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Terry Ramey

Overview Reviews (323) Inventory (118)

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Terry Ramey

Terry Ramey | Page 6

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

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5.0

323 Reviews

Overview Reviews (323) Inventory (118)

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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323 Reviews of Terry Ramey

December 22, 2024

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Employee Rating

Everyone I worked with at Lexus was very professional and efficient. Car transfer made easy. efficient. Car transfer made easy. More

by Maryloupalermo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trae Harris, David Weaver

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Dec 23, 2024 -

Lexus of Cleveland responded

Mary, thank you for the great review. We look forward to seeing you again at Metro Lexus!

December 22, 2024

Dealership Rating

Employee Rating

This was our first Lexus purchase. The staff has been very attentive to our needs, especially with regard to the sales person and the specialist who explained the special features and The staff has been very attentive to our needs, especially with regard to the sales person and the specialist who explained the special features and technology. More

by LoisLane

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Michael Gleydura, Tysean Yorke

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Dec 23, 2024 -

Lexus of Cleveland responded

LoisLane, we're delighted to hear that your first Lexus purchase was a positive experience with our attentive team at Metro Lexus. Thank you for choosing us and enjoy all the special features of your new vehicle!

December 16, 2024

Dealership Rating

Employee Rating

Terry was great, extremely helpful in the process of finding my new car. I felt very comfortable working with her. finding my new car. I felt very comfortable working with her. More

by Jsolis6

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 16, 2024 -

Lexus of Cleveland responded

We're delighted to hear that Terry made your car-buying experience comfortable and enjoyable at Metro Lexus. Thank you for sharing this feedback!

December 06, 2024

Dealership Rating

Employee Rating

We had a great experience. Terry was very professional and knowledgeable. The dealership was very clean and had a pleasant atmosphere. Everyone was friendly. Terry was very professional and knowledgeable. The dealership was very clean and had a pleasant atmosphere. Everyone was friendly. More

by Driydmd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Lara, John (Finance)

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Dec 06, 2024 -

Lexus of Cleveland responded

Thank you for sharing your positive experience with us at Metro Lexus! We're delighted to hear that Terry and the team provided a professional and welcoming environment. We appreciate your feedback and look forward to serving you again in the future!

December 01, 2024

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Employee Rating

I had an excellent buying experience with Metro Lexus and Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. Terry. She did a great job and was very professional and communicative. I highly recommend Metro Lexus, Terry and the entire team. More

by jdfasone

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julie Mohridge, Jeff Sustersic

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Dec 03, 2024 -

Lexus of Cleveland responded

Thank you for sharing your positive experience with Terry and the team at Metro Lexus! We're delighted to hear that everything went smoothly, and we appreciate your recommendation. Enjoy your new vehicle!

November 02, 2024

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Employee Rating

Couldn't have asked for a better experience than I had at Metro Lexus + I'm loving my new RX-500h. Thanks! Metro Lexus + I'm loving my new RX-500h. Thanks! More

by iwanaclay

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 04, 2024 -

Lexus of Cleveland responded

Iwana, we're delighted to hear that you had a fantastic experience at Metro Lexus and are enjoying your new Lexus RX 500h! Thanks for choosing us!

November 01, 2024

Dealership Rating

Employee Rating

After initial negative response, when we got to Terry we’re treated like Royalty. Thank you. we’re treated like Royalty. Thank you. More

by Herriott1999

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trae Harris, Julie Mohridge

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Nov 01, 2024 -

Lexus of Cleveland responded

Thanks for the shoutout to Terry from our Metro Lexus team! We appreciate it.

September 30, 2024

Dealership Rating

Employee Rating

This is my third purchase of an RX 350. Service and working with everyone there has always been top notch. Service and working with everyone there has always been top notch. More

by Cmkucera

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trae Harris

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Sep 30, 2024 -

Lexus of Cleveland responded

Thank you for your continued trust in Metro Lexus! We're delighted to hear that our service has consistently met your expectations. Enjoy the new RX 350!

September 27, 2024

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Employee Rating

Terry and the rest of staff were great! This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks yo This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks you all More

by Sllockridge

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cameron Lara

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Sep 27, 2024 -

Lexus of Cleveland responded

Thank you for sharing your positive experience! We're delighted to hear that Terry and the Metro Lexus team made everything smooth and clear. We look forward to welcoming you back in the future!

September 26, 2024

Dealership Rating

Employee Rating

Very nice delivery experience and the RX 350 looked great. Terry Ramey my sales associate was friendly and easy to work with. The agreed upon sales price was very reasonable. I traveled from Pittsbu great. Terry Ramey my sales associate was friendly and easy to work with. The agreed upon sales price was very reasonable. I traveled from Pittsburgh to Cleveland to pick up the vehicle and the purchase experience went very smooth. More

by Teryt123

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Weaver, Tysean Yorke

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Sep 26, 2024 -

Lexus of Cleveland responded

Tery, we're delighted to hear that Terry and the Metro Lexus team made your Lexus RX 350 purchase smooth and enjoyable. Thank you for traveling from Pittsburgh to work with us! Enjoy your new vehicle!

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