Dealership was opened early enough to drop off and get yo
work. Service was fast and friendly.
work. Service was fast and friendly.
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by rmerker3
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review! We are glad to hear that you found our service at Greg Lair Buick GMC to be fast and friendly, and that our early opening hours helped you manage your schedule. We appreciate your support and look forward to seeing you again!
Best,
The Greg Lair Buick GMC Team
always a great experience with service department
staff-in and out quickly and done right the first time
staff-in and out quickly and done right the first time
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by rtbraddock
Service Price Transparency
Apr 20, 2026 -
Greg Lair GMC responded
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service department at Greg Lair Buick GMC. Our team works hard to ensure everything is done right and efficiently. We look forward to seeing you again for your next service!
Best,
The Greg Lair Buick GMC Team
Greg Lair staff are courteous and always give 100%.
Great customer service since day one!
Great customer service since day one!
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by eddiec81
Verified Customer
Verified Customer
Service Price Transparency
Apr 14, 2026 -
Greg Lair GMC responded
Thank you for your kind words, Eddie! We truly appreciate your positive feedback about our staff and the customer service at Greg Lair Buick GMC. It’s our goal to always provide the best experience possible. We look forward to seeing you again soon!
Best,
The Greg Lair Buick GMC Team
Very disappointed with the lifetime power train warranty
xxxxxxxx. GL serviced all 9 years yet declined warranty
xxxxxxxx. GL serviced all 9 years yet declined warranty
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by steve.l.milam
Verified Customer
Verified Customer
Service Price Transparency
Apr 13, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience with us, Steve. We understand your frustration regarding the lifetime powertrain warranty and your concerns about its coverage after servicing your vehicle at Greg Lair Buick GMC for nine years. Our team appreciates your feedback and encourages you to reach out to us directly so we can address your situation and provide clarity on any warranty issues. Your satisfaction is important to us, and we are here to help.
Best,
The Greg Lair Buick GMC Team
Some what satisfied they can’t find issue with my 2018
Buick enclave and am concerned about the front end.
Buick enclave and am concerned about the front end.
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by anita-ramirez
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience with us, Anita. We understand your concerns regarding the front end of your 2018 Buick Enclave. Your feedback is important, and we encourage you to reach out to us directly so we can discuss your concens further. At Greg Lair GMC, we are committed to ensuring our customers are fully satisfied with their vehicles.
Best,
The Greg Lair Buick GMC Team
We bought our car from there.
The service department is very accommodating, called and asked for an oil change and was in the next day. We’ll definitely be back for our next sched
The service department is very accommodating, called and asked for an oil change and was in the next day. We’ll definitely be back for our next scheduled oil change.
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by alcaboajah
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review! We are glad to hear that you had a positive experience with our service department at Greg Lair Buick GMC. It's great to know that we could accommodate your oil change so quickly. We look forward to seeing you again for your next scheduled service!
Best,
The Greg Lair Buick GMC Team
Great service and staff.
Never have had to wait long for service. Very dependable work.
Never have had to wait long for service. Very dependable work.
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by saucedor007
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2026 -
Greg Lair GMC responded
Thank you for your kind words! We truly appreciate your feedback about the great service and dependable work at Greg Lair Buick GMC. We're glad to hear that you've had a positive experience with our staff. We look forward to serving you again in the future!
Best,
The Greg Lair Buick GMC Team
Took my vehicle in for an oil change, alignment check and
to investigate a noise it was making when turning. They later called and stated I needed a new axle shaft and that it would be ready in 2 days. Calle
to investigate a noise it was making when turning. They later called and stated I needed a new axle shaft and that it would be ready in 2 days. Called on the afternoon of the second day and was told it would be done the next week. Unfortunately when I picked it up the next week, I found a bank deposit receipt for a bank that I do not bank at. They noted that they had done 2 test drives on my invoice and that they had driven a total of 9 miles. It looks as if someone used my vehicle to run a personal errand to their bank and left the receipt in my car. I reported this to them and am unsure if they will follow up. Following the timeline on the bank receipt, it appears that the trip to the bank occurred after they called to tell me the axle needed repair, so there would be no reason for further test drives and they knew that a significant repair was needed but chose to operate my vehicle anyway.
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by sarah.arora
Verified Customer
Verified Customer
Apr 09, 2026 -
Greg Lair GMC responded
Thank you for sharing your experience, Sarah. We understand how important it is to have trust and transparency when your vehicle is in for service, and your feedback highlights areas where Greg Lair Buick GMC can review our processes for test drives and communication during repairs.
Please contact us directly to discuss your visit in more detail. We are committed to ensuring every service experience is conducted with professionalism, integrity, and clear communication so customers feel confident leaving their vehicles with us.
Best,
The Greg Lair Buick GMC Team
Good service.
They got me right in. It took approximately one hour and I was good with that.
They got me right in. It took approximately one hour and I was good with that.
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by ppook527
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Greg Lair GMC responded
Thank you for your kind words! We’re glad to hear you had a positive experience with us at Greg Lair Buick GMC. We strive to provide efficient service and appreciate you taking the time to share your feedback. We look forward to seeing you again!
Best,
The Greg Lair Buick GMC Team
Excellent service.
Timely process courteous employees. Never feel talked down to
My car is a 2017 model & still looks good
Timely process courteous employees. Never feel talked down to
My car is a 2017 model & still looks good
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by robmar11
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2026 -
Greg Lair GMC responded
Thank you for your wonderful review, Rob! We’re happy to hear that you had an excellent experience with us at Greg Lair Buick GMC. It’s great to know that our courteous employees made you feel valued, and we're glad your 2017 model is still looking fantastic. We appreciate your feedback and hope to see you again soon!
Best,
The Greg Lair Buick GMC Team
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