Thad Langford

Dealer ship would not respond or help with hidden issues, finance guy told us Gap was included in loan and didn't disclose price of $999.00 and didn't give us any of the paperwork that breaks down the loan. finance guy told us Gap was included in loan and didn't disclose price of $999.00 and didn't give us any of the paperwork that breaks down the loan. Also didn't go over added warranty just added it to the loan without going over options. We are very honest people and just feel this dealership was not the same. More

by welsh_salenna Verified Customer Verified Customer

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I ended up purchasing a used Chevy Trax, I have come to find out the dealership sold me a car with issues they " Bellingham Nissan" covered up. The car had an exhaust completely dislocated causing a code f find out the dealership sold me a car with issues they " Bellingham Nissan" covered up. The car had an exhaust completely dislocated causing a code for a bad catalytic converter the code was erased and not repaired disclosed. Bellingham Nissan gave me an inspection report with several issue as simple as an air cleaner and they would not repair or replace, to me this is bad business and this business I will never recommend. At the very least sell a used car that people don't have to immediately spend more money on like I did, all they do is turn and burn. I called and asked for help with these matters only to be turned away, just another shady dealership stay away. More

by gnsjanson Verified Customer Verified Customer

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Very good communication with Alex our Sales Rep. Alex was very accommodating. Thank you very much. Alex was very accommodating. Thank you very much. More

by Emagnussonn Verified Customer Verified Customer

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Jay was the best! Very personable and answered all our questions. 10 out of 10. Very personable and answered all our questions. 10 out of 10. More

by malong86 Verified Customer Verified Customer

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Great sales staff, finance department sucks and will employ shady practices like changing price from sales floor. They tried adding 3000 dollars on top of salesperson quoted price employ shady practices like changing price from sales floor. They tried adding 3000 dollars on top of salesperson quoted price More

by tdbell123 Verified Customer Verified Customer

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Chanel was great. The finance ruined the deal by adding in charges that I said no too. Also giving a verbal quote on extended warranty and charged a different amount o The finance ruined the deal by adding in charges that I said no too. Also giving a verbal quote on extended warranty and charged a different amount on paperwork. We had to go back to resign the incorrect paperwork. Management said the paperwork was correct, it wasn’t and no apology was given. Also, I bought an AWD car. The dealership only replace 1 tire. You can do that on an AWD car, it can ruin the drive train. Also the car had an awful smell to it, which they tried to hide instead of taking care of the problem with an ozone machine. More

by hdbear95 Verified Customer Verified Customer

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Amazing experience, I told them what car I wanted, and that’s what I got that’s what I got More

by luvmykids4809 Verified Customer Verified Customer

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Good job answering my questions, helping me understand the features, etc. Clean and comfortable dealer. the features, etc. Clean and comfortable dealer. More

by Davidmlaws Verified Customer Verified Customer

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I absolutely LOVED the customer service! The other dealer I was working with was extremely high pressure but Chanel actually listened to what I wanted. I didn't have time for a test drive The other dealer I was working with was extremely high pressure but Chanel actually listened to what I wanted. I didn't have time for a test drive on my first visit, but she helped me narrow my interest down to three cars. When I came back for the test drive she had the three lined up so I was able to compare them and choose the one that best matched my needs. As soon as I sat in the driver's seat, I knew that I had made the right choice. I love, love, LOVE my new car!! More

by rushlady0464 Verified Customer Verified Customer

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I was able to test drive several vehicles to find the best one for me. best one for me. More

by roswellcline Verified Customer Verified Customer

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