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Terry Kelly
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Terry Kelly | Page 16
Service Advisor
Lorenzo Nissan Ft. Lauderdale
1051 S Federal Hwy
Fort Lauderdale, FL 33316
174 Reviews
174 Reviews
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174 Reviews of Terry Kelly
Verified Customer
Helpful 
November 06, 2022
Best Dealership, sales department and service department I have ever experienced. Lorenzo is without a doubt the best out there and I probably called in my dealership and my family. I have ever experienced. Lorenzo is without a doubt the best out there and I probably called in my dealership and my family. More
by MSVICKS123
Other Employees Tagged: Andres Moran
October 26, 2022
I enjoy going to this dealership for car maintenance. I normally go to a place closer to my house but anytime I have to go to a Nissan dealership I always choose this one. I normally go to a place closer to my house but anytime I have to go to a Nissan dealership I always choose this one. More
by EUGENE
Other Employees Tagged: Craig Servo
October 19, 2022
Terrance was great. Efficient and communicative. Team return my car washed in an acceptable time frame and I was able to return to work on time. Efficient and communicative. Team return my car washed in an acceptable time frame and I was able to return to work on time. More
by GFENDER83
October 15, 2022
Last service visit was excellent. Thank you to Nestor, Craig and Terry. Thank you again. Thank you to Nestor, Craig and Terry. Thank you again. More
by BEACHCOMBER42
Other Employees Tagged: Nestor Alvarez, Craig Servo
October 15, 2022
My favorite Nissan Dealership A++++++++! !!! Only place I take my Nissan Rogue. My advisor Terry Kelly is always amazing , great , and is honest and truthful with me. Always explaining to me !!! Only place I take my Nissan Rogue. My advisor Terry Kelly is always amazing , great , and is honest and truthful with me. Always explaining to me what is wrong with my car and what I need to do that would make my car run the best. Also the mechanics are great too. They always do a job well done. More
by WILDGRL29
Other Employees Tagged: Robert Rosario, Eddy Del-Cid, John Mikulla, Randy Hamilton , Ray Lizardo
October 15, 2022
No one ever answers on phone, and once they pick up the phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my phone they put you on hold until you give up of trying to reach someone. When you walk in there the employees are not friendly at all, once I left my car for an oil change in the morning hours an they told me that the car will be done within couple of hours because they are "busy", so I told them that it is fine as long my car will be done by 3pm, I came back at 3:30pm to get my car and they didn't even start working on it even though there was only 3 cars on the lift and no onewas workingaroundthem, of course I took the keys and left. My last visit there was due to dead battery (installed at same location 2y ago), and after 5min of waiting the assistant came to me to ask me if I used a jump-start because the battery was tested "without issues", which I did, had to charge it for a few hours just so I can start the engine so I can come there, so since he asked me that, I assumed that they already started on my car and that I will be out within 20min max since it doesn't takes more then that to test the old and put the new battery in (which was my only request), but no, I ended up waiting for another 1h and 40min for that simple job. Once the assistant gave me the keys and showed me where to pay he just turned around without a word. Those were my last 2 experiences with this place, don't plan on coming back after several visits before. Very disorganized place, with lazy mechanics and unprofessional stuff. More
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Other Employees Tagged: Craig Servo , Mike Hernandez
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