Thomas Casey
Thomas Casey at MotorWorld Acura

Thomas Casey | Page 6

Brand Manager

MotorWorld Acura

150 Motorworld Dr., Suite 1
Wilkes-Barre, PA 18702

4.7
72 Reviews
4.7

72 Reviews

Write a Review

Dealership Experience

27 yrs

Industry Experience

27 yrs

72 Reviews of Thomas Casey

December 12, 2020

Dealership Rating
Employee Rating

Very disappointed. Went in perfectly ready to buy a new SUV. They were so bad at putting together a deal and even attempting to negotiate in good faith that I went to another brand that day and happily pic More

by MJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 14, 2020

MotorWorld Acura responded

Thank you for your feedback about MotorWorld Acura. We take every review seriously and would like to respond directly to you. Unfortunately, we cannot determine your contact information under the moniker “MJH”, and as a result, we are unable to locate your record. We ask that you please contact our Customer Relations Manager, Shelley Puzzetti, at Spuzzetti@MotorWorldGroup.com or 570.820.6962 to discuss your experience. Thank you.

September 08, 2020

Dealership Rating
Employee Rating

My wife and I purchased a new MDX several months ago. Working with Mike S and Tom Casey was a pleasure. They made a deal happen for us and we couldn't be happier! Tom made the numbers work and gave us More

by Kim & Kevin C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sabulski

Sep 10, 2020

MotorWorld Acura responded

Kim, are so happy to read such a great review about MotorWorld Acura!

August 29, 2020

Dealership Rating
Employee Rating

Recently leased my 3rd MDX from MotorWorld and continued to work with Dustin and Tom. Dustin did a great job with checking all of my options and helping me make the best choice..he was courteous and friendl More

by lmmoody77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hettrich

Aug 31, 2020

MotorWorld Acura responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

August 29, 2020

Dealership Rating
Employee Rating

This was my second Aucra MDX with Motorworld and Tom was so polite, knowledgeable and super easy to work with! He made the experience pleasurable! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karissa Wagner

Aug 31, 2020

MotorWorld Acura responded

Amy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

March 23, 2020

Dealership Rating
Employee Rating

I have been leasing through MotorWorld and Acura/Honda for approximately the past 20 years. This most recent experience was the best yet. Great people! More

by lbarletta
Recommend Dealer
Yes

Other Employees Tagged: Joshua Husted, Karissa Wagner

Mar 26, 2020

MotorWorld Acura responded

Lbarletta, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 27, 2020

Dealership Rating
Employee Rating

I went to MotorWorld from New York probably because I am from PA. When we entered the showroom, we were met by Tim Coulter whom we immediately liked because of his friendliness, helpfulness, professionalism More

by Tricia
Recommend Dealer
Yes

Other Employees Tagged: Tim Coulter, David Destefano

Mar 01, 2020

MotorWorld Acura responded

Tricia, thank you so much for your feedback! Tim and our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing MotorWorld Acura!

February 17, 2020

Dealership Rating
Employee Rating

Great Service ------Again Back to MotorWorld Acura again which resulted in another fantastic lease deal. We worked with another outstanding sales guy, Dustin Hettrich, a very More

by Paul.Wolfe5
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hettrich, Mark in Finance for explaining all the options regarding the sale, thanks Mark!!

Feb 19, 2020

MotorWorld Acura responded

Paul, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Acura so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 24, 2019

Dealership Rating
Employee Rating

Great experience I went to Motorworld Acura knowing exactly what I wanted and George and Tom found it for me. The whole process was incredibly easy and stress-free. More

by Ksween1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Thomas

Nov 25, 2019

MotorWorld Acura responded

Congratulations on your new vehicle! We're thrilled you found George and Tom knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2019

Dealership Rating
Employee Rating

Efficient and helpful Responsive to customer's needs and preferences re new car transaction. Delivered vehicle when they promised and were helpful with orientation to new More

by annsmith126pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Thomas

Nov 19, 2019

MotorWorld Acura responded

Annsmith126pa, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, MotorWorld Acura

October 24, 2019

Dealership Rating
Employee Rating

Excellent customer relations Both Tom and Dustin went out of their way to greet and work with us to find the vehicle, packages and financial deal which allowed us to purchase a 20 More

by P&S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Coslett, Dustin Hettrich

Oct 29, 2019

MotorWorld Acura responded

Congratulations on your new vehicle! We hope to be of service to you again! Take care!

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