Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 7

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
327 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 11 mos

Industry Experience

40 yrs, 2 mos

Specialties & Trainings

Certified

5.0

327 Reviews

Write a Review

327 Reviews of Terry Ramey

November 01, 2024

Dealership Rating
Employee Rating

After initial negative response, when we got to Terry we’re treated like Royalty. Thank you. More

by Herriott1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris, Julie Mohridge

Nov 01, 2024

Lexus of Cleveland responded

Thanks for the shoutout to Terry from our Metro Lexus team! We appreciate it.

September 30, 2024

Dealership Rating
Employee Rating

This is my third purchase of an RX 350. Service and working with everyone there has always been top notch. More

by Cmkucera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris

Sep 30, 2024

Lexus of Cleveland responded

Thank you for your continued trust in Metro Lexus! We're delighted to hear that our service has consistently met your expectations. Enjoy the new RX 350!

September 27, 2024

Dealership Rating
Employee Rating

Terry and the rest of staff were great! This was special experience! I will be a returning customer. They made the process smooth and I clearly understood everything that went on. Thanks yo More

by Sllockridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Lara

Sep 27, 2024

Lexus of Cleveland responded

Thank you for sharing your positive experience! We're delighted to hear that Terry and the Metro Lexus team made everything smooth and clear. We look forward to welcoming you back in the future!

September 26, 2024

Dealership Rating
Employee Rating

Very nice delivery experience and the RX 350 looked great. Terry Ramey my sales associate was friendly and easy to work with. The agreed upon sales price was very reasonable. I traveled from Pittsbu More

by Teryt123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Tysean Yorke

Sep 26, 2024

Lexus of Cleveland responded

Tery, we're delighted to hear that Terry and the Metro Lexus team made your Lexus RX 350 purchase smooth and enjoyable. Thank you for traveling from Pittsburgh to work with us! Enjoy your new vehicle!

September 25, 2024

Dealership Rating
Employee Rating

This dealership is “out of this world “! I have never had such an easy, comfortable and professional car buying experience. Terry is my “go to” and she has never let me down. I feel like fa More

by Malcolm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan

Sep 25, 2024

Lexus of Cleveland responded

Malcolm, we're delighted to hear that Terry and the Metro Lexus team made you feel like family! Thanks for sharing your fantastic experience with us. Enjoy your new ride!

September 23, 2024

Dealership Rating
Employee Rating

We are so glad we used Metro Lexus. Everyone we encountered was friendly and excited about the cars they sell. Terry Ramey was responsive and explained the buying process well. Tysean More

by Msg697
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, Tysean Yorke

Sep 23, 2024

Lexus of Cleveland responded

Thank you for sharing your wonderful experience at Metro Lexus! We're delighted to hear that Terry and Tysean made the process smooth and enjoyable. Enjoy your new Lexus, and we appreciate your support!

September 22, 2024

Dealership Rating
Employee Rating

Terry Ramey and the entire Lexus family were exceptional! Very first time I ever bought a vehicle where the entire staff welcomed me to see my new car, it was covered and unveiled in front of me and my wife More

by psmjstammi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trae Harris, Sarah Klein

Sep 23, 2024

Lexus of Cleveland responded

Thank you for sharing your fantastic experience with us! We're delighted to hear that Terry, Trae, and Sarah made your visit memorable at Metro Lexus. Enjoy the new car, and we appreciate the recommendation!

September 20, 2024

Dealership Rating
Employee Rating

Everyone was very nice. I got helped right away. The dealership was very clean. Terry was very nice. More

by Doc9391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler LaBondano, Ian Lara

Sep 23, 2024

Lexus of Cleveland responded

It is terrific to hear that you had such a positive experience with Terry and our team! Thank you for being a great Metro Lexus customer. Drive safely!

September 18, 2024

Dealership Rating
Employee Rating

Terry Ramey was awesome. I have been a client of hers for many years as well as Metro Lexus. They are first class. More

by Lisa K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Cooper, Michael Gleydura, Adam Poulos, Allison Smith, Jeff Sustersic

Sep 18, 2024

Lexus of Cleveland responded

Lisa, thank you for your loyalty and kind words about Terry and Metro Lexus! We're delighted to have you as a long-time client.

September 18, 2024

Dealership Rating
Employee Rating

Terry was awesome! She hooked me up with an awesome new GX and she kept me well informed of the status the entire time. The whole experience was amazing. Metro Lexus More

by Mabiggar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2024

Lexus of Cleveland responded

We're delighted to hear that Terry provided an amazing experience and kept you well-informed throughout the process at Metro Lexus. Enjoy your new Lexus GX, and thank you for choosing us!

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