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Terry Ramey
Terry Ramey | Page 28
Lexus Master Certified Sales and Leasing Consultant
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
326 Reviews
I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!
Read moreDealership Experience
11 yrs, 10 mos
Industry Experience
40 yrs, 1 mo
Specialties & Trainings
Certified
326 Reviews
Write a Review
326 Reviews of Terry Ramey
September 10, 2019
Outstanding dealership Metro Lexus has provided an outstanding experience for my last two leases. Friendly and attentive are the two words that described each visit. Terry Metro Lexus has provided an outstanding experience for my last two leases. Friendly and attentive are the two words that described each visit. Terry Ramey is wonderful to work with. More
by Karen
September 10, 2019
Great Excellent and friendly service. I was very pleased. I have purchased cars at Metro before and will do so again. You sales staff is very well focused o Excellent and friendly service. I was very pleased. I have purchased cars at Metro before and will do so again. You sales staff is very well focused on service. Great job. More
by Richard
Other Employees Tagged: David Weaver
September 09, 2019
350L 2019 lease Wanted heads up display and third row. Wanted to take advantage of mkdel year change. Salespeople worked to find the vehicle we wanted then worked Wanted heads up display and third row. Wanted to take advantage of mkdel year change. Salespeople worked to find the vehicle we wanted then worked to obtain best lease terms for us. More
by acmebp
Other Employees Tagged: Jeff Sustersic, David Weaver
September 03, 2019
Excellent work! Terry was very accommodating and definitely went out of her way to help me out in my latest purchase. An excellent team all around. She was very knowl Terry was very accommodating and definitely went out of her way to help me out in my latest purchase. An excellent team all around. She was very knowledgeable and helped out without being at all pushy, almost as if everything was an info session rather than a sale. Finalizing the sale and arranging delivery were hassle free and expedited. Excellent work! More
by dburns40
Other Employees Tagged: David Weaver
July 30, 2019
Great Experience w/ Metro Lexus Terry Ramey and the team at Metro Lexus are awesome! we had a crazy situation where both of our cars went down within one week. We visit first on a Mo Terry Ramey and the team at Metro Lexus are awesome! we had a crazy situation where both of our cars went down within one week. We visit first on a Monday and came back Thursday to grab our car. Excellent service and a great experience. More
by Northeastohcarbuyer007
Other Employees Tagged: Pete Spacagna, David Weaver
June 25, 2019
Outstanding Job by Terry Ramey and David Weaver I purchased my 8th Lexus from Metro Lexus this week. I had another OUTSTANDING experience from Terry Ramey and David Weaver. They always exceed my ex I purchased my 8th Lexus from Metro Lexus this week. I had another OUTSTANDING experience from Terry Ramey and David Weaver. They always exceed my expectations. DB More
by Mr Cleveland
Other Employees Tagged: David Weaver
June 25, 2019
Overall Good Experience Great customer service and attentiveness. I came in on a busy day but everyone tried their best to keep things moving. Trade In process was very smoot Great customer service and attentiveness. I came in on a busy day but everyone tried their best to keep things moving. Trade In process was very smooth. Terry worked to address all of my questions and found the vehicle that met all of my requirements. More
by CLELexus@216
Other Employees Tagged: Yasmeen Jaffal, Pete Spacagna, David Weaver
June 17, 2019
Excellent customer service and ease of transaction From the minute I stepped into the Metro Lexus dealership, I experienced very customer-focused attention and support. My salesperson, Terry, listened From the minute I stepped into the Metro Lexus dealership, I experienced very customer-focused attention and support. My salesperson, Terry, listened intently to what I was looking for and guided me to the vehicle that met my needs and exceeded my expectations. David in finance shared customer examples of why purchasing additional coverage for tires & wheels, etc. can be so important. He came across as very authentic and trustworthy by relating his own experiences and things he has seen day to day. Dealing with Metro Lexus was effortless and I am very excited to be in my new Lexus IS 300! More
by IS300_4me
Other Employees Tagged: Yasmeen Jaffal, David Weaver
June 17, 2019
Awesome! Terry Ramey made my 4th Lexus purchase a very comfortable and effortless experience. She was very efficient, knowledgeable, detailed, and genuinely wa Terry Ramey made my 4th Lexus purchase a very comfortable and effortless experience. She was very efficient, knowledgeable, detailed, and genuinely warm. She listened attentively to my every question or concern. More
by kgibaldi
Other Employees Tagged: Steven Gierke, Chris Massaro, Jeff Miller, Jeff Sustersic, David Weaver
June 13, 2019
Amazing I had a wonder and bery relaxing experience with this dealership and their staff. I leases two cars from this dealership and will concider a replaceme I had a wonder and bery relaxing experience with this dealership and their staff. I leases two cars from this dealership and will concider a replacement when the time comes, my dau3was their youngest customer yet at 17yrs, yes very spoiled More
by Gary
Other Employees Tagged: Steven Gierke, Meg Landis, Chris Massaro, Jeff Miller, Jeff Sustersic
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