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Thomas Clark
596 Reviews
I HAVE BEEN IN THE CAR BUSINESS FOR OVER 15 YRS. I STARTED AS A SERVICE PORTER, MOVED TO DETAIL FOR 1YEAR BECAME A DETAIL MANAGER, WAS A DETAIL MANAGER FOR 7YEARS, MOVED TO SALES DID CAR SALES FOR 6 YEARS DID FLOOR SALES AND INTERNET MANAGER.I HAVE TRAINING FROM DISNEY, RITZ-CARLTON,AND BERKSHIRE HATHAWAY. I STARTED IN SERVICE IN JULY/ 2019 AFTER A FEW YEARS OUT OF THE CAR BUSINESS. I HAVE A BEAUTIFUL SON THAT IS MY WHOLE WORLD. I ENJOY THE OUT DOORS, FISHING, 4 WHEELERS, COOKOUTS, BEACH AND POOL DAYS, AND BEING WITH LOVED ONES. I WAS BORN IN LEXINGTON, KY BUT HAVE LIVED IN VARIOUS PARTS OF FLORIDA SINCE I WAS 6 YRS OLD
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596 Reviews of Thomas Clark
August 20, 2020
Without an appointment (sorry about that) I had to go in because of a problem with my beloved Rav4. Thomas was the service rep. He was so understanding and helpful. There were a few things wrong, but he because of a problem with my beloved Rav4. Thomas was the service rep. He was so understanding and helpful. There were a few things wrong, but he worked with us to quickly fix my problems. We are so appreciative of Thomas, the service he provided, and the attention to detail to make sure our car is in great running condition again. More
by MYMARBIL
Verified Customer
August 20, 2020
As In the past year, Karen helped me out and explained to me what was needed in the service record. She is always Courteous,Professional And thorough. I never get to see the mechanics that work on my car, bu me what was needed in the service record. She is always Courteous,Professional And thorough. I never get to see the mechanics that work on my car, but they are the best! Thank you for taking care of me and my 2018 Camry. Still loving it More
by AMWRIGHT7
Other Employees Tagged: Scott Crocker, Steve Robinson, Angel Otero , James Brady, Tanya Kays, John L'Heureux, Andrew Mofield, Cio Montalvo, Karen Shank, Garron Fallon
August 07, 2020
Over all experience was good, however the service department needs an IT person to come in and verify / correct all the contact information. Business cards say one thing and actual experience says s department needs an IT person to come in and verify / correct all the contact information. Business cards say one thing and actual experience says something else. Service techs couldn’t call out, needs to be fixed ASAP especially with what going on. Shuttle service was excellent, Denis was very efficient and great conversation. More
by proben
August 07, 2020
Had to wait though I had an appointment. Service manager Had to wait though I had an appointment. Service manager allotted my slot to someone else. Service completed seems satisfactory but appointment needs Had to wait though I had an appointment. Service manager allotted my slot to someone else. Service completed seems satisfactory but appointment needs to be honored. More
by Aviator
August 06, 2020
Service was fast! Clean! I would never take my vehicle to another dealership for service again! They have a shuttle that can take you up to the mall to get some food while you wait! Love this place! another dealership for service again! They have a shuttle that can take you up to the mall to get some food while you wait! Love this place! More
by garymikecoombs
Other Employees Tagged: Scott Crocker, Steve Robinson, John Murray , James Brady, Michael Coombs, Tanya Kays, Andrew Mofield, Cio Montalvo, Karen Shank
August 01, 2020
I was very pleased with the service from Thomas and Marie. They were both very knowledgeable in their respective fields. It seemed as tho you have a very nice crew there. Everyone is polite and helpfu Marie. They were both very knowledgeable in their respective fields. It seemed as tho you have a very nice crew there. Everyone is polite and helpful. More
by POPPYPATJB
Other Employees Tagged: Marie loaner car
August 01, 2020
check up fast service very friendly always send out reminders of anything to do with your car which I love they are very good at keeping people informed fast service very friendly always send out reminders of anything to do with your car which I love they are very good at keeping people informed More
by GUSLERFATBOY
July 27, 2020
Corolla recall I brought my mother's car in for a recall on Saturday July 25, 2020. Was told about 1-1/2 hours for the repairs and also wanted the manual trunk rele I brought my mother's car in for a recall on Saturday July 25, 2020. Was told about 1-1/2 hours for the repairs and also wanted the manual trunk release repaired. I received no call when the car was ready, I returned 2-1/2 hrs later and the car was ready. Trunk release issue was not repaired or looked at. Had to wait to get an estimate on trunk release repair from mechanic. Plastic side panels on console fell off while driving the car home, had to put them back on myself. Poor level of conscientiousness by service staff. More
by bates801
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