Terry Ramey
Terry Ramey at Lexus of Cleveland

Terry Ramey | Page 10

Lexus Master Certified Sales and Leasing Consultant

Lexus of Cleveland

13600 Brookpark Rd
Cleveland, OH 44135

Contact Me
5.0
326 Reviews

I currently live in Akron, Ohio with my husband. Together, we have 7 children, 2 dogs and a cat! I have been in the car industry for 25 years, 11 of those at Metro Lexus. I love what I do. I purchased my second Lexus from Metro Lexus prior to my employment and was so wow'd by the dealership and my experience, that I knew that this was the place for me! ...driving my fifth Lexus now. Purchasing a new or pre owned vehicle does not have to be a bad experience…You deserve to be treated special too!

Dealership Experience

11 yrs, 10 mos

Industry Experience

40 yrs, 1 mo

Specialties & Trainings

Certified

5.0

326 Reviews

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326 Reviews of Terry Ramey

February 28, 2024

Dealership Rating
Employee Rating

Other dealers should be required to purchase a vehicle from Metro Lexus, incognito. They would then learn how a car buying experience should be. Perfect in every way. More

by kennedyjamesd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Haire , Tom Brennan, David Weaver

Feb 29, 2024

Lexus of Cleveland responded

It's delightful to know you had a 5-star car-buying experience at Metro Lexus. We strive for excellence in every interaction and we appreciate your high praise. Enjoy the ride!

February 07, 2024

Dealership Rating
Employee Rating

Metro Lexus is one of the best dealership I’ve ever dealt with. On entering the dealership you are greeted with a friendly receptionist. Terry our sales person was exceptional. Our car was prepared and re More

by Chester_davidson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jannelle Giacomo

Feb 07, 2024

Lexus of Cleveland responded

Chester, we're delighted to know that your experience with Terry and the rest of our team at Metro Lexus was memorable. We strive for exceptional service from start to finish! Thanks for sharing this positive feedback.

January 21, 2024

Dealership Rating
Employee Rating

They were a pleasure to work with. Welcoming atmosphere and very helpful. No haggle pricing and not pushy. More

by ap543
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Lexus of Cleveland responded

We're delighted to know you had a positive experience with us at Metro Lexus. Our team always aims for a welcoming atmosphere and hassle-free pricing. Thanks for the review!

January 13, 2024

Dealership Rating
Employee Rating

Great people to work with. They go the extra mile to satisfy their customers and I haven’t been disappointed with the service department. Terry is a pleasure to deal with and More

by Dogbreath25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 15, 2024

Lexus of Cleveland responded

We're delighted to know you've had such a positive experience with Terry and our service department at Metro Lexus. We strive for customer satisfaction, so it's great to see that reflected in your review!

December 26, 2023

Dealership Rating
Employee Rating

The dealership is conveniently located. Terry was very friendly and responded quickly to our inquiries. Pricing was fair. More

by Valbandzak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 27, 2023

Lexus of Cleveland responded

We're glad to know you found our location convenient and the service from Terry helpful. Thanks for choosing Metro Lexus. We appreciate your positive feedback!

December 26, 2023

Dealership Rating
Employee Rating

Terry took awesome care of us! !!! She and her team were very responsive to all of our needs. She is very professional and handled all the details with absolute precision. We wi More

by Mcolowu3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Lexus of Cleveland responded

We're so glad to know that Terry and the team at Metro Lexus provided you with such a positive experience! We appreciate your recommendation, and we'll be here for any future needs. Safe travels in your new vehicle!

December 18, 2023

Dealership Rating
Employee Rating

It was such a great experience to be a part of Lexus. Thank you for the service. More

by Pratistha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Lexus of Cleveland responded

The team at Metro Lexus loves seeing great reviews! Thank you, Pratistha!

December 15, 2023

Dealership Rating
Employee Rating

The staff was informative and patient. The setup of the facility was customer friendly and comfortable. More

by Jeffreyloggins7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2023

Lexus of Cleveland responded

Jeffrey, we appreciate your positive feedback about our team and facility at Metro Lexus. We strive to create a comfortable environment for all of our customers, so it's great to know we hit the mark with you!

December 15, 2023

Dealership Rating
Employee Rating

A very pleasant experience from start to finish. Terry R was not only professional but also personable which made us feel comfortable unlike past experiences with other dealers. It made our Lexus RX More

by ckurey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Dec 15, 2023

Lexus of Cleveland responded

We're delighted to know that Terry and TaSean made your Lexus RX 350 purchase a memorable one at Metro Lexus! It's great to see our team could provide you with the comfortable, professional experience we strive for. Enjoy your new ride!

December 12, 2023

Dealership Rating
Employee Rating

Terry was awesome very professional she was attentive to my needs. She knew a great deal about the vehicles. She helped me when I got a nail in my tire. She really cares about the Lexus vehicle that she sel More

by Donisecarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Miller, David Weaver

Dec 12, 2023

Lexus of Cleveland responded

It's wonderful to know that Terry provided you with such exceptional service during your visit at Metro Lexus. We're glad she was able to assist and support you. Thanks for your 5-star review!

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