Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 3

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
327 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

327 Reviews

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327 Reviews of Terry Ramey

December 05, 2025

Dealership Rating
Employee Rating

This is the fifth Lexus that I've leased from Lexus of Cleveland and Terry has assisted me with every single one of them. I love working with her. The team was able to get the car of my dreams to Clevelan More

by Jlong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger, Tysean Yorke

Dec 05, 2025

Lexus of Cleveland responded

Thank you for sharing your feedback with us! We'll be sure to pass along your kind words to Terry. We hope to welcome you back to Lexus of Cleveland in the future!

December 04, 2025

Dealership Rating
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I have nothing but good things to say about this dealership, I have always been treated as a rockstar and I am extremely satisfied with the vehicles I have purchased as well as the dealership's cust More

by gary
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Dec 04, 2025

Lexus of Cleveland responded

Gary, your support means the world to us! Thank you for choosing Lexus of Cleveland and for sharing your fantastic feedback. We hope you enjoy your new ride!

December 03, 2025

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We're thrilled to have joined the Lexus family! Terry, Mike, and team, made the entire experience easy and memorable. More

by Maria.lemon
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura

Dec 04, 2025

Lexus of Cleveland responded

Congratulations and welcome to the Lexus of Cleveland family, Maria! We'll pass along your appreciation to Terry, Mike, and our team. Enjoy the new ride!

October 17, 2025

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Terry is first class all the way. Always willing to help. Will look for future help from Terry. More

by Tcslater5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sara klien

September 29, 2025

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Terry was professional, informed about the product , helpful, knowledgeable, and answered any and all questions. More

by viktoria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller

September 28, 2025

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Employee Rating

I really enjoyed working with Terry and everyone else at Metro Lexus. Their customer service is excellent and so is our car. More

by mvk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke , John Mahorcic

September 26, 2025

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Employee Rating

Terry was excellent at keeping me abreast of how the car I ordered was progressing and worked with me through the numbers of my purchase until I was satisfied. I removed two stars from the dealership as I More

by m3boyer
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
Employee Rating

Collin was the best in helping us get exactly what we wanted. great service,very caring when listening to us ! More

by lisa.anguilano
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire , Tom Brennan, David Weaver

Aug 20, 2025

Lexus of Cleveland responded

Lisa, we're so pleased Collin could help you find just what you were looking for at Metro Lexus. Thank you for sharing your excellent feedback with us!

August 12, 2025

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Employee Rating

The dealership is fantastic. Client focused and runs very well. I was in the specialty/Luxury Retail space for my entire career and this team works well together! Well done VP Pe More

by Tryna K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara, David Weaver

Aug 13, 2025

Lexus of Cleveland responded

Hi Tryna, thank you for sharing your appreciation of the team, especially Peter and Terry! It's awesome to know your experience stood out in such a positive way. We'll pass along your kind words. We’re here if you need anything else in the future. - Metro Lexus

July 27, 2025

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Employee Rating

Metro Lexus is sophisticated, professional, but yet, take care of business. Treat you with respect, like a human being with this large purchase you are about to make. Simon has been one of the best High-En More

by K.E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon Kucharewicz , Tori Grinzinger, Peter Mapp, Candice Thomas, Tysean Yorke

Jul 29, 2025

Lexus of Cleveland responded

Thank you for sharing your experience with Simon and our team! Hearing that you and your mom were treated with care and respect means the world to us. We appreciate your support and look forward to serving you again in the future! Congratulations on your new car, from all of us at Metro Lexus!

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