Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 9

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
323 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 9 mos

Industry Experience

40 yrs

Specialties & Trainings

Certified

5.0

323 Reviews

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323 Reviews of Terry Ramey

April 01, 2024

Dealership Rating
Employee Rating

My experience was nothing short of amazing. Terry was awesome and very personable. Thank you so much! More

by Chandric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Apr 01, 2024

Lexus of Cleveland responded

Chandric, we're delighted to know you had an amazing experience with Terry at Metro Lexus. Thanks for the great review!

March 25, 2024

Dealership Rating
Employee Rating

They where very helpful in helping us find the lexus that had all the options my wife was looking for, the suv arrived on the date we were giving .the finance manager was very informative about the adde More

by Brn2ride1671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp, David Weaver

Mar 25, 2024

Lexus of Cleveland responded

We're glad to know you found the perfect Lexus with all the options your wife wanted at Metro Lexus. It's great that our team was able to assist in setting up phone apps and providing useful information about additional coverages. We look forward to serving you again!

March 24, 2024

Dealership Rating
Employee Rating

Working with Terry Ramey and the rest of the staff at Metro Lexus was phenomenal. I would highly recommend them! More

by Ivygantverg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Mar 25, 2024

Lexus of Cleveland responded

Ivy, we're so glad to know you had a phenomenal experience with Terry and the rest of our team at Metro Lexus. Thanks for recommending us!

March 19, 2024

Dealership Rating
Employee Rating

Had never been to a dealership quite as nice as Metro. Felt very welcomed by Terry. Had one of the best experiences in my car buying history. More

by mattramey730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2024

Lexus of Cleveland responded

We're delighted to know you had a great experience with Terry at Metro Lexus! Thanks for the positive feedback and we hope to see you again soon!

March 14, 2024

Dealership Rating
Employee Rating

The dealership was clean and comfortable Terry was friendly and helpful, knowledgeable and friendly I was able to get exactly what I wanted. More

by Frank_dougherty
Sales Price Transparency
Recommend Dealer
Yes
Mar 15, 2024

Lexus of Cleveland responded

Frank, we're glad to know that Terry and our team at Metro Lexus were able to assist you in finding exactly what you wanted. Thanks for the positive feedback!

March 14, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Terry Ramey at Metro Lexus! She made the process so easy and never once pressured me into buying anything. She let me take all the time I need as well (buying a car is a More

by Donnatruong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Lexus of Cleveland responded

Donna, it's fantastic to know that Terry provided you with such a positive experience at Metro Lexus. We're glad she could help make the process of buying your new 2024 Lexus easy and comfortable for you! Thanks so much for recommending us!

March 01, 2024

Dealership Rating
Employee Rating

Dealer was great! Everyone friendly and courteous. The finance person took a great deal of time to explain all the options More

by Buyer
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2024

Lexus of Cleveland responded

We're glad to know you had a positive experience with our team at Metro Lexus! It's important to us that all your finance options are clearly explained. Thanks for the great review!

February 28, 2024

Dealership Rating
Employee Rating

Other dealers should be required to purchase a vehicle from Metro Lexus, incognito. They would then learn how a car buying experience should be. Perfect in every way. More

by kennedyjamesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire , Tom Brennan, David Weaver

Feb 29, 2024

Lexus of Cleveland responded

It's delightful to know you had a 5-star car-buying experience at Metro Lexus. We strive for excellence in every interaction and we appreciate your high praise. Enjoy the ride!

February 07, 2024

Dealership Rating
Employee Rating

Metro Lexus is one of the best dealership I’ve ever dealt with. On entering the dealership you are greeted with a friendly receptionist. Terry our sales person was exceptional. Our car was prepared and re More

by Chester_davidson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo

Feb 07, 2024

Lexus of Cleveland responded

Chester, we're delighted to know that your experience with Terry and the rest of our team at Metro Lexus was memorable. We strive for exceptional service from start to finish! Thanks for sharing this positive feedback.

January 21, 2024

Dealership Rating
Employee Rating

They were a pleasure to work with. Welcoming atmosphere and very helpful. No haggle pricing and not pushy. More

by ap543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Lexus of Cleveland responded

We're delighted to know you had a positive experience with us at Metro Lexus. Our team always aims for a welcoming atmosphere and hassle-free pricing. Thanks for the review!

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