Terry Bryan
Terry Bryan at Dick’s CJDR of Wilsonville
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Terry Bryan

Service Director

Dick’s CJDR of Wilsonville

25600 SW Parkway Center Dr
Wilsonville, OR 97070

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4.9
132 Reviews

Following in the footsteps of his father, and even his grandfather’s in his day, Terry has been in the auto business for 34 years. Starting out as a technician, he achieved his ASE Master Certification as well as becoming FCA Master Certified. Now as the Service Director here at Wilsonville Jeep Ram, he has achieved his FCA Service Specialist Certification. After 26 years in Florida, Terry brought his family out to Oregon. He has 4 children and helps coach his youngest son’s baseball and football team. When not at work or on the field, Terry enjoys a round of golf or spending time with his wife and kids.

Dealership Experience

6 yrs, 1 mo

4.9

132 Reviews

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132 Reviews of Terry Bryan

April 18, 2024

Dealership Rating
Employee Rating

Nice customer waiting area while vehicle is being serviced. Word word word word word word More

by heldtdg@hotmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning

Apr 23, 2024

Dick’s CJDR of Wilsonville responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 10, 2024

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I have a 2015 jeep grand Cherokee Srt with an extended warranty. They helped with all my troubles that I was having with the warranty company. Thank you More

by Thand1992
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning , Ben was a great help thank you

Apr 15, 2024

Dick’s CJDR of Wilsonville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 09, 2024

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I had a recall fuel pump installed on our 2021 turbo diesel wrangler rubicon. Everyone i met/ spoke too were nice and friendly. There were issues that came up but they were all handled professionally. T More

by patdaviselectric
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning

Apr 12, 2024

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback, Pat. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

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Employee Rating

Friendly , explained procedures and work accomplished in adequate timing. Work fine right and would recommend More

by William
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Dick’s CJDR of Wilsonville responded

William, thank you for writing such a great review about our dealership! I appreciate the feedback and I am pleased that your service experience was so positive. I always do my best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. I look forward to seeing you again. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

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Drop in oil change (express) is normally available and efficient. Shopping is near buy if your going to wait for service to be complete. More

by Endurodawg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning , Ben

Apr 09, 2024

Dick’s CJDR of Wilsonville responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

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Tim was very kind and accommodating for my unique situation. I will remember you for future service. More

by pam08.arnold
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 09, 2024

Dick’s CJDR of Wilsonville responded

Hi Pam, and thanks for the great feedback! I'm very happy that Tim was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

April 04, 2024

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Employee Rating

Tim, was our service rep. He did a fine job of scheduling and explaining the procedures. More

by William
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Dick’s CJDR of Wilsonville responded

Hi William, and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Tim is a great asset and I'm thankful to have him on our team. I appreciate your business! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

March 16, 2024

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They were pleasant, knowledgeable and truthful. They had the work done on my vehicle before anticipated and were helpful in giving me information to avoid the situation in the future. More

by elacarney
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning

Mar 20, 2024

Dick’s CJDR of Wilsonville responded

Hello Elacarney! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 19, 2023

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Employee Rating

Great experience from vehicle check in, communication, to vehicle pick up. Highly recommend them for Jeep service. More

by george.latus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Denning , Katie Henry

Dec 20, 2023

Dick’s CJDR of Wilsonville responded

George, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

December 13, 2023

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This dealer is the closest to where I live and was quick to take care of my needs even though I had purchased my truck at a different location. Repairs were scheduled and accomplished in a timely manner as More

by Panicholson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Denning , Katie Henry

Dec 13, 2023

Dick’s CJDR of Wilsonville responded

Thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

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