Terry Green

Greg Lair GMC responded

Kimberley - We sincerely apologize for the time and multiple trips that it took to get everything resolved. I can speak to the windshield coverage - we have multiple policies in effect with multiple companies, and the claims process is different for each one. I can only assume they gave instructions for the incorrect company, not the one your policy is with. If you have MasterTech coverage, we can make the claim. If your coverage is with Crystal Fusion, claims are handled by the customer. I can give Service some guidance to hopefully help direct customers better in the future. Again, I know your time is valuable, so we do apologize for the time that was taken from your day. Blake Moore General Sales Manager Greg Lair GMC

Greg Lair GMC responded

Thank you for your kind words! We’re thrilled to hear that you consistently receive great service at a reasonable price and that our employees have been friendly and helpful. We appreciate your support and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about your experience at Greg Lair Buick GMC. It's always our goal to provide a personal touch to every interaction. Our team looks forward to assisting you with your next vehicle purchase! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Zurick, thank you for your feedback regarding your experience at Greg Lair Buick GMC. We’re glad to hear that you found our team friendly and accommodating. However, we understand your disappointment with the oil change timing. Our team appreciates your input and will work to improve in this area. Please feel free to reach out to us directly if you have any further concerns or suggestions. We hope to see you and your wife again soon! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about our team at Greg Lair Buick GMC. It's our pleasure to assist you, and we're glad to hear that you found us helpful and timely. We look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful feedback! We're pleased to hear that you feel treated well at Greg Lair Buick GMC. Our aim is to provide a friendly and supportive experience for all our customers. We appreciate your support and look forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful review! We're happy to hear that Terry provided you with excellent service during your warranty work on your 2026 GMC. Keeping our customers informed and ensuring timely service is our priority at Greg Lair Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful review, Desiree! We're thrilled to hear that you experienced fast and efficient service at Greg Lair Buick GMC. Our team strives to go above and beyond for our customers, and your feedback truly means a lot to us. We look forward to serving you again in the future! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your amazing review! We’re happy to hear that you had an excellent experience with our team at Greg Lair Buick GMC. Keeping our customers updated and providing a friendly environment is a priority for us. Looking forward to seeing you again soon! Best, The Greg Lair Buick GMC Team

Greg Lair GMC responded

Thank you for your wonderful feedback, Dwayne! We’re thrilled to hear that GMC is your favorite vehicle and that your experience with Greg Lair Buick GMC has been so positive. We truly appreciate your loyalty and look forward to seeing you again for your future vehicle needs! Best, The Greg Lair Buick GMC Team