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Thomas Darby
605 Reviews
Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
14 yrs, 1 mo
Specialties & Trainings
Subaru Certified
605 Reviews
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605 Reviews of Thomas Darby
June 20, 2021
This is my third Subaru. Darby was welcoming and helpful without being pushy. He worked with us on placing an order and was realistic about the delivery date (longer given the shortages worldwide for parts without being pushy. He worked with us on placing an order and was realistic about the delivery date (longer given the shortages worldwide for parts right now). The car came in earlier than expected, and we ended up stopping by on a busy Saturday to finish paperwork. He was working with another couple when we arrived, but introduced us to his associate who took me for the test drive. Darby stopped by repeatedly to help us to the next steps in the process. Overall easy to work with and very helpful. I would recommend him to anyone looking to purchase a vehicle. I also look forward to returning for a one-on-one class with Dustin (also very helpful) to hear more details about the new features on my car. More
by Elaine B
Other Employees Tagged: James Bell
June 17, 2021
Thomas was extremely helpful. It was late in the day just before closing but he stuck around and made sure everything was done correctly. He even found some ways for me to save money on my purchase ! just before closing but he stuck around and made sure everything was done correctly. He even found some ways for me to save money on my purchase ! More
by manuelortiz480
June 15, 2021
Thomas went above and beyond to help me out with the purchase of my NEW 2021 WRX STI. He was able to walk me through which processes were best FOR ME, and explain each and every step of the process alon purchase of my NEW 2021 WRX STI. He was able to walk me through which processes were best FOR ME, and explain each and every step of the process along the way. Definitely coming to Thomas for whenever our next Subaru purchase comes to fruition. More
by Savannahchey27
June 13, 2021
When looking for a bee car for my wife, I stopped just to see about a Subaru. I was greeted by Tom right away and was surprised how nice, informative, and helpful he was. Normally I don’t like the pressure p see about a Subaru. I was greeted by Tom right away and was surprised how nice, informative, and helpful he was. Normally I don’t like the pressure put on by salespeople but Tom was easygoing and just wanted to find exactly what we were looking for. He was available almost all the time and did everything in his power to make the process easy going. We were impressed and needed up leaving with a new Subaru we love. More
by projectm81
May 31, 2021
They went out of their way to make sure I understood all of the options for financing. Everything went really well . I'm sorry I can't remember the finance person's name. But him and Thomas Darby made it a of the options for financing. Everything went really well . I'm sorry I can't remember the finance person's name. But him and Thomas Darby made it a not scary experience. Thomas was very helpful and made my final decision easy. More
by manuelortiz480
May 29, 2021
Darby was very patient with us. We were not decided on what vehicle we really wanted and he took the time to talk us through two different cars. He was very knowledgeable about both cars and we never felt what vehicle we really wanted and he took the time to talk us through two different cars. He was very knowledgeable about both cars and we never felt pressure to make a decision. The overall dealer experience, along with Darby’s assistance made the selection and buying of our new Subaru a great experience. More
by TinaM
May 19, 2021
Tom helped us understand all the features of the Outback in order for use to select a new vehicle. After delivery, he was super helpful answering questions and getting us comfortable with all the safety fea in order for use to select a new vehicle. After delivery, he was super helpful answering questions and getting us comfortable with all the safety features. More
by mjmackowski
May 13, 2021
3rd Subaru purchased from Subaru Superstore of Chandler. Great staff, great service. Very clean and professional! Tom Darby is great to work with...he gets 6 stars! Great staff, great service. Very clean and professional! Tom Darby is great to work with...he gets 6 stars! More
by Steve W.
Other Employees Tagged: Marc Dicino , Todd Rebhan
May 12, 2021
Super nice guy! Made me feel like family. Found out I know his cousins from Pennsylvania. Would recommend this Dealership to anyone. This is my first Subaru and I’m feeling good about it after Tom expl know his cousins from Pennsylvania. Would recommend this Dealership to anyone. This is my first Subaru and I’m feeling good about it after Tom explained the safety of the vehicle. More
by Jmock8296
