Thad Langford

I had an okay experience with Bellingham Nissan. I had done my research beforehand, and I would strongly recommend anybody buying / selling a car to do their research. A few things to note: 1) Th I had done my research beforehand, and I would strongly recommend anybody buying / selling a car to do their research. A few things to note: 1) The dealership added "optional" addons to the car, but I despite this not being listing these in the ad, I was forced to pay for them. 2) The trade-in offer I received was insulting. I understand that this is a business, but they offered me $2,400 for a car that they have since listed for $14,000. I came prepared with an all cash off from Carvana and told them they have to match it, which they did. 3) The original loan quote they provided me, was 6.99% for 60 months. They refused to tell me who I would be banking with unless I agreed to buy the car. I had previously been approved for an auto loan through BECU for 5.62% for 60 months. When speaking with BECU, they said that this wasn't needed because they work with this dealership. I don't know why I wasn't offered the same terms at the dealership, and the fact that they wouldn't disclose the lender for the quote they provided me is really sketchy. The employees at the dealership were all friendly, and the dealership was nice enough for the area. I would just strongly recommend anyone looking to buy or trade in a car do their due diligence first More

by Tyler Silver Verified Customer Verified Customer

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Dealership seem like it’s the typical dealership that gives you different numbers on the computer and phone and when you get in there, all the numbers are so much different. Preferred dealerships that ar gives you different numbers on the computer and phone and when you get in there, all the numbers are so much different. Preferred dealerships that are upfront about the numbers. And the runaround about trade-in value and savings of tax. They tell you to trade in because you’re gonna save on tax and then they look at it as some kind of discount. Then they change the numbers on you. Being straightforward is the best! More

by MICHAELCLARK60 Verified Customer Verified Customer

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Salesguys were nice enough but the entire experience has been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a been a headache. I'm an out-of-state buyer. They had the vehicle listed for a fair price so I really didn't haggle much on the price. We agreed on a price and I traveled to Bellingham to complete the purchase. When I got there, additional fees were sprung on me for being from out-of-state and then they initially refused to fill the gas tank on the car being purchased. I was told, "We sell cars, not gas". Yes, I realize that fact but it's a courtesy for your customers. Next I was told they weren't going to handle the license and registration despite charging me $600 to do so. Whatever. I went back to my home state DMV and was told that I could not do it myself and that my lienholder would need to submit it. Fine... except that they took the money to do the work and my bank wasn't going to fund the loan until they agreed to handle the titling or refunded the money they charged. They agreed to file the paperwork but communication after the fact has been rough. I've had to hunt them down to get any answers and it has been difficult to actually get ahold of them when I call. When the woman who handles the titling finally called me back yesterday, I was told that even if my paperwork doesn't process before my trip permits end, it's okay because I won't get pulled over for having an expired trip permit. Will she be paying my ticket for the delay if I do? Overall, the deal on the vehicle was pretty good. They did eventually agree to fill the gas tank for my trip home. I suppose I will eventually get my registration and plates. It's just been a frustrating experience and I will likely never use them for another purchase. Having gone through many other dealerships that have a bit more focus on customer satisfaction, it blows my mind that these jokers think so little of the people funding their commissions. More

by JC Verified Customer Verified Customer

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The purchase process was relatively quick and I do appreciate Michael setting up my phone to the radio. appreciate Michael setting up my phone to the radio. More

by arleen Verified Customer Verified Customer

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Mike did a good job convincing me the EV was not lacking anything except noise. Been happy so far. Interestingly one of my insured customers but the truck I traded in- because they called me to add to their anything except noise. Been happy so far. Interestingly one of my insured customers but the truck I traded in- because they called me to add to their policy on Monday this week. More

by dakaiser2017 Verified Customer Verified Customer

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Excelente servicio y muy buena atencion me atendieron muy bien muy buena la atencion recomendadod bien muy buena la atencion recomendadod More

by anaamaya067 Verified Customer Verified Customer

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Dealer ship would not respond or help with hidden issues, finance guy told us Gap was included in loan and didn't disclose price of $999.00 and didn't give us any of the paperwork that breaks down the loan. finance guy told us Gap was included in loan and didn't disclose price of $999.00 and didn't give us any of the paperwork that breaks down the loan. Also didn't go over added warranty just added it to the loan without going over options. We are very honest people and just feel this dealership was not the same. More

by welsh_salenna Verified Customer Verified Customer

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I ended up purchasing a used Chevy Trax, I have come to find out the dealership sold me a car with issues they " Bellingham Nissan" covered up. The car had an exhaust completely dislocated causing a code f find out the dealership sold me a car with issues they " Bellingham Nissan" covered up. The car had an exhaust completely dislocated causing a code for a bad catalytic converter the code was erased and not repaired disclosed. Bellingham Nissan gave me an inspection report with several issue as simple as an air cleaner and they would not repair or replace, to me this is bad business and this business I will never recommend. At the very least sell a used car that people don't have to immediately spend more money on like I did, all they do is turn and burn. I called and asked for help with these matters only to be turned away, just another shady dealership stay away. More

by gnsjanson Verified Customer Verified Customer

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Very good communication with Alex our Sales Rep. Alex was very accommodating. Thank you very much. Alex was very accommodating. Thank you very much. More

by Emagnussonn Verified Customer Verified Customer

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Jay was the best! Very personable and answered all our questions. 10 out of 10. Very personable and answered all our questions. 10 out of 10. More

by malong86 Verified Customer Verified Customer

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