Thomas Carrino
Thomas Carrino at Prestige Toyota of Ramsey
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Thomas Carrino | Page 2

Service and Parts Director

Prestige Toyota of Ramsey

1096 NJ-17
Ramsey, NJ 07446

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3.1
16 Reviews
3.1

16 Reviews

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16 Reviews of Thomas Carrino

April 25, 2023

Dealership Rating
Employee Rating

After almost 6months and 4 paint jobs the car finally looks good..GM Patel and Tom carino from service are horrible managers they need to take costumer service classes and call back classes cause they d More

by ginodpaoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeffrey Cicero

Apr 26, 2023

Prestige Toyota of Ramsey responded

Thank you for the business. We are glad you were happy with the paint job. Auto Body shops are outside vendors and not administered by the Prestige Toyota of Ramsey. If you have any further questions or concerns, please feel free to reach out. Thank you.

April 21, 2023

Dealership Rating
Employee Rating

Tom and wayne helped me out so much with my car top notch service ABOVE and beyond service thanks guys More

by jnunez42793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: WAYNE SCHNEIDER

Apr 21, 2023

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars and Tom and Wayne were so helpful with your needs.

February 24, 2023

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Employee Rating

My experiences at the dealership have always been very positive. Everyone is very friendly, helpful and always professional. I have recommended this dealership to friends and family. More

by PATTYTHOMASMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

February 08, 2023

Dealership Rating
Employee Rating

Disrespectful management specifically Tom in the service department who Yelled at me in his office with the door wide open More

by Ashley.n.gravina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: WAYNE SCHNEIDER

Feb 09, 2023

Prestige Toyota of Ramsey responded

Ashley, we apologize for your experience. We do not want any of our customers to feel that way. When you have some additional time, please reach out to Harshal Patel at hpatel@dchusa.com to continue the conversation we were having that day so that we could rectify the situation.

January 19, 2023

Dealership Rating
Employee Rating

Very professional. Customer oriented. Wayne was very informative and knowledgeable. I will definitely recommend you to others. More

by ajsbuddy1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: WAYNE SCHNEIDER

Jan 20, 2023

Prestige Toyota of Ramsey responded

It's really great to hear that Wayne was very informative and knowledgeable. We're so glad to know that you're willing to recommend our dealership, thanks!

January 14, 2023

Dealership Rating
Employee Rating

Car took more time than expected and caused a lot of rescheduling to be done in our home. More

by GINA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caroline Siderias, Jeffrey Cicero, WAYNE SCHNEIDER, Elena O'Hair , Glenn Morato, Homam "Sal" Salahi

Jan 16, 2023

Prestige Toyota of Ramsey responded

Thanks for your feedback and for bringing this to our attention.

2

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