Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 3

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
331 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

331 Reviews

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331 Reviews of Terry Ramey

December 30, 2025

Dealership Rating
Employee Rating

My Fiancée and I received the best customer service I’ve ever experienced from Terry! She was absolutely amazing from the second we walked in to the second we left the dealership in our new Lexus! She was e More

by TomFord
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Hi Tom! Thank you for sharing your wonderful feedback about Terry and our team at Lexus of Cleveland. We wish you safe travels in your new ride!

December 30, 2025

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Employee Rating

The dealership was amazing. Terry was an amazing help through the whole process. We are extremely happy with our purchase. More

by Buckmanbrianna71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Lexus of Cleveland responded

Congrats on your new car! We'll pass along your kind words to Terry and the team. See you next time at Lexus of Cleveland!

December 08, 2025

Dealership Rating
Employee Rating

Terry is very knowledgeable and professional. She provides excellent insight on all Lexus models. She’s extremely professional and provides excellent customer service More

by betsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein , Peter Mapp

Dec 08, 2025

Lexus of Cleveland responded

Betsy, we're delighted to hear that Terry provided such insightful and professional assistance! Thank you for choosing Lexus of Cleveland and for sharing your feedback. We wish you many safe miles ahead.

December 05, 2025

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Really nice experience ! especially Terry help me a lot. I feel really comfortable shop at lexus of Cleveland. More

by Vivianpapa125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Lexus of Cleveland responded

We love hearing this, thank you for choosing Lexus of Cleveland and highlighting Terry's help. See you next time!

December 05, 2025

Dealership Rating
Employee Rating

This is the fifth Lexus that I've leased from Lexus of Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Clevelan More

by Jlong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger, Tysean Yorke

Dec 05, 2025

Lexus of Cleveland responded

Thank you for sharing your feedback with us! We'll be sure to pass along your kind words to Terry. We hope to welcome you back to Lexus of Cleveland in the future!

December 04, 2025

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I have nothing but good things to say about this dealership, I have always been treated as a rockstar and I am extremely satisfied with the vehicles I have purchased as well as the dealership's cust More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Dec 04, 2025

Lexus of Cleveland responded

Gary, your support means the world to us! Thank you for choosing Lexus of Cleveland and for sharing your fantastic feedback. We hope you enjoy your new ride!

December 03, 2025

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We're thrilled to have joined the Lexus family! Terry, Mike, and team, made the entire experience easy and memorable. More

by Maria.lemon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Dec 04, 2025

Lexus of Cleveland responded

Congratulations and welcome to the Lexus of Cleveland family, Maria! We'll pass along your appreciation to Terry, Mike, and our team. Enjoy the new ride!

October 17, 2025

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Employee Rating

Terry is first class all the way. Always willing to help. Will look for future help from Terry. More

by Tcslater5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara klien

September 29, 2025

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Employee Rating

Terry was professional, informed about the product , helpful, knowledgeable, and answered any and all questions. More

by viktoria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

September 28, 2025

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Employee Rating

I really enjoyed working with Terry and everyone else at Metro Lexus. Their customer service is excellent and so is our car. More

by mvk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , John Mahorcic

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