Terry Johnson
Terry Johnson at Rudy Luther Toyota

Terry Johnson | Page 2

Service Advisor

Rudy Luther Toyota

8805 Wayzata Boulevard
Golden Valley, MN 55426

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230 Reviews

Industry Experience

31 yrs, 4 mos

not yet
rated

230 Reviews

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230 Reviews of Terry Johnson

August 31, 2023

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Employee Rating

Friendly and knowledgeable service. Always impressed with the efficiency of service. Staff is always awesome. More

by Margaret W
Service Price Transparency
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Recommend Dealer
Yes
Sep 06, 2023

Rudy Luther Toyota responded

Hi Margaret! Thank you very much for your review. We appreciate your kind words.

August 31, 2023

Dealership Rating
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Always great customer service. Kept advised if any additional maintenance is needed. Very experienced staff willing to answer any questions. More

by darleen66
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2023

Rudy Luther Toyota responded

We appreciate your positive feedback, Darleen! Come see us again next time. :)

August 24, 2023

Dealership Rating
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Always a great experience at Rudy Luther Toyota. Terry got me in and out in no time. Best service in town! More

by Highlander Girl!
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 28, 2023

Rudy Luther Toyota responded

We're so happy to know Terry took excellent care of you during your recent trip to RLT! It's our pleasure to keep your Highlander in fantastic condition. Please let us know if you need anything. :)

August 24, 2023

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Was able to get in at my appointment time fairly quick with a very close estimate to what the work was going to be. Took longer than expected but was fine given I was not waiting on site for my vehicle. More

by LKG123
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Rudy Luther Toyota responded

Thank you very much for leaving us a review. We are happy to help and hope to assist you again for your next scheduled maintenance.

July 22, 2023

Dealership Rating
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Terry was great. Service. Service, service. Pleasure to do business with. See uou next time! More

by Randycunliffe
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Recommend Dealer
Yes
Jul 24, 2023

Rudy Luther Toyota responded

Thank you, Randy! We will be sure to let Terry know of your positive feedback and look forward to helping you again next time.

July 06, 2023

Dealership Rating
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Always great service friendly competent people working there, I am driving my third Toyota so obviously I think it’s a great company and a great car More

by m.lindbloom
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2023

Rudy Luther Toyota responded

Thank you for coming back to see us! Congratulations on your new purchase - we know you'll love it for many years to come. :)

June 29, 2023

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Employee Rating

Rudy Luther is always professional, timely and informative. Also, hands down the best waiting area. More

by mwiborg
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Rudy Luther Toyota responded

Thank you so much! Your positive feedback means a lot to us.

June 24, 2023

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Employee Rating

Brought my car in for routine maintenance and what appeared to be a leak in a tire. They went through the entire vehicle which is their standard and brought to my attention some issues that I may wis More

by tmfunke
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Rudy Luther Toyota responded

Thank you so much for leaving us a review. We are honored to have been of assistance to service your vehicle and appreciate your honest feedback. While we have had to make a few adjustments due to COVID, we do still offer individually wrapped snacks in the mornings for customers. We are always looking for ways to improve the customer experience and will forward your suggestions to our management team as well. We appreciate your business and hope to see you again in the future.

June 22, 2023

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Employee Rating

Everything is top notch: mechanical service, customer service, supply of loaner vehicle…all very good. Thank you, Rudy Luther Toyota. xxxxxxto Jen Fossey who kept us through the year-long wait for our hy More

by Bouchards
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josh Hartigan, Jen Fossey

Jun 28, 2023

Rudy Luther Toyota responded

Thank you so much for your kind words and positive feedback. While we understand the wait time for many new Toyota models can be very long, we are always here to assist our customers any way we can. We very much appreciate your patience and your business and we will be sure to pass along your review to Jen as well. Congratulations on your new Rav4 Hybrid and we hope to see you in again for your first oil change!

June 22, 2023

Dealership Rating
Employee Rating

Always good service! Staff is friendly and helpful. Texts are nice to get with progress reports. More

by Espaulsen6616
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Rudy Luther Toyota responded

Thanks so much for your positive feedback! We are always here to help - please do not hesitate to reach out with anything you need.

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