
Terry Olson
New Car Sales Consultant
Suburban Chevrolet Cadillac of Ann Arbor
3515 Jackson Rd
Ann Arbor, MI 48084
19 Reviews of Terry Olson
November 18, 2020
"Bought my Cruze from Terry and it was a very good..."
- AlexDundeeBought my Cruze from Terry and it was a very good experience. I made an appointment to see the vehicle and he was ready with the car when I arrived. We negotiated a price then set up a day to finish all of the paperwork. There were a few incentives going which required submitting paperwork which Terry made seamless. Very happy with the purchase. And recommend Terry
Read MoreOctober 28, 2017
"Excellent to work with"
- 0293drwCould not of ask for a better sales person in Terry Olson. I ended up leasing elsware because of color selection / equipment Also it required a 11 hour trip to complete transaction in a short time frame I will keep you in mind when my other lease expires in 12 month s Thanks Terry. Don Walworth. Northport, Michigan. And. Go. Blue
Read MoreSeptember 23, 2017
"Service appointment"
- Redhat33After taking previous cars to my local service station for all the work to be done for over 25 years.. this is a new experience working with the dealership, and I liked it. Although, I miss my local mechanic, I feel so confident that my Cruze is being properly looked after at Suburban.... that, when I drive out after the service call.. i feel safe and confident my car is going to take very good care of me... as long as I take very good care of the car! I just love my Cruze and the fringe benefit of having it services at the dealership was a bonus, when deciding to lease for the first time ever. Happy customer, here! Thanks to Terry Olsen and the Service Department!!
Read MoreFebruary 27, 2017
"Terry Olson is the best! Almost better than the free cookies"
- BMANThis is the third time I have dealt with Terry Olson at Suburban Chevrolet for my and my wife's vehicles and I will definitely be going back again. I just became a new parent and he made the transition into parenthood easier with a new Chevrolet Equinox. Can't say enough good stuff about him and the dealership and these cookies they sent me are AWESOME!
Read MoreOther Employees Tagged: Clifton
November 02, 2016
"Excellance in assistance in renewing a lease and trading in "
- Retired trooperOn October 25, 2016 I visited the dealership with the intention of finding a deal on a pickup truck to replace my leased 2014 Silverado. My lease did not expire for another two months but I wanted to see what was available. I was greeted by sales person Terry Olson who was very congenial and explained my needs. He immediately showed me what was available even though I informed him I was still under another lease. After allowing me to drive one pickup he took additional time to continue showing me what vehicles he had that would fit my needs. I I found one that was perfect for what I wanted and it was then that he really went to work spending a great deal of time in doing all the detailed paperwork, phone calls etc. in helping me do an early lease termination, vehicle inspection, and new lease. He was also able to meet my trade in price on a 2012 GMC that I hadn't really considered trading until next year. When I exchanged vehicles three days later everything was complete from lease agreement to title and registration changes and all necessary contacts with my insurance company. Everything was in order and he spent well over an hour orientating me on the new vehicles operation and technology personally helping me set up OnStar and Sirrus accounts. Terry and the staff at Suburban made this a very pleasant transaction.
Read MoreOther Employees Tagged: John Blattner, Chris Perin
October 19, 2015
"Responsive & Knowledgeable Salesperson - Terry Olson "
- HazmanTerry Olson was great to work with. He located several vehicles that interested me. Very knowledgeable & good to talk shop with. He promptly returned my calls & got me the information that helped make my experience pleasant. I would purchase another vehicle from him and recommend him highly for any serious vehicle purchaser. Easy going with out any of the usual "High Pressure Tactics" that often are encountered when purchasing a vehicle. Way-to-go Terry. Thanks much.
Read MoreMay 30, 2015
"Attention to detail!!!"
- TrasilerHauler2015Terry Olson was great to work with and helped me build my new truck from the ground up exactly how I wanted. I highly recommend him to assist you with your new car or truck as he is very knowledgeable and made my purchase amazingly easy.
Read MoreOther Employees Tagged: Bob Kanerva, Matt Murphy
May 26, 2015
"Best experience "
- BRIARDI have only bought one new car in my life and that was with my Dad many years ago. I walked into the dealer and was pleasantly greeted. I was impressed by the lack of pressure I felt. The knowledge the sales guy had made me feel he has been doing this for years and still enjoys his work. When I really know I am ready to buy my next new car, I will ask for him again.
Read MoreMay 22, 2015
"Terry Olson"
- blue1117I leased my first car through Terry. He is a great guy, very friendly and helpful. I've had my car for a year now, and anytime I've had a question about my lease I'd give Terry a call and he would always make time to help me. For anyone looking for a good, honest salesman, I'd highly recommend Terry.
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