Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 24

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
333 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

12 yrs

Industry Experience

40 yrs, 3 mos

Specialties & Trainings

Certified

5.0

333 Reviews

Write a Review

333 Reviews of Terry Ramey

November 13, 2020

Dealership Rating
Employee Rating

Terry Ramey was the best. She explained us every step in getting a car, introduced us with prices and discounts. She was very kind and caring. More

by Dora199022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Lexus of Cleveland responded

Thank you for your confidence in Metro Lexus! It's fantastic to hear that Terry walked you through the sales process as we strive to deliver a seamless experience. We hope to see you next time!

October 26, 2020

Dealership Rating
Employee Rating

Rami did a great job of working with me and getting me the vehicle I wanted in very short notice. Rami made sure that all of my needs were met and at a very timely basis. More

by kevinsimmons10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Long, Christian Miller, Abed Darwish , Bob Alponat, Rami Homsi, Kevin McGuire

Oct 27, 2020

Lexus of Cleveland responded

Thank you, Kevin, for leaving Metro Lexus a 5-star review. We're committed to meeting the needs of shoppers and it is fantastic to hear that Rami hit the mark! Hope to see you next time.

September 30, 2020

Dealership Rating
Employee Rating

Terry was a pleasure to work with. She answered all questions and was patient with us and we never felt pressured to make a decision. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Lexus of Cleveland responded

Tim, thank you for the review! Terry is an excellent member of our team at Metro Lexus, and we will certainly let her know that you appreciate her help. We hope to see you again sometime!

September 30, 2020

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Initial impression is great. Terry was extremely personable and helpful. And even more important she was able to get the car I wanted! She explained all aspects of the car and the dealership itsel More

by Dogbreath25
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 30, 2020

Lexus of Cleveland responded

We appreciate the glowing review! We are so happy to hear that you had an excellent purchase experience at Metro Lexus. Congratulations on your new vehicle and thank you for taking the time to share. We hope to see you back for your first oil change!

September 29, 2020

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Employee Rating

From the moment you walk into Lexus someone is there to help. Terry was gracious and informative. She understood what I was interested in. Mr. Weaver also was informative and professional. Thank you agai More

by Kass26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 29, 2020

Lexus of Cleveland responded

We are thrilled to hear that you were welcomed to our dealership with helpful service. Thank you for writing us a wonderful review and mentioning Terry and Mr. Weaver! We hope that your new vehicle is treating you well.

September 29, 2020

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Employee Rating

Terry was very knowledgeable and worked hard to locate the vehicle we wanted. She recognized our desire for a specific color combination and did not pressure us into a second choice. At delivery, Terry t More

by Gehringscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Lexus of Cleveland responded

Happy customers make us happy! We love to hear that Terry helped you find exactly the vehicle you wanted and explained all of its features so you can be confident out on the roads. Thank you for choosing Metro Lexus for this purchase! We hope we have an opportunity to work together in the future.

September 25, 2020

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Employee Rating

To Whom it may concern: TERRY RAMEY DID A VERY GOOD JOB OF REPRESENTING METRO LEXUS, AND INFLUENCED MY DECISION OF CHOOSING LEXUS AGAIN. THANK YOU More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denae Jones, Jeff Miller, David Weaver

Sep 25, 2020

Lexus of Cleveland responded

This is great to hear! Thank you so much for reviewing Metro Lexus and giving a shout out to Terry. We hope that you are enjoying your new vehicle.

September 24, 2020

Dealership Rating
Employee Rating

Terry, Ramey is an experienced employee for Lexus and with her welcoming smile on her face on day one I walked into Lexus dealership to buy my first Lexus car. Excellent service! More

by kumarr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 24, 2020

Lexus of Cleveland responded

Thank you for the review! It was our pleasure to help you out here at Metro Lexus, and we are so glad you enjoyed working with Terry. We will certainly share your kind words with her, and we hope that you continue to enjoy your newly purchased vehicle!

September 21, 2020

Dealership Rating
Employee Rating

Terry was very willing and helpful in getting us out of our other car and into a new Lexus and 300. She was GREAT and took time with us. More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, I don’t remember his name but the guy that showed me how to use the car. Very helpful and took the time and answered all my questions. Extremely nice.

Sep 21, 2020

Lexus of Cleveland responded

Hi Micki - Thank you for taking the time to review us! We appreciate your support and your confidence in Terry and the team. Safe travels in your new vehicle and we hope to see you again at Metro Lexus!

September 17, 2020

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Employee Rating

Terry Ramey worked very hard to help us with our 2018 Lexus. The car is great and we are pleased. She worked so hard to answer all our questions and made us feel important.. She is still checking on u More

by Gingi88208
Recommend Dealer
Yes
Sep 17, 2020

Lexus of Cleveland responded

Ron & Gerry - Thank you for taking the time to leave us a review! It is excellent to hear that Terry went the extra mile to get you into the right car. Congratulations and we are wishing you many safe and happy miles! - The Metro Lexus team

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