Terry Ramey | Page 28
Lexus Master Certified Sales and Leasing Consultant
Lexus of Cleveland
13600 Brookpark Rd
Cleveland, OH 44135
I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
40 yrs
Specialties & Trainings
Certified
323 Reviews
Write a Review323 Reviews of Terry Ramey
September 03, 2019
Excellent work! Terry was very accommodating and definitely went out of her way to help me out in my latest purchase. An excellent team all around. She was very knowl Terry was very accommodating and definitely went out of her way to help me out in my latest purchase. An excellent team all around. She was very knowledgeable and helped out without being at all pushy, almost as if everything was an info session rather than a sale. Finalizing the sale and arranging delivery were hassle free and expedited. Excellent work! More
Other Employees Tagged: David Weaver
July 30, 2019
Great Experience w/ Metro Lexus Terry Ramey and the team at Metro Lexus are awesome! we had a crazy situation where both of our cars went down within one week. We visit first on a Mo Terry Ramey and the team at Metro Lexus are awesome! we had a crazy situation where both of our cars went down within one week. We visit first on a Monday and came back Thursday to grab our car. Excellent service and a great experience. More
Other Employees Tagged: Pete Spacagna, David Weaver
June 25, 2019
Outstanding Job by Terry Ramey and David Weaver I purchased my 8th Lexus from Metro Lexus this week. I had another OUTSTANDING experience from Terry Ramey and David Weaver. They always exceed my ex I purchased my 8th Lexus from Metro Lexus this week. I had another OUTSTANDING experience from Terry Ramey and David Weaver. They always exceed my expectations. DB More
Other Employees Tagged: David Weaver
June 25, 2019
Overall Good Experience Great customer service and attentiveness. I came in on a busy day but everyone tried their best to keep things moving. Trade In process was very smoot Great customer service and attentiveness. I came in on a busy day but everyone tried their best to keep things moving. Trade In process was very smooth. Terry worked to address all of my questions and found the vehicle that met all of my requirements. More
Other Employees Tagged: Yasmeen Jaffal, Pete Spacagna, David Weaver
June 17, 2019
Excellent customer service and ease of transaction From the minute I stepped into the Metro Lexus dealership, I experienced very customer-focused attention and support. My salesperson, Terry, listened From the minute I stepped into the Metro Lexus dealership, I experienced very customer-focused attention and support. My salesperson, Terry, listened intently to what I was looking for and guided me to the vehicle that met my needs and exceeded my expectations. David in finance shared customer examples of why purchasing additional coverage for tires & wheels, etc. can be so important. He came across as very authentic and trustworthy by relating his own experiences and things he has seen day to day. Dealing with Metro Lexus was effortless and I am very excited to be in my new Lexus IS 300! More
Other Employees Tagged: Yasmeen Jaffal, David Weaver
June 17, 2019
Awesome! Terry Ramey made my 4th Lexus purchase a very comfortable and effortless experience. She was very efficient, knowledgeable, detailed, and genuinely wa Terry Ramey made my 4th Lexus purchase a very comfortable and effortless experience. She was very efficient, knowledgeable, detailed, and genuinely warm. She listened attentively to my every question or concern. More
Other Employees Tagged: Steven Gierke, Chris Massaro, Jeff Miller, Jeff Sustersic, David Weaver
June 13, 2019
Amazing I had a wonder and bery relaxing experience with this dealership and their staff. I leases two cars from this dealership and will concider a replaceme I had a wonder and bery relaxing experience with this dealership and their staff. I leases two cars from this dealership and will concider a replacement when the time comes, my dau3was their youngest customer yet at 17yrs, yes very spoiled More
Other Employees Tagged: Steven Gierke, Meg Landis, Chris Massaro, Jeff Miller, Jeff Sustersic
June 12, 2019
Great experience at Metro Lexus Sales Staff very knowledgeable in there products . Reached out before and after the sale . This is our second buying experience with Metro and it was Sales Staff very knowledgeable in there products . Reached out before and after the sale . This is our second buying experience with Metro and it was very low pressure and over all a easy process , start to finish .. More
Other Employees Tagged: Jeff Miller, David Shahrokh, New finance agent
June 07, 2019
Enjoyable Terry and Jeff really worked with me to get me the vehicle I wanted. They went out of their way to make me feel like a valued customer. Great experie Terry and Jeff really worked with me to get me the vehicle I wanted. They went out of their way to make me feel like a valued customer. Great experience and would not hesitate going back! More
Other Employees Tagged: Jeff Sustersic, David Weaver
May 17, 2019
Awesome experience We are very delighted to buy our first luxury SUV from Metro Lexus. Our experience has been great so far. Everyone from Sales team , Finance, Technol We are very delighted to buy our first luxury SUV from Metro Lexus. Our experience has been great so far. Everyone from Sales team , Finance, Technology department has been very helpful. Looking forward for long term association with Metro. More
Other Employees Tagged: Christian Miller , Michael Gleydura, Joanie Latessa, Jeff Sustersic
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