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Thomas Chausse
Thomas Chausse at Ira Lexus Danvers

Thomas Chausse

Product Specialist

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.9
17 Reviews
4.9

17 Reviews

Write a Review

17 Reviews of Thomas Chausse

August 22, 2025

Dealership Rating
Employee Rating

Great looking dealer beautiful layout feel like homie every car look clean and organize mouthy volatility more option More

by tee1hour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Sorena Choum, Mike Coco, Kal Dabliz, Oltion Gjimara, Elliot Honig, Micaela Stoico, Gene Porzio, Michael (Mike) Carbone

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Aug 24, 2025

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 21, 2025

Dealership Rating
Employee Rating

The service repair charges are high , the buyer coverage of one year for a 60,000 thousand dollar vehicle is lacking confidence in your equipment/vehicle supposed superiority as advertised. More

by Jwillette
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael (Mike) Carbone

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Aug 24, 2025

Ira Lexus Danvers responded

We appreciate the candid feedback, the complimentary services have been with Lexus from the start in 1989 and we maintain our service heritage to our customers over the years. Unfortunately input costs have risen and we do our best to maintain competitive pricing within the industry in our market. We do have monthly specials that are sent out to our guests, if you would like to be added please let us know and we will be sure you receive them. Please reach out to our service director, Rick Chase, rchase@group1auto.com. Willy Moy General Manager

April 30, 2025

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Employee Rating

I had a fantastic experience at Ira Lexus Danvers The staff was welcoming and genuinely helpful More

by emmamaina83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sorena Choum, Kal Dabliz, Jeffrey Hernandez, Elliot Honig, Gene Porzio , Alex Baker

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May 02, 2025

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

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Employee Rating

Committed to great customer service and help work with me regarding price and efficiency. Very communicative with VM and txt and email More

by CB Joye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2025

Ira Lexus Danvers responded

Hi Joye, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Dealership Rating
Employee Rating

My experience was more than excellent! I would highly recommend this dealership to everyone! I was treated very well and respected More

by -
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Sorena Choum, Mike Coco, Kal Dabliz, Oltion Gjimara, Jeffrey Hernandez, Elliot Honig, Gene Porzio, Michael (Mike) Carbone

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Mar 14, 2025

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

February 18, 2025

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Employee Rating

The best location to shop your dream car , I have been help by John Ponce highly recommendation to him More

by Tung Truong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sorena Choum, Kal Dabliz, Jeffrey Hernandez, Gene Porzio

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Feb 21, 2025

Ira Lexus Danvers responded

Hello Tung, thank you for your kind review; we are happy to pass along your comments to John here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

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Employee Rating

The transaction was friendly, easy and quick. I would recommend IRA Lexus to anyone who asked. More

by wezell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sorena Choum, Mike Coco, Kal Dabliz, Oltion Gjimara, Jeffrey Hernandez, Elliot Honig, Micaela Stoico, Gene Porzio, Michael (Mike) Carbone , Jason Piazza

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Feb 12, 2025

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2025

Dealership Rating
Employee Rating

Good service and good understanding. Also I have been doing great and happy to found that dealer. More

by alcide.ronaldo19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sorena Choum , Jaime De La Cruz, Mark Gordon, John Ponce, Joel Purdham, Jack Williams

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Jan 19, 2025

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2024

Dealership Rating
Employee Rating

Tom was wonderful! Asked him to work with my brother-in-law on buying the car and he said no problem 😊 More

by MChiodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 20, 2024

Ira Lexus Danvers responded

Congratulations on your new vehicle! We're thrilled that Tom provided you with a wonderful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 09, 2024

Dealership Rating
Employee Rating

Excellent customer service. From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next More

by Patricemdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Mike Coco , Liz Berkman, Abraham Guillen, Mark Mclean, Carol Sarkisian, Mike Walsh

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Apr 12, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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