Thomas Darby | Page 20

Darby made this the best car buying experience. Due to the recent shortage in new cars, I had to order my new Crosstrek. Darby explained everything and kept in communication throughout the wait. Wh Due to the recent shortage in new cars, I had to order my new Crosstrek. Darby explained everything and kept in communication throughout the wait. When it came time to pick it up, I was only in the dealership about an hour. And the car is perfect. More

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It was great to work with Thomas Darby. He made the buying experience enjoyable from start to finish He made the buying experience enjoyable from start to finish More

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Darby was very helpful, and got me exactly the vehicle I was looking for! Thanks! was looking for! Thanks! More

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I got into an accident that totaled my previous 2015 Forester. At Subaru Superstore, I felt like I was appreciated and Darby took good care of us! He listened to what we wanted, and shared our excitemen Forester. At Subaru Superstore, I felt like I was appreciated and Darby took good care of us! He listened to what we wanted, and shared our excitement for a new car. He was extremely knowledgeable about the differences from a 2015 Forester to the new 2022 model. He remembered things about us and was not pushy by any means unlike previous car salesman I have dealt with. I would recommend Darby to anyone looking to buy a Subaru at Subaru Superstore in Chandler. More

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Darby was very knowledgeable as well as delivered a stress free auto buying experience. The dealership was clean and customer service driven! In addition, the dealership is very involved with supportin stress free auto buying experience. The dealership was clean and customer service driven! In addition, the dealership is very involved with supporting a non profit foster children organization. Impressive!! More

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Tom Darby made our experience easy and worry free! Due to the current vehicle shortage, we prepared to have to make sacrifices on what we wanted. We went to a of the major car dealerships and were tol Due to the current vehicle shortage, we prepared to have to make sacrifices on what we wanted. We went to a of the major car dealerships and were told we could pick between one or two cars, some had premiums. Subaru was amazing! We got to pick exactly what we wanted, even the color! Darby went above and beyond and even let us check out his personal Subaru when the one we wanted wasn't currently on the lot. He made the entire process so easy, was very knowledgeable and made our first experience with Subaru one that will keep us coming back! More

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Darby is knowledgeable, patient, fair-minded and doesn't use any of "those sales guys" bs. He did such a great job helping my friend buy her Forester that I decided to switch from my VW to a Legacy. I liked use any of "those sales guys" bs. He did such a great job helping my friend buy her Forester that I decided to switch from my VW to a Legacy. I liked working with him and he helped me find the best way to unload my current car and make a fair deal on the new one. Couldn't be happier with the service or experience. Finance was great, easy to work with and very transparent. Never felt like I was being suckered into anything. The last minutes was spent with the delivery specialist who also did a great job going over the features and different screens. Highly recommend this dealership and Darby in particular. More

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This has been an amazing experience from start to finish, picking my car. Darby was absolutely wonderful at listening to my needs and tailoring my requests to get the best car for my family lifestyle. He is picking my car. Darby was absolutely wonderful at listening to my needs and tailoring my requests to get the best car for my family lifestyle. He is a great father, family man and that integrity, pride and humbleness shines through in the guided car purchasing process. He made me feel comfortable and allowed me to ask clarifying questions to understand the process from start to finish. He shared his personal phone number to allow me the opportunity to text when I had a question or concern. He kept me updated on the the arrival of my car in real time. I was allowed to change my mind once I realized the the first car I chose was not as good a fit, no stress. He suggested a different model based on my needs and we proceeded from there. We stayed within my budget and made this process seem easy and fun. I couldn’t be happier with the results!!! I would definitely purchase another Subaru from Chandler and would personally request Darby person to go through this process with. I have owned a Subaru for over 5 years and I won’t buy another brand because of the quality and dependability of the products. Again it was an absolute pleasure working with Darby and the Subaru Superstore of Chandler employees. I am sharing my story with all of my friends and family. More

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Thomas was a great resource in helping me purchase my Forrester. He patiently reviewed the options with me and answered every question. Thank you Thomas! Forrester. He patiently reviewed the options with me and answered every question. Thank you Thomas! More

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Both my husband and loved it, best dealer ship we have dealt with. A warm and welcoming environment. Keep up the awesome customer service which you provide. dealt with. A warm and welcoming environment. Keep up the awesome customer service which you provide. More

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