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Thomas Darby
605 Reviews
Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
14 yrs, 1 mo
Specialties & Trainings
Subaru Certified
605 Reviews
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605 Reviews of Thomas Darby
January 14, 2023
Thomas Darby is a fantastic person. This is the second car we have bought from him. I remembered his name after 5 years and wanted the same kind helpful person to walk me through look This is the second car we have bought from him. I remembered his name after 5 years and wanted the same kind helpful person to walk me through looking, ordering and purchasing a car. Thank you, Maria Bailey More
by Maria8982
Other Employees Tagged: Darien Humbert , The finance man was fantastic. I am so sorry I can not remember his name. Darrien was a fantastic teacher on how to use the stuff I will be back for more lessons
January 02, 2023
No pressure sales team, super comfortable environment. They were so laid back when we went in, took the time to answer all our 1 million questions, never tried to upsell us on anything. Great experience They were so laid back when we went in, took the time to answer all our 1 million questions, never tried to upsell us on anything. Great experience. More
by HLN
December 27, 2022
Tom was really easy to talk, same goes for all the specialist and representatives we met today. You can really tell they try to go above and beyond to provide their customers a good experience. specialist and representatives we met today. You can really tell they try to go above and beyond to provide their customers a good experience. More
by Carol
Other Employees Tagged: Kevin Landers
December 22, 2022
Honestly, best experience in a dealership that I have had. Smooth transaction and made me feel not pressured. Highly recommend and ask for Darby! had. Smooth transaction and made me feel not pressured. Highly recommend and ask for Darby! More
by Jake S.
Other Employees Tagged: Gary Cushing
December 18, 2022
All of the staff was attentive to us and ensured we were comfortable. Always offered drinks or snacks while we waited. Sales people were respectful and didn’t pressure us at any point which was greatly appr comfortable. Always offered drinks or snacks while we waited. Sales people were respectful and didn’t pressure us at any point which was greatly appreciated. Relaxed environment overall. Darby was a huge help and made the car buying experience chill and easy without pressing too hard to make a sale. He was honest and fair about giving opinions on certain upgrades and performance of different trims. Allowed me to make the best decision when buying a car. More
by alfredserventi
Other Employees Tagged: Brent Beck
December 14, 2022
They care about the customer and their needs much more than a typical dealership. They work extremely hard to make sure you get a great car and a great deal - both tailored to your needs. I worked with Th than a typical dealership. They work extremely hard to make sure you get a great car and a great deal - both tailored to your needs. I worked with Thomas Darby who was excellent in every way. I was extremely impressed by his dedication, professionalism, responsiveness, and problem solving skills. He went above and beyond to ensure I had the best possible experience and a deal that fit my needs. More
by Julian
Other Employees Tagged: Marc Dicino, Brent Beck , Mark Harper, Darren
December 14, 2022
Kept me informed as stock on hand changed without being aggressive. No one was pushy. Very clean & friendly. aggressive. No one was pushy. Very clean & friendly. More
by I don't have a screen name
Other Employees Tagged: Brent Beck
December 11, 2022
I had an amazing experience with Subaru superstore and specially work with Mr Thomas Darby. Made the whole car buying experience super easy. I’m very happy with my car! specially work with Mr Thomas Darby. Made the whole car buying experience super easy. I’m very happy with my car! More
by MichaelBui
December 09, 2022
Genuine, Honest, Knowledgeable, Communicative, Responsive, Caring, and Personable . . . . Tom Darby is all of these things, and is a pleasure to work with. I had saved his name and contact informa Responsive, Caring, and Personable . . . . Tom Darby is all of these things, and is a pleasure to work with. I had saved his name and contact information from several years ago when he helped with his time, energy, and Subaru knowledge, even knowing we couldn't purchase at that time . When I was ready to explore a purchase, I was so glad he was still there. He was just as helpful, sincere, and sharp as I had remembered, and I drove from the other end of the Valley to work directly with him. I highly recommend working with him for your car buying experience. More
by CG-Blues
Other Employees Tagged: Gary Cushing
