Thomas Darby | Page 24

Darby was so knowledgeable and easy to work with! Fantastic communication throughout the entire car buying experience (we had to order our Crosstrek due to the chip shortage). He even washed our new Fantastic communication throughout the entire car buying experience (we had to order our Crosstrek due to the chip shortage). He even washed our new car himself on the day of pickup just to make sure we got it on time (thanks again Darby)! Everyone we worked with at the Subaru Superstore was great - sales to finance to delivery specialist! I’ve never had an easier, more pleasant car buying experience in my life. We’ll be back! More

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The previous car buying experiences had been dragged out to draining 3-4 hour ordeals at best. And we’ve had years of being in the car industry. At this dealership and with Tom, it was a pleasant surprise. to draining 3-4 hour ordeals at best. And we’ve had years of being in the car industry. At this dealership and with Tom, it was a pleasant surprise. Tom is friendly, listened to us and found our needs (pain points). He is a trusted advisor and steered us into the direction we we’re comfortable with. We highly recommend this dealership & please tell Tom that Herb & Patti say hi! More

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Tom made car buying fun again. He listens to the customer and understands their needs for a vehicle. Great follow up and interaction to get the deal completed. customer and understands their needs for a vehicle. Great follow up and interaction to get the deal completed. More

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Fifth Car I have bought from Darby I wouldn't go anywhere else! anywhere else! More

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This is my third Subaru. Darby was welcoming and helpful without being pushy. He worked with us on placing an order and was realistic about the delivery date (longer given the shortages worldwide for parts without being pushy. He worked with us on placing an order and was realistic about the delivery date (longer given the shortages worldwide for parts right now). The car came in earlier than expected, and we ended up stopping by on a busy Saturday to finish paperwork. He was working with another couple when we arrived, but introduced us to his associate who took me for the test drive. Darby stopped by repeatedly to help us to the next steps in the process. Overall easy to work with and very helpful. I would recommend him to anyone looking to purchase a vehicle. I also look forward to returning for a one-on-one class with Dustin (also very helpful) to hear more details about the new features on my car. More

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Thomas was extremely helpful. It was late in the day just before closing but he stuck around and made sure everything was done correctly. He even found some ways for me to save money on my purchase ! just before closing but he stuck around and made sure everything was done correctly. He even found some ways for me to save money on my purchase ! More

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Thomas went above and beyond to help me out with the purchase of my NEW 2021 WRX STI. He was able to walk me through which processes were best FOR ME, and explain each and every step of the process alon purchase of my NEW 2021 WRX STI. He was able to walk me through which processes were best FOR ME, and explain each and every step of the process along the way. Definitely coming to Thomas for whenever our next Subaru purchase comes to fruition. More

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When looking for a bee car for my wife, I stopped just to see about a Subaru. I was greeted by Tom right away and was surprised how nice, informative, and helpful he was. Normally I don’t like the pressure p see about a Subaru. I was greeted by Tom right away and was surprised how nice, informative, and helpful he was. Normally I don’t like the pressure put on by salespeople but Tom was easygoing and just wanted to find exactly what we were looking for. He was available almost all the time and did everything in his power to make the process easy going. We were impressed and needed up leaving with a new Subaru we love. More

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They went out of their way to make sure I understood all of the options for financing. Everything went really well . I'm sorry I can't remember the finance person's name. But him and Thomas Darby made it a of the options for financing. Everything went really well . I'm sorry I can't remember the finance person's name. But him and Thomas Darby made it a not scary experience. Thomas was very helpful and made my final decision easy. More

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Darby was very patient with us. We were not decided on what vehicle we really wanted and he took the time to talk us through two different cars. He was very knowledgeable about both cars and we never felt what vehicle we really wanted and he took the time to talk us through two different cars. He was very knowledgeable about both cars and we never felt pressure to make a decision. The overall dealer experience, along with Darby’s assistance made the selection and buying of our new Subaru a great experience. More

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