Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 4

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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323 Reviews of Terry Ramey

June 22, 2025

Dealership Rating
Employee Rating

This was truly my best car buying experience. With Terry in charge of the process it all went so smooth. David in financing and Tysean in tech made it even better. If you are going to buy a ne More

by Elklake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Jun 23, 2025

Lexus of Cleveland responded

We're happy to hear that Terry, David, and Tysean made your car buying experience at Metro Lexus so smooth and enjoyable! Thank you for recommending us as the go-to place for a new Lexus. Enjoy your new ride!

June 22, 2025

Dealership Rating
Employee Rating

Terry was very professional, kind, informative and responsive to all questions . She was patient and made whole process seamless. More

by Adiparik07
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Lexus of Cleveland responded

Thank you for sharing your experience with Terry and the team at Metro Lexus! We're happy to hear that she made the process seamless and informative. We appreciate your feedback!

June 20, 2025

Dealership Rating
Employee Rating

Very pleasant atmosphere and it was a pleasure working with Terry Ramsey. She very accommodating and helpful More

by Libox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Lexus of Cleveland responded

We're delighted to hear that Terry made your experience at Metro Lexus enjoyable and accommodating. Thank you for sharing this positive feedback!

June 19, 2025

Dealership Rating
Employee Rating

We really feel that Terry was the best salesperson we have ever dealt with when purchasing our new vehicle. It was truly the best experience ever. We would totally recommend Metro Lexus on Brookpark. Ask More

by bkroskyus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Receptionist greeted us promptly and made us feel welcome.

Jun 20, 2025

Lexus of Cleveland responded

Thank you for the fantastic feedback! We're delighted to hear that Terry provided such an exceptional experience at Metro Lexus. We appreciate your recommendation and hope you're enjoying your new vehicle!

May 22, 2025

Dealership Rating
Employee Rating

First time Lexus buy, and Metro Lexus was great to deal with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehic More

by Vpsanti
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sustersic, David Weaver

May 22, 2025

Lexus of Cleveland responded

Thank you for choosing Metro Lexus for your first Lexus purchase! We're delighted to hear that Terry and the team made everything smooth and enjoyable, from finding your car online to setting up all the electronics. We appreciate your kind words and hope you're enjoying every moment with your new vehicle!

May 21, 2025

Dealership Rating
Employee Rating

This is my fifth vehicle but first time purchasing a used vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to m More

by Michael R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Booth, Tom Brennan, Michael Gleydura, Peter Mapp

May 22, 2025

Lexus of Cleveland responded

Michael, we're delighted to hear that your experience with Peter, Tom, Mike, Dan and Terry at Metro Lexus was smooth and focused. Thank you for choosing us for such a special vehicle purchase! Enjoy the ride!

April 11, 2025

Dealership Rating
Employee Rating

Always get my service done at metro Lexus because I trust them. Terry in sales is very knowledgeable about the cars they sale. When I was at the dealership last month we talked about getting a new car. I de More

by kaneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper, Jeff Miller

Apr 14, 2025

Lexus of Cleveland responded

Kaneed, thank you for your trust in Metro Lexus and Terry's expertise! We're glad to hear about your positive experiences with us. Looking forward to assisting you when you're ready for that new Lexus!

March 27, 2025

Dealership Rating
Employee Rating

Terry was very knowledgeable of the vehicles. She treated us respectfully and took ample time with us. She gave us helpful tips as well. We were treated as a valued customer even before we dec More

by Jllwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Lexus of Cleveland responded

It's wonderful to hear that Terry provided you with such a respectful and informative experience at Metro Lexus. We appreciate your feedback and are glad you felt valued throughout the process!

March 27, 2025

Dealership Rating
Employee Rating

Terry is a very nice lady. Thank you for helping us buy a car for our daughter. More

by E42nis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2025

Lexus of Cleveland responded

Thank you for stopping by to leave Metro Lexus a wonderful review of Terry!

March 22, 2025

Dealership Rating
Employee Rating

The Lexus dealership seemed to be very organized and professional with the satisfaction of customers very important. More

by Cleveshirks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Lexus of Cleveland responded

Thank you for recognizing the professionalism and organization at Metro Lexus. We're committed to ensuring our customers' satisfaction, and it's great to hear that reflected in your experience!

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