Nice, but took over 2 1/2 hours for a simple oil change.
Notice would have been nice to have since I was waiting on the waiting room.
Notice would have been nice to have since I was waiting on the waiting room.
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by Cruz2323Carlos
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Greg Lair GMC responded
Thank you for your feedback, Carlos. We understand how important it is for routine maintenance, such as an oil change, to be completed promptly, especially when waiting on-site, and your experience provides valuable insight for Greg Lair GMC as we continue reviewing how service flow and wait time updates are managed during visits.
If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving the consistency and efficiency of every service visit.
Best,
The Greg Lair GMC Team
The dealership has been nice to work with so far.
I just miss the Buick trade in selection.
I just miss the Buick trade in selection.
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by curleyq1942
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Greg Lair GMC responded
Thank you for your feedback, Curley! We appreciate hearing that you've had a positive experience working with us at Greg Lair GMC. We also value your input regarding the Buick trade-in selection and will keep that in mind as we strive to improve our offerings. Our team looks forward to seeing you again!
Best,
The Greg Lair GMC Team
We brought our GMC YUKON Denali in for the first oil
change/tire rotation since we purchased it here. Service was very quick and great area to drive your car into. I needed help with some dashboard que
change/tire rotation since we purchased it here. Service was very quick and great area to drive your car into. I needed help with some dashboard questions and Abby was to my rescue to help, show me and answer all my questions. The invoice amount was very reasonable too. Customer lounge is quite comfortable also. We live 100 miles from Greg Lair but it is worth the service you receive.
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by karengullett24
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Karen! We're thrilled to hear that your first oil change and tire rotation for your GMC Yukon Denali went smoothly. It's great to know that Abby was able to assist you and answer your dashboard questions. We always strive to provide a comfortable experience, and we appreciate your kind words about our customer lounge. Thank you for making the journey to Greg Lair GMC; we look forward to serving you again!
Best,
The Greg Lair GMC Team
Great service.
Love the life time warranty. Been trading with them for several years. Will continue
Love the life time warranty. Been trading with them for several years. Will continue
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by janet.murdoch74
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Janet! We’re thrilled to hear that you’ve enjoyed our service and appreciate the lifetime warranty. Your loyalty over the years means a lot to us at Greg Lair GMC. We look forward to serving you again in the future!
Best,
The Greg Lair GMC Team
We have purchased two vehicles from this location and
have had no issues with the salesmanship.
have had no issues with the salesmanship.
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by michael.d.chambers3
Verified Customer
Verified Customer
Jun 05, 2026 -
Greg Lair GMC responded
Thank you for your kind words, Michael! We truly appreciate your loyalty to Greg Lair GMC and are thrilled to hear that you've had positive experiences with our sales team. If you ever need assistance or have questions in the future, feel free to reach out. Looking forward to seeing you again!
Best,
The Greg Lair GMC Team
Terry always takes good care of me and my truck.
The communication is often and clear. Highly recommend!
The communication is often and clear. Highly recommend!
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by arch0
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2026 -
Greg Lair GMC responded
Thank you for your wonderful feedback! We’re thrilled to hear that Terry has taken great care of you and your truck. Clear communication is key, and we’re glad you found it to be just that. We appreciate your recommendation and look forward to seeing you at Greg Lair GMC again!
Best,
The Greg Lair GMC Team
Great Service as usual.
They found the problem and fixed it in a very short time. thank you
They found the problem and fixed it in a very short time. thank you
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by mark@smithwilsonlaw.com
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Mark! We’re thrilled to hear that you received great service and that our team was able to quickly identify and fix the problem. We appreciate your support and look forward to serving you again at Greg Lair GMC!
Best,
The Greg Lair GMC Team
Professional, friendly technicians provided prompt
service, clear communication, quality repairs, and excellent customer care throughout.
service, clear communication, quality repairs, and excellent customer care throughout.
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by bugszee
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review! We’re thrilled to hear that you experienced professional and friendly service at Greg Lair GMC. Our team takes pride in providing clear communication and quality repairs, and it's great to know we met your expectations. We look forward to seeing you again for your future needs!
Best,
The Greg Lair GMC Team
We came in for the first oil change and it could not have
been easier! In the time it took to drink a bottle of water and check my email, they were done.
been easier! In the time it took to drink a bottle of water and check my email, they were done.
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by kurtwales
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience, Kurt! We’re thrilled to hear that your first oil change at Greg Lair Buick GMC was so quick and convenient. We pride ourselves on efficiency and customer satisfaction, and we look forward to seeing you again for your next service!
Best,
The Greg Lair GMC Team
We've only used the service center a couple of times and
it's been very good!
it's been very good!
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by tywilmeth
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Greg Lair GMC responded
Thank you for your positive feedback! We're glad to hear that your experiences with our service center at Greg Lair Buick GMC have been very good. We appreciate your trust in us and look forward to serving you again in the future!
Best,
The Greg Lair Buick GMC Team
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