Joy Taylor

Joy the salesperson I worked with was very friendly and went in detail about the features of the Subaru Crosstrek I bought so that I understood how to work the car before driving out of the dealership! went in detail about the features of the Subaru Crosstrek I bought so that I understood how to work the car before driving out of the dealership! More

by BHOLLAR319 Verified Customer Verified Customer

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Very fair and honest people to o work with in service and in sales that made buying a car an easy process. in sales that made buying a car an easy process. More

by GMEKESA01 Verified Customer Verified Customer

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Joy was so amazing to work with! So knowledgeable! She kept me informed while my car was being shipped to dealership! She was very genuine! So knowledgeable! She kept me informed while my car was being shipped to dealership! She was very genuine! More

by JOLLYROSE1 Verified Customer Verified Customer

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I am very happy with how the deal came together to close the deal on my 2025 Subaru Crosstrek. Everyone was very helpful. The finance manager, Joy Taylor's supervisor manager. Joy Taylor my sales person was the deal on my 2025 Subaru Crosstrek. Everyone was very helpful. The finance manager, Joy Taylor's supervisor manager. Joy Taylor my sales person was so helpful and caring I feel she deserves a 10 star rating if such a rating exists. Thanks More

by SCHNBLPL Verified Customer Verified Customer

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The dealership is great staff works well helping each other out with customers and very friendly staff . Our sales person was the best she answered all our questions and if she did not she told us and go other out with customers and very friendly staff . Our sales person was the best she answered all our questions and if she did not she told us and got the correct answers a very pleasant experience for us thank you Joy your the best 😁 More

by MIKEMCMAHAN Verified Customer Verified Customer

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Sales staff is friendly very knowledgeable and professional. It was a pleasure working with them. professional. It was a pleasure working with them. More

by warkentjr Verified Customer Verified Customer

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We did our research and found Forester at the top of our list. Once we started working with Joy, we bought a car through her! She is so full of info, pleasant to talk with, she listens well and made this list. Once we started working with Joy, we bought a car through her! She is so full of info, pleasant to talk with, she listens well and made this an easy decision! The rest of the dealership was extremely easy to work with and all happily chipped where they coud lend assistance to the volumes of info that Joy had. So, we were well informed, we never felt rushed or shoved into a purchase, it made it an easy choice! Friends sent us to Joy and they were right! More

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Ken was absolutely great to work with. He was professional, honest, and made the whole car-buying process smooth and stress-free. He took the time to answer all my questions, never made me He was professional, honest, and made the whole car-buying process smooth and stress-free. He took the time to answer all my questions, never made me feel pressured, and made sure I was comfortable every step of the way. You can tell he genuinely cares about his customers and wants to help them find the right vehicle, not just make a sale. If you’re looking for a salesman who is knowledgeable, patient, and easy to work with, I highly recommend asking for Ken. More

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Joy was absolutely top flight from the word go. It was my wife’s first car of her own and she had been admiring Subarus. Joy was so kind and professional. She communicated promptly and went way abo It was my wife’s first car of her own and she had been admiring Subarus. Joy was so kind and professional. She communicated promptly and went way above and beyond. She put a bow on the car for pictures and paired everything, went over everything and followed up on everything. She knows the product - answered every question, and made us feel like VIPs. We can’t recommend her highly enough. More

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I had an excellent experience. From the moment I walked into the building, I was greeted by smiling employees and offered coffee or water, which immediately made me feel welcome. From the moment I walked into the building, I was greeted by smiling employees and offered coffee or water, which immediately made me feel welcome. Matt F was my salesman, and he was truly great to work with. He listened carefully to everything I wanted in a vehicle and respected my budget. Somehow, he managed to find the perfect vehicle for me, which honestly felt miraculous. There was no pressure at all— just honest communication and genuine effort to help. The paperwork process was quick and easy, and every question I had was answered clearly and confidently. Overall, this was a smooth, stress-free car buying experience, and I would absolutely recommend Matt F and Ken Ganley Subaru of Wickliffe to anyone looking for a new vehicle. More

by TKNIFFKNAPP Verified Customer Verified Customer

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