Terry Maxson | Page 2

I had a wonderful experience purchasing my 2019 Hyundai Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respe Tucson from Ken Ganley Subaru Wickliffe. Anthony Laurienzo was the product specialist who helped me, and he made the whole process feel smooth, respectful, and easy to understand. Anthony was professional, patient, and very helpful from start to finish. He answered my questions clearly, helped me feel comfortable with the vehicle, and never made the experience feel rushed or pressured. I really appreciated his honesty and the way he took the time to make sure everything made sense. I also want to give a special thanks to Francisco in management for helping make the process easier and making sure I was taken care of, Terry in financing for helping explain everything clearly, and Candi, who was the first person I spoke with. Candi helped create a great first impression and made me feel welcomed right away. The dealership overall was friendly and welcoming, and I’m grateful for the service I received. I would definitely recommend Ken Ganley Subaru Wickliffe, especially Anthony, Francisco, Terry, and Candi, to anyone looking for a vehicle. More

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Anthony and Francesco were excellent along with the gentleman who did the financing paperwork with us. Only isssue is 2 days after buying the vehicle the armrest completely fell off the captains chair gentleman who did the financing paperwork with us. Only isssue is 2 days after buying the vehicle the armrest completely fell off the captains chair in the second row then come to find out while I’m working on trying to fix that the rear passenger seat doesn’t move forward or back and is completely stuck. Good experience but check the vehicle thoroughly as I wish I would have noticed this. More

by JM747Y Verified Customer Verified Customer

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The salesmen and staff are very knowledgeable about all the vehicles. They were helpful and answered all of our questions and requested information to help us in deciding on our vehicle to lease. the vehicles. They were helpful and answered all of our questions and requested information to help us in deciding on our vehicle to lease. More

by JET.22043 Verified Customer Verified Customer

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Great experience, very happy with my new vehicle. From sales to financing everyone was beyond professional, friendly, and knowledgeable. From sales to financing everyone was beyond professional, friendly, and knowledgeable. More

by MYSTIC44035 Verified Customer Verified Customer

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Working with the salesman was seamless. No pressure was felt during the selection process. David was very helpful. No pressure was felt during the selection process. David was very helpful. More

by JIMEZZO Verified Customer Verified Customer

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Staff was informative and friendly. They made the whole experience very pleasant. Will definitely recommend! They made the whole experience very pleasant. Will definitely recommend! More

by CAMERONLADY1 Verified Customer Verified Customer

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Jeff is the BEST! ! Second lease for a Forester he has been the BEST. Listened to my needs and found the right vehicle for my family. Love everyone there…they are so ! Second lease for a Forester he has been the BEST. Listened to my needs and found the right vehicle for my family. Love everyone there…they are so nice!!! More

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Christian was Excellent to work with , he kept track of the car I wanted to purchase for my wife for 3 months until it became available for sale to the public. Christian touched base with me every month du the car I wanted to purchase for my wife for 3 months until it became available for sale to the public. Christian touched base with me every month during the process ...He then had additional items added to the vehicle before we went to pick it up. The 4 Hour drive to this dealer was totally worth it ! Terry in the Finance Dept was additionally a Joy to work with ! More

by EXTRALOU Verified Customer Verified Customer

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My grandson was buying his first car. Every person we dealt with at Ken Ganley Toyota treated him with the utmost respect and patience. I couldn't be more appreciative! He loves his new c Every person we dealt with at Ken Ganley Toyota treated him with the utmost respect and patience. I couldn't be more appreciative! He loves his new car. More

by JAYCIE622 Verified Customer Verified Customer

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I had an excellent experience. From the moment I walked into the building, I was greeted by smiling employees and offered coffee or water, which immediately made me feel welcome. From the moment I walked into the building, I was greeted by smiling employees and offered coffee or water, which immediately made me feel welcome. Matt F was my salesman, and he was truly great to work with. He listened carefully to everything I wanted in a vehicle and respected my budget. Somehow, he managed to find the perfect vehicle for me, which honestly felt miraculous. There was no pressure at all— just honest communication and genuine effort to help. The paperwork process was quick and easy, and every question I had was answered clearly and confidently. Overall, this was a smooth, stress-free car buying experience, and I would absolutely recommend Matt F and Ken Ganley Subaru of Wickliffe to anyone looking for a new vehicle. More

by TKNIFFKNAPP Verified Customer Verified Customer

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