Lair GMC. If you’d like to discuss your experience further, please feel free to reach out to us directly. We hope to provide a better experience in the future. Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you so much for your kind words, John! We truly appreciate your loyalty to Greg Lair GMC over the past 10 years. It's wonderful to hear that you have consistently had great experiences with us. We look forward to serving you for many more years to come! Best, The Greg Lair GMC Team

Greg Lair GMC responded

Thank you for taking the time to provide your perspective. We understand your concerns about the cost of the oil change and the two filter replacements, particularly when compared with the pricing you referenced elsewhere. Your feedback allows Greg Lair GMC to consider how maintenance pricing is communicated to customers who have chosen to purchase and service their trucks with us. We invite you to reach out to us directly if you would like to discuss your invoice in more detail. Our team values our customers’ business and remains committed to providing transparent information about recommended maintenance and associated costs. Best, The Greg Lair GMC Team