Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 7

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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323 Reviews of Terry Ramey

September 25, 2024

Dealership Rating
Employee Rating

This dealership is “out of this world “! I have never had such an easy, comfortable and professional car buying experience. Terry is my “go to” and she has never let me down. I feel like fa More

by Malcolm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Sep 25, 2024

Lexus of Cleveland responded

Malcolm, we're delighted to hear that Terry and the Metro Lexus team made you feel like family! Thanks for sharing your fantastic experience with us. Enjoy your new ride!

September 23, 2024

Dealership Rating
Employee Rating

We are so glad we used Metro Lexus. Everyone we encountered was friendly and excited about the cars they sell. Terry Ramey was responsive and explained the buying process well. Tysean More

by Msg697
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Tysean Yorke

Sep 23, 2024

Lexus of Cleveland responded

Thank you for sharing your wonderful experience at Metro Lexus! We're delighted to hear that Terry and Tysean made the process smooth and enjoyable. Enjoy your new Lexus, and we appreciate your support!

September 22, 2024

Dealership Rating
Employee Rating

Terry Ramey and the entire Lexus family were exceptional! Very first time I ever bought a vehicle where the entire staff welcomed me to see my new car, it was covered and unveiled in front of me and my wife More

by psmjstammi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris, Sarah Klein

Sep 23, 2024

Lexus of Cleveland responded

Thank you for sharing your fantastic experience with us! We're delighted to hear that Terry, Trae, and Sarah made your visit memorable at Metro Lexus. Enjoy the new car, and we appreciate the recommendation!

September 20, 2024

Dealership Rating
Employee Rating

Everyone was very nice. I got helped right away. The dealership was very clean. Terry was very nice. More

by Doc9391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler LaBondano, Ian Lara

Sep 23, 2024

Lexus of Cleveland responded

It is terrific to hear that you had such a positive experience with Terry and our team! Thank you for being a great Metro Lexus customer. Drive safely!

September 18, 2024

Dealership Rating
Employee Rating

Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. More

by Lisa K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper, Michael Gleydura, Adam Poulos, Allison Smith, Jeff Sustersic

Sep 18, 2024

Lexus of Cleveland responded

Lisa, thank you for your loyalty and kind words about Terry and Metro Lexus! We're delighted to have you as a long-time client.

September 18, 2024

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Employee Rating

Terry was awesome! She hooked me up with an awesome new GX and she kept me well informed of the status the entire time. The whole experience was amazing. Metro Lexus More

by Mabiggar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Lexus of Cleveland responded

We're delighted to hear that Terry provided an amazing experience and kept you well-informed throughout the process at Metro Lexus. Enjoy your new Lexus GX, and thank you for choosing us!

August 29, 2024

Dealership Rating
Employee Rating

We had a great experience throughout the car buying process. I would recommend to others. More

by Jsustersic0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris, Jeff Sustersic, David Weaver

Aug 30, 2024

Lexus of Cleveland responded

Thank you for recommending Metro Lexus! We're grateful for your support.

August 10, 2024

Dealership Rating
Employee Rating

I purchased a used car from Metro Lexus and was treated top notch from the salesman to the service manager. They even put the car on a lift for me and assigned a service technician to show me under the car More

by aquavelva
Recommend Dealer
Yes

Other Employees Tagged: Seth Collins , Tom Brennan, Julie Mohridge

Aug 12, 2024

Lexus of Cleveland responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Metro Lexus provided top-notch service and made sure you felt confident in your purchase.

August 01, 2024

Dealership Rating
Employee Rating

A real enjoyable car buying experience. Very nice staff to work with and helpful too. More

by Kirk H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Gleydura, Julie Mohridge, Tysean Yorke

Aug 02, 2024

Lexus of Cleveland responded

Kirk, thank you for this 5-star review of Metro Lexus! We will pass along your kudos to our team. Take care!

July 06, 2024

Dealership Rating
Employee Rating

My husband and I recently purchased a Lexus NX350 from Metro Lexus. Terry, our sales person was very informative and a pleasure to work with. The process to purchase the vehicle was quick and I truly mean More

by Jct527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Jul 08, 2024

Lexus of Cleveland responded

Thank you for sharing your experience! We're delighted to hear that Terry, Tysean, and the rest of our Metro Lexus team made your purchase process quick and enjoyable. Enjoy your new Lexus NX 350!

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