Thomas Clark | Page 52

I did brag about Toyota for the first couple of years from when I got my car in 2016. I noticed that I was treated differently after the first couple of times from going there. I assumed because the car from when I got my car in 2016. I noticed that I was treated differently after the first couple of times from going there. I assumed because the car was purchased outright with no payments. The car wash and vacuuming after my 6 month check up seemed to get half assed done. Then one of the times the guy charged me when I was told it would always be complimentary everytime I got my car serviced. I watched him put the money in his pocket. I even asked if I should pay inside although I'd never been charged before. He said no and that he will take it in as I was leaving. I heard since then that the guy was not supposed to charge me. Then I had an appointment at Toyota recently that someone forgot to put in the computer. After going there and waiting in line at the service department, I had to reschedule because they couldn't find where I was supposed to have the appointment. I've gone back since then to get my oil changed and tires rotated. I was given a one time car wash voucher to use another time because the car wash wasn't working supposedly. I don't know who to trust there now. I have a new guy in the service department now. Hopefully things will get better. More

by DALLAS.STAR Verified Customer Verified Customer

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Everyone is so nice and helpful. It is a great place to do business. The collision center was great and Steve was very informative. My car was ready when they said it would be and I was given updates. Than do business. The collision center was great and Steve was very informative. My car was ready when they said it would be and I was given updates. Thanks More

by west3737 Verified Customer Verified Customer

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Good service. It just took like 1 hour 30 minutes. I would like a quicker service. Also, the price was really high. I'd like cheaper services. would like a quicker service. Also, the price was really high. I'd like cheaper services. More

by wole Verified Customer Verified Customer

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My service advisor today was Thomas Clark. I would like to give him the best rating possible, as he took perfectly good care of my needs and was courteous and kind. I have also dealt with Thomas in the pas to give him the best rating possible, as he took perfectly good care of my needs and was courteous and kind. I have also dealt with Thomas in the past, when bringing my daughters Prius in for service. Thomas always is professional and pleasant to deal with. When my daughter has needed to bring her car in herself, she always says that Thomas takes good care of her as well. More

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Good service professional. High priced on service. Service advisor Thomas Clark is very good. Service department (the physical building and setup are way outdated. Very little room. Dangerous maneuver Service advisor Thomas Clark is very good. Service department (the physical building and setup are way outdated. Very little room. Dangerous maneuvering areas. More

by scott.dowling Verified Customer Verified Customer

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Andrew was such a sweetheart he helped me through everything and he went above and beyond to help me in truly satisfied with my visit and I will look forward to coming back everything and he went above and beyond to help me in truly satisfied with my visit and I will look forward to coming back More

by GBOLLOTTA Verified Customer Verified Customer

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I been there twice and both of the people that had help ,,they are so nice with great customer service I like that I have another company warranty but I prefer you guys Dealer first and better when f ,,they are so nice with great customer service I like that I have another company warranty but I prefer you guys Dealer first and better when feel comfortable More

by Franklin German Verified Customer Verified Customer

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Very quick check up process - rotated my tired for 5000 mile visit. Really appreciated Tom showing me how to operate my cruise control. A bit surprised a free car wash did not occur! Quick Lane always mile visit. Really appreciated Tom showing me how to operate my cruise control. A bit surprised a free car wash did not occur! Quick Lane always washed my car! More

by regbare Verified Customer Verified Customer

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was very disappointed I brought the 2015 Prius for a safety recall they said to my wife it needed tires no offer of putting the spare on just told it tires not that she had a tire separated in which she safety recall they said to my wife it needed tires no offer of putting the spare on just told it tires not that she had a tire separated in which she made it 15 miles of 30 miles to our house! Called me to come get her she was afraid to drive it home. I drove it home and found to sensor lites came on I put the spare on and got new tires and lites didn’t go out so I brought it back to Toyota and they informed me I would have to pay $400 for them to fix it. Because the tire separation was the cause not your service dept. as they gave me the paperwork from the last visit I say xxxxxxxxx. Thanks for nothing More

by Dollar1 Verified Customer Verified Customer

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Everyone is great at Toyota Daytona Beach, Florida! Excellent service! I had a recall part that needed replaced, Daytona Toyota contacted me! Did the work at no charge and even gave me a loaner car for Excellent service! I had a recall part that needed replaced, Daytona Toyota contacted me! Did the work at no charge and even gave me a loaner car for the time my car was being worked on! I love my 2019 Toyota Highlander! More

by ROXYKOS2 Verified Customer Verified Customer

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