Terry Mclean | Page 2

I feel I was lied to and taken advantage. I was given a price for my car and what the difference was that I owed for the new car. I signed several papers accepting the deal. I came the nex I was given a price for my car and what the difference was that I owed for the new car. I signed several papers accepting the deal. I came the next day to pay and pick up my new car, and they said Oops made a mistake on the appraisal on your car and the difference was over double what a agreed on. I told the sales manager that I signed the papers and he said doesn't matter.. terry said he didnt know about it but I believe he lied to me . Deceptive, dishonest and shady is how I describe my experience. I will never return to Southern States Hyundai or the Service department. I left 2 messages for the GM Brian Mack and he didnt care enough to return my calls . More

by chapmanlinda019 Verified Customer Verified Customer

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My wife and I are happy with our purchase. The online negotiation, pricing, and communication was great! The online negotiation, pricing, and communication was great! More

by jimmyjamesk Verified Customer Verified Customer

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They went way above the norm to meet my concerns. Terry was so helpful in listening to my concerns and more than meeting my expectations without pressuring me in any way. He provided good guidance b Terry was so helpful in listening to my concerns and more than meeting my expectations without pressuring me in any way. He provided good guidance but always came back to telling me to do what pleased me. I was very impressed. More

by JMALFORD5 Verified Customer Verified Customer

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Everything went very well the car is exactly what I was looking for and I am very happy looking for and I am very happy More

by tgrein3 Verified Customer Verified Customer

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Hyundai helped me so much, from the service center to Terry. I am so appreciative of Terry! He was amazing, knowledgeable, and so personable. I felt incredibly comfortable and in good hands with him - he Terry. I am so appreciative of Terry! He was amazing, knowledgeable, and so personable. I felt incredibly comfortable and in good hands with him - he truly listened and wanted to help. He checked in on me several times after purchasing my Tucson, which I felt was above and beyond. I even brought my mom back specifically to talk to Terry about maybe trading in her car, and if she decides to she wants to work with him. Terry isn’t a “car salesman” - he’s an expert in customer service and connecting with his customers in a genuine way. Can’t sing his praises enough! More

by Kaprocter Verified Customer Verified Customer

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Terry and Anthony were awesome. This was our 2nd place to find what we wanted at the price point we hoped for, and it was our last! This was our 2nd place to find what we wanted at the price point we hoped for, and it was our last! More

by KenS3 Verified Customer Verified Customer

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I have been here twice now and both times were great customer service. The second time was even better thanks to Terry. customer service. The second time was even better thanks to Terry. More

by MLHUME40 Verified Customer Verified Customer

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Anthony was very personable and professional. He answered all of our questions accurately and efficiently. He helped make the process very seamless and pleasant. He answered all of our questions accurately and efficiently. He helped make the process very seamless and pleasant. More

by desirae.t.lewis Verified Customer Verified Customer

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Terry McLean was outstanding! We traded in our Kona and purchased a new Tuson and Elantra. We dealt with Terry previously. We have a Hyundai dealership much closer, but choose to We traded in our Kona and purchased a new Tuson and Elantra. We dealt with Terry previously. We have a Hyundai dealership much closer, but choose to drive the extra distance to Southern States. Terry’s professionalism and customer service is above reproach. More

by imokhib Verified Customer Verified Customer

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My experience at Southern States Hyundai was wonderful. My salesperson Terry McLean went above and beyond to help me. He is a straight shooter which is rare for a salesperson today. This is the third car I My salesperson Terry McLean went above and beyond to help me. He is a straight shooter which is rare for a salesperson today. This is the third car I have leased from him. I would recommend this dealership. More

by DENETTG Verified Customer Verified Customer

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