Terry Glattman | Page 23

Terry Glattman was a pleasure to work with. He made us feel comfortable in every way. He had answers to all our questions. He did not try to sell us options we did not want. He seemed just as excited abo feel comfortable in every way. He had answers to all our questions. He did not try to sell us options we did not want. He seemed just as excited about our purchase as we were. We would recommend Terry to anyone looking for a pleasant, well informed salesperson! This dealership caters to the customer. It is clean and comfortable. You can pre-arrange a loaner if your car is in for service and the loaners are new and beautiful! Their waiting room, if you prefer to wait, is very comfortable with a coffee machine and water cooler. The restrooms are spotless and state of the art. Prestige Mini of Ramsey will wash your car anytime you bring it in if you don't mind waiting a short while. All in all we give our salesperson, Terry Glattman, and Prestige Mini of Ramsey an A++++! More

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I was highly impressed with Prestige and working with my adviser Terry Glattman, was amazing. Terry is a very pleasant and genuine individual. He was accommodating in every way, listened to my needs and w adviser Terry Glattman, was amazing. Terry is a very pleasant and genuine individual. He was accommodating in every way, listened to my needs and worked with me to make sure all of my expectations were met. My experience with Terry was by far, the best experience I have ever had leasing a vehicle. He ensured everything ran smoothly from the moment we first spoke on the phone. He was truly a pleasure to work with. I highly recommend Terry to anyone who is interested in visiting Prestige MINI. In addition, I found the entire dealership a very welcoming and high energy place. Prestige truly makes the purchase/lease experience a very fun and personal one. The staff are incredibly friendly and helpful and the level of customer service is top notch. More

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Day #1 I visit the dealership to ask for a delivery time Day #1 I visit the dealership to ask for a delivery time in case I order a car on internet and, with no intention to buy, a test drive it was offered Day #1 I visit the dealership to ask for a delivery time in case I order a car on internet and, with no intention to buy, a test drive it was offered and I accepted. I asked to be informed, by email, when 2011 prices will be available. Terry Glattman periodically up-dated me by email without any reminders. As I enjoy the car, I decided to buy. Day #2 Terry Glattman, my Motoring Advisor, called to inform me regarding a special finance for 2010 cars and I decided to pay a visit (previously I checked inventories in NJ, NY, PA and CT as well as invoice prices, MSRP and accessories prices) I asked for the discount of the day and Terry Glattman and the manager in charge gave me a package (price & finance) I was not able to ignore; I bought a 2010 MINI Clubman. I was asked also about trade-in, I received an offer without asking, but my old car was not-for-sale. Day #3 (next day) The car was ready for delivery and Terry Glattman introduced me to service and spare parts staff. Day #4 Few days later I asked for a test drive with another car (I wanted to double check engine sound) and I received immediately, no question asked. Very smooth transaction, no hassle, friendly atmosphere, during all those days I received a lot of interesting information. Communication was mainly by email, as I asked. I recommend both Prestige MINI and MINI Clubman as well and ask Terry Glattman to be your Motoring Advisor. More

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My wife and I went to Prestige Mini planning on leasing a Mini but were not sure if we could afford it. Terry Glattman and the Prestige Sales Manager worked with us with patience and grace as we made our de Mini but were not sure if we could afford it. Terry Glattman and the Prestige Sales Manager worked with us with patience and grace as we made our decision. They were willing to answer our questions even when at one point were not sure we were going to lease the case with them. Terry knows everything about the Mini HT, S and Clubman HT and S. It was a great experience and we highly recommend them. More

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