Joy Taylor
Joy Taylor at Ken Ganley Subaru Wickliffe
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Joy Taylor

Subaru & Used Car Specialist - Sales & Leasing

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Joy Taylor

April 25, 2024

Dealership Rating
Employee Rating

I have great appreciation for their attention to my customer car search, their professional courtesy and their transparency in the sales process. More

by STEPHENMISENCIK
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Dario Miocic

Apr 26, 2024

Ken Ganley Subaru Wickliffe responded

Stephen, we're glad to know you appreciated the attentive & transparent service provided by our team here at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback!

April 23, 2024

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Employee Rating

Terrific follow up throughout the car search, selection, wait for the vehicle I wanted, delivery & driver training. More

by AUDIOBOOK53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender

Apr 24, 2024

Ken Ganley Subaru Wickliffe responded

Hi! We're delighted to know that you had a great experience with us at Ken Ganley Subaru Wickliffe! Our team is always here to provide thorough assistance throughout your car-buying journey. Enjoy the ride in your vehicle!

April 16, 2024

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I appreciated the atypical experience of not feeling pressured to buy. Joy was fabulous! She is so friendly and helpful, without the sales tactics. She answered all of my questions and let me process th More

by dougeastman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender

Apr 17, 2024

Ken Ganley Subaru Wickliffe responded

Hi Doug! It's great to know that Joy provided a pressure-free and informative experience at Ken Ganley Subaru Wickliffe. We're glad you found the car-buying process easy with us! Thanks for your kind words and we look forward to serving you again in the future.

April 08, 2024

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The absolute best dealership in the nation bar none, they wake up in the morning and expect excellence More

by DCICI44077
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 08, 2024

Ken Ganley Subaru Wickliffe responded

We're over the moon to read your review! Our team at Ken Ganley Subaru Wickliffe indeed strives for excellence every day. Thanks for recognizing our efforts and we look forward to serving you again in the future!

March 30, 2024

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I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

March 08, 2024

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Employee Rating

I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn More

by heibersr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jason, Joy and Joe made your experience at Ken Ganley Subaru Wickliffe a positive one. It's great to see how well they took care of you throughout the process! We appreciate your trust in us for both service and sales needs. Enjoy your new Crosstrek!

Mar 11, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2024

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Employee Rating

Ken Ganley went the extra mile to make sure we were educated on the features of the outback. This was important because of all the new technology in the car today. More

by BDHORVATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant

Jan 24, 2024

Ken Ganley Subaru Wickliffe responded

We're glad to know that our team at Ken Ganley Subaru Wickliffe was able to help you understand all the features of your new Outback. We believe it's important for every driver to feel confident and informed about their vehicle. Thanks for sharing!

Jan 25, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

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They were very friendly and efficient. Easy to contact and excellent response time with answers. More

by kathysmithremle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

January 17, 2024

Dealership Rating
Employee Rating

I felt like mgt team like real friends at first. I was at Willouby location for only for 40 min and made a deal. I felt like family Darion, Joe , James Gentile ,michael(manager) Bob, Chad, and More

by Yunparkforen
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic , Jim Gentile, Jo,michael,Bob,Chad(exterior ceramic treatment),

Jan 18, 2024

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 18, 2023

Dealership Rating
Employee Rating

Staff is always helpful and informative. All departments work together to meet their customers needs. More

by KFRIDAY0614
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Gentile

Dec 18, 2023

Ken Ganley Subaru Wickliffe responded

We appreciate your positive feedback! It's great to know that our team at Ken Ganley Subaru Wickliffe was able to assist you effectively. We strive for seamless service across all departments, and we're glad it shows.

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